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With Switchvox SOHO, small business owners no longer need to worry about looking like a small company because of limited phone capabilities. SOHO is a full-featured, easy-to-use IP PBX solution starting at an affordable price.
Switchvox is built on open source software. It works with all SIP compatible hardware and software phones as well as standard analog handsets, rather than only proprietary telephones like a typical PBX. Calls can be sent over the Internet to Voice over IP providers worldwide and directly to remote corporate offices by peering Switchvox systems using the SIP or IAX protocols.
In addition to supporting the latest technology, Switchvox can also be connected to existing phone lines, whether to a few basic analog lines or a few T1s. Advanced features in the upgraded version include:
• Conference bridge: Set up advanced conference rooms with user defined private access codes.
• Busy call rules: Set up different messages to play when users are on a call versus normal voicemail recordings.
• Unified messaging: Users now have advanced control over their voicemail messages from their email.
• Extension groups: Administrators can now group extensions into business groups to help organize communications.
• Voicemail forwarding: Switchvox can automatically forward messages to other users or groups on the system when a message is received.
• Call API: Allows external programs to send commands to Switchvox and these commands trigger the IP PBX to perform certain tasks.
• Call center statistics: Improved queue statistics with real-time graphs give valuable insight into the performance of agents.
• Paging and intercom: Contact groups of users easily using one-way paging or two-way intercom features.
Switchvox products are sold as turnkey solutions that include the server hardware and pre-installed Switchvox software.
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