The CEO of the client, a telecommunications company, spearheaded a switch to Tigerpaw after toiling through three failed applications in as many years. These unsuccessful stints left the client firmly back at square one, with disconnected sales, service, and accounting silos that each required their own system of manual data entry. "While many CRM applications claimed to offer integrated modules," said the client, "it was Tigerpaw that delivered the true integration his organization required. The ability to enter information one time, in one place, saved us a lot of time and mistakes.” Tigerpaw enabled the client company to finally manage its complete customer lifecycle — from prospecting all the way through the sales process, ongoing service management, and inventory tracking — and maintain precise, easily accessible information throughout.
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