Z-Firm, LLC
120 Lakeside Ave, Suite 101
Seattle, WA, 98122

http://www.zfirmllc.com


Product Name: The OmniRush Family: FaxRush, PrintRush, ShipRush

With Z-Firm’s OmniRush Family, the client, an IT firm, automated steps throughout marketing, sales and fulfillment. From a single interface right inside ACT!, employees can print direct mail campaigns en masse, fax invoices upon completion of a sale, print shipping labels and answer customer inquiries about the status of shipments. With these activities integrated with ACT!, everyone in the company has a record of all activities and communication with each contact, which empowers them to interface professionally and efficiently with customers. When an order comes in, employees select that contact record in ACT! and choose either UPS or FedEx. The user simply checks a few options and the ready-to-use label prints. At the same time, ShipRush Server records the tracking number in ACT! history and automatically emails it to the customer. While a shipment might have taken five to 15 minutes to prepare before, requiring employees to copy and paste information among programs, now users can prep a shipment in seconds. At times, that efficiency makes the difference between getting packages out that day or having to wait until tomorrow. It also eliminates errors from having to retype information among two separate system