November 1998

Internet Fax Products And Services

Back in the days of editing CTI magazine, my colleague and fellow editor, Robert Hashemian remarked, "Fax is dead." I didn't give it too much thought, in fact, I thought that the advent of e-mail, and all the talk of fatter pipes and real-time video conferencing on demand, and all these other new high technologies would all gang up on fax and collectively put it out of its misery once and for all. I actually agreed with him. Silly me. The wave of e-mail (and, ahem, faxes) that swept through this office in the wake of his comments (and my silent nodding of the head) was positively crushing. Robert has since moved on to head up TMCnet. I have moved on to edit Internet Telephony. Guess who still has to deal with fax?

As the following pages unfold, I urge you to display a modicum of restraint.

Believe me, I've already heard, "What were you thinking?"
I've also been asked, "You weren't serious, were you?"
And please, I've had enough of, "I told you so."

This roundup is a testament to the staying power of fax. Instead of being hounded out of existence, fax is as strong as ever. And, the ability to unite traditional faxing techniques with the power and reach of the Internet should stand as a warning to all the other "fax nay-sayers" out there. It's real, and it's here to stay (at least until the next big thing comes around threatening to knock fax into yesterday's news; if that point ever comes, I promise you now, I won't say 'I told you so').

In the meantime, take a look at what these vendors have to offer. Read this article. Peruse the Web sites. In short, do your homework. Then, armed with a wealth of knowledge, go out and purchase a fax solution. Just please, don't tell any of these people that I ever thought fax was dead. You see, they all know where to find me.

-Greg Galitzine

LanFax 5.5
Alcom Corp.
1616 N. Shoreline Blvd.
Mountain View, CA 94043
Web site: www.alcom.com
Alcom Corporation's version 5.5 for its Alcom LanFax NT 5.0 fax server software offers support for Microsoft Windows Telephony API (TAPI) and RAS devices, support for PCL5e and PostScript Level I and Level II, and best-cost routing that can save up to 50 percent of fax phone bills in the domestic United States calling market.

Some of the product's many features include:

• TAPI 2.1 Support.
• RAS Compatibility.
• Increased overall reliability using fax modems.
• Native document conversion on LanFax server.
• Best-cost routing (BCR).

LanFax also integrates with MailRoom for Windows 4.0 by Simplify Development Corporation, which enables users to E-mail scanned paper files and computer faxes as Web documents via the Internet. Octel Unified Messenger support empowers users by letting them take advantage of one central inbox for all their faxes, e-mail, and voice mail. For more information, contact Alcom at 650-694 7000 or visit the company's Web site at www.alcom.com.

i-Tone
ArelNet Ltd.
3 Hayarden St.
PO Box 76
Yavne, 70600 Israel
Web site: www.arelnet.com
ArelNet's i-Tone is an all-in-one solution for IP-based value added communication services. The i-Tone is a carrier-grade server/gateway designed to enable real-time fax-to-fax, and other related store and forward services such as PC-to-fax, e-mail-to-fax, fax broadcasting, and Web fax interface. The product utilizes IP networks (such as the Internet) to optimize network utilization, minimize a company's long-distance charges associated with faxing, and to provide value-added features to the service providers and their subscribers. The ArelNet i-Tone is H.323 compliant and uses technology such as packet recovery algorithms to ensure compatibility with third-party systems. For more information, contact the company at 972-8-942-0880 or visit their Web site at www.arelnet.com.

IP/FaxRouter
Brooktrout Technology, Inc.
401 First Ave.
Needham, MA 02194
Web site: www.brooktrout.com
Brooktrout's IPFax/Router is an Ethernet peripheral designed to route faxes over IP networks, including the Internet, to bypass the PSTN, resulting in cost savings for the user. The product works transparently, so users will have no need to change their faxing habits. The IPFax/Router can track, log, and report delivery of faxes. The device uses store and forward technology for busy fax numbers and can even notify users of failed or successful deliveries. The device can be managed from anywhere on the network. The only input that needs to be performed locally is the initial setup of the IP address. Otherwise an administrator can manage all nodes from a central location and track activity system-wide. For more information, contact Brooktrout at 781-449-4100 or visit their Web site at www.brooktrout.com.

Object-Fax 5.0
Castelle
3255-3 Scott Blvd.
Santa Clara, CA 95054
Web site: www.castelle.com
Castelle's Object-Fax 5.0 is Windows NT-based fax software designed to offer scalability, security and an open architecture to enable thousands of users to simultaneously send and receive faxes through dozens of telephone lines. The product offers SQL and ODBC support, fax broadcasting, SMTP/e-mail integration, and intelligent fax routing. As for administration, the Object-fax Administrator utility allows administrators to oversee all users on the network and manage them from a Windows 95 Explorer-like user interface. The Object-Fax server is also capable of automatically routing inbound faxes to any user, group of users, or printer on the network. The automatic routing standards supported include DID, DNIS, DTMF, CSI, T.30 and line routing. For more information, contact the company at 408-496-0474 or visit their Web site at www.castelle.com.

Reindeer Fax
CMR Communications 14/B Habanim St.
Hod Hasharon 45268 Israel
Web site: www.cmr.co.il
Reindeer Fax, from CMR Communications, is a software package that runs under Windows NT. The product provides real-time fax transmission over any IP network (including the Internet) by converting standard fax protocols to IP. Reindeer Fax supports a variety of fax modems and is designed to enable multiple concurrent inbound and outbound fax sessions. Applications enabled by the Reindeer Fax software include fax-to-fax, PC-to-fax, fax-to-email, fax broadcast, and Virtual Fax Server. The Reindeer Fax software can be established in a gateway and utilized as a node on a fax network. The management and configuration capabilities can allow users to choose a suitable level of service for either organizations or individual users. For more information, contact CMR Communications at 972-9-746-2626 or visit the company's Web site at www.cmr.co.il.

MSP/CX
Commetrex Corporation
6400 Atlantic Blvd., Ste. 190
Norcross, GA 30071
Web site: www.commetrex.com
The Commetrex Media Stream Processor (MSP/CX) is an open-architecture hardware platform designed for the implementation of high-capacity integrated media PC-based communications systems. The MSP/CX is capable of processing 256 PCM streams and includes the resources necessary to support a variety of communications needs in today's enterprise: high-speed fax and data, Internet telephony, voice and video processing, and text-to-speech and speech recognition.

The board includes two 1,600 MIPs Texas Instruments TMS320C6201 task processors, each with 4 MB of 100 MHz synchronous DRAM. When combined with the MSP Consortium M.100-compliant stream processing SDK, the MSP/CX can be viewed as an open hardware/software platform for the media processing software developer. For more information, contact Commetrex at 770-449-7775 or visit their Web site at www.commetrex.com.

FaxFacts Server
Copia International, Ltd.
1220 Iroquois Dr.
Naperville, IL 60563
Web site: www.copia.com
The FaxFacts Server is designed as a full-featured fax server system that runs on a dedicated workstation under DOS or Windows NT. FaxFacts is an open system that is completely expandable and designed for customization. The base system includes all of the fax utilities most offices need, including broadcast faxing, on-the-fly faxing, status reports, and cover sheet attachments. Add-on modules that further optimize performance can be purchased separately.

FaxFacts Server operates in a client/server environment, consolidating maintenance and control at one or more server CPUs. An unlimited number of licensed client workstations can access server capabilities from the network. Incoming faxes can be directed to fax mailboxes, local printers, or e-mail. Users can fax directly from their workstation. On the server side, the software operates on Windows NT or DOS. On client workstations FaxFacts interfaces with Windows (3.1 or 95) or Windows NT. For more information, contact Copia at 630-778-8898 or visit their Web site at www.copia.com.

Call Router
Fax2Net, Inc.
2275 Research Blvd., Ste 320
Rockville, MD 20850
Web site: www.fax2net.com
The Fax2Net Call Router is a small box that can be connected between traditional fax machines to route international or long-distance fax calls to the Fax2Net Server. The Call Router supports tone and pulse lines as well as both direct and PBX connections. The Fax2Net Server interconnects the Internet to the PSTN. The Server is a UNIX-based carrier class system with both digital (T1/E1/ISDN) and analog interfaces. Fax2Net also offers a worldwide fax network with over 60 points of presence (POPs) around the globe. The global service is designed to provide users with real-time, point-to-point faxing, as well as the ability to work with the customers' existing fax equipment. Fax2Net offers all customers 24/7 network management service, call detail records for purposes of billing, a responsive settlement service, and a fixed cost structure (for affiliates) pricing guarantee. For more information, contact Fax2Net at 301-721-0400 or visit their Web site at www.fax2net.com.

FaxNet IMX
FaxNet Corporation
98 North Washington St.
Boston, MA 02114
Web site: www.faxnet.net
FaxNet's Integrated Messaging X-change (IMX) s designed as an outsourced, telco-quality enhanced messaging service. The service provides a number of enhanced products on a single platform. These services include:

• FaxMission, a desktop faxing software package.
• Fax-To-Email, a fax receiving program that forwards incoming faxes to a user's e-mail address.
• Internet Fax, which allows users to send and receive faxes over the Internet using a specially designed API.
• Never Busy Fax, which ensures that any incoming fax that cannot be delivered, will be stored in an encrypted mailbox until such time that the line becomes available.
• FaxRequest, a fax-back system.
• Broadcast Fax, which is designed to deliver a document to up to 10,000 locations within minutes.

For more information on FaxNet's products and services, call the company at 615-557-4300 or visit their Web site at www.faxnet.net.

FaxPlus
FaxPlus International
4250 Lakeside Drive #206
Jacksonville, FL 32210
Web site: www.faxplus.com
FaxPlus is a leading provider of mission-critical, high-volume fax solutions to the enterprise market. The company is now focused on developing a worldwide network to deliver an array of productivity and cost-saving services for any business transmitting international faxes. The FaxPlus Network currently offers enhanced services and capabilities such as store and forward faxing, international toll-free faxing, fax to e-mail, and virtual computer fax server. FaxPlus is constantly adding new partners and POPs (Points of Presence) to their worldwide fax network. The company now boasts POPs in the following international locations: Moscow, Manila, Buenos Aires, Paris, Karachi, Beirut; and has multiple locations in the U.S. in Ft. Lauderdale, West Palm Beach, and Jacksonville, Florida. For more information, call FaxPlus at 904-384-2440 or visit the company's Web site at www.faxplus.com.

FaxLauncher
FaxSav
399 Thornall St.
Edison, NJ 08837
Web site: www.faxsav.com
FaxLauncher from FaxSav is a software service designed to allow users send fax documents from any Internet enabled Windows or Macintosh application to fax devices worldwide. The product offers RSA encrypted transport, and together with delivery confirmation and multiple-try schedules, users know when their documents have reached their destination. Faxes can be created and queued offline, which gives users the added benefit of being able to work on their faxes before connecting to the Internet for transport on FaxSav's global network.

FaxSav's global network has nodes around the world, including nodes in North America, South America, Europe, Asia Pacific and more. The network has a fail-safe feature that, should a fax be undeliverable via the Internet, FaxSav will route the fax over an alternate route using other FaxSav nodes or telephony circuits. This feature ensures that faxes will be delivered to their intended destination. For more information, contact FaxSav at 888-232-9728 or visit the company's Web site at www.faxsav.com.

GRICfax
GRIC Communications, Inc.
1421 McCarthy Blvd.
Milpitas, CA 95035
Web site: www.gric.com
GRICfax is a global Internet faxing solution deployed on the Global Reach Internet Connection (GRIC) network. GRIC partners' customers can fax directly from their desktop using GRICfax client software, which is designed to make faxing as simple as printing a document. Users can also print from e-mail applications or standard fax machines as well. GRICfax provides 24/7 network monitoring, thus assuring their customers that their faxes will go through. This is ensured by GRIC maintaining default, preferred, and backup routing.

GRIC makes it possible for ISPs and other service providers who join the GRICfax network to offer and generate new streams of revenue. If the provider wishes to become an originating or terminating partner, they can create a significant stream of revenue. For more information, contact GRIC at 408-955-1920 or visit the company's Web site at www.gric.com.

iSwitch Telephony Gateway
IntelliSwitch, Inc.
224 Datura St., #1006
West Palm Beach, FL 33401
Web site: www.intelliswitch.com
The iSwitch Telephony Gateway from IntelliSwitch offers a vast array of fax features. The iSwitch offers real-time fax capabilities, which are designed to accommodate small service providers as well as global enterprises. The iSwitch features the new International Telecommunications Union (ITU) T.38 standard to enable maximum scalability and integration with other standards compliant fax endpoints. Each of the IntelliSwitch devices dynamically supports full-duplex, real-time voice and fax. Some features of the hardware are its rack-mounted architecture, AC/DC power support, Chassis monitoring of temperature and power, Alarm notification of problems, and CT Bus interoperability for PC (H.100) systems. For more information, contact the company at 561-832-4840 or visit the company's Web site at www.intelliswitch.com.

Fax Broadcast Service
INTERFAX, LP
5050 Quorum Drive, Ste. 700
Dallas, Texas 75240
Web site: www.interfax.uk.com
INTERFAX Fax Broadcast service allows the user to simultaneously distribute a fax document to multiple locations from a fax machine or a PC, without the use of special software. A Web-based offering, INTERFAX's Fax Broadcast Service is accessible through a designated secure site on the Internet where subscribers simply input their personal account number and password. Through an individual Web page, subscribers can build, edit or merge an unlimited number of fax lists of any length. Additionally, the fax broadcast can be launched with the option of a custom cover page for each recipient.

As a global network provider and manager, INTERFAX maintains a central control facility utilizing the most advanced monitoring and diagnostic techniques. Using the TCP/IP Internet backbone and the INTERFAX network, messages can be sent via fax to any fax machine in the world, bypassing traditional long distance charges without a loss in quality. For more information, contact INTERFAX at 972-447-9295 or visit the company's Web site at www.interfax.uk.com.

LightningFAX
Interstar Enterprise Solutions
5835 Verdun Ave.
Montreal, Quebec, Canada
H4H 1M1
Web site: www.faxserver.com
LightningFAX from Interstar is designed to be a scalable, reliable faxing solution for the enterprise. The solution can scale up to 60 fax channels configurable and up to 900 fax channels per server license (Windows NT) and 90 fax channels configurable per resource and up to 1,440 total fax channels per license (IBM AIX). In a multiple fax server environment, LightningFAX offers automatic load balancing and fax distribution, which intelligently determines the fax load of each server and automatically distributes faxes across multiple lines, multiple resources, and even multiple servers. As for e-mail-to-fax capability, LightningFAX supports Microsoft Exchange, Microsoft Outlook, Lotus Notes, and generic SMTP mail server packages, so that sending a fax can be as easy as sending an e-mail. For more information, contact Interstar at 514-766-1668 or visit the company's Web site at www.faxserver.com.

NaturalFax
Natural MicroSystems
100 Crossing Blvd.
Framingham, MA 01702
Web site: www.nmss.com
NaturalFax provides multiple port ITU Group 3 fax capability for Natural MicroSystems' Alliance Generation and NaturalFax/AG board family. With NaturalFax, developers can enhance existing applications to include fax service or develop new fax server applications such as broadcast fax, fax on demand, or LAN/IP fax. Features of NaturalFax include:

• Up to 120 ports of transmit/receive fax per host processor.
• Up to 60 ports of voice/fax (transmit) per board.
• ITU Group 3 compliance for fax machine compatibility.
• Integrated with the CT Access development environment.
• Turnaround polling to support bidirectional fax in a single call.
• Operating system support, including Windows NT, UnixWare, and Solaris UNIX.

For more information, contact Natural MicroSystems at 508-650-1300 or visit their Web site at www.nmss.com.

NeTrueFax
NeTrue Communications, Inc.
1400 N. Harbor Blvd., Ste. 601
Fullerton, CA 92835
Web site: www.netrue.com
NeTrue offers a managed global network of gateways that share the ability to deliver a fax anywhere in the world. When combined with the company's Billing and Settlement software, both the sending and receiving gateways can share in the revenue of each fax. NeTrue's Internet Faxing Server Software is designed to allow ISPs to offer their customers an economical and convenient way to fax from any Windows 95 application to any fax machine worldwide. First, the message is routed through the ISP server. Then the fax can be routed either over the PSTN or the Internet via the Service Provider. NeTrue's global network can then accept the fax and deliver it to the destination fax number over the PSTN at the receiving end. For more information, contact the company at 714-870-0861 or visit their Web site at www.netrue.com.

IXF
NetXchange Communications, Inc.
960 Saratoga Ave., Ste. 206
San Jose, CA 95129
Web site: www.ntxc.com
NetXchange Internet Xchange for Fax (IXF) is a software telephony switch that routes faxes over the Internet on a least-cost basis. Using IXF, service providers can add store-and-forward faxing to their current service offerings and enhance their competitive positioning in local markets. Alternative carriers providing PSTN termination can also benefit from IXF by accessing additional traffic to generate more billable minutes.

NetXchange also offers PC and Web Clients for the convenience of desktop faxing. The IXF PC Client software allows faxing directly from any Microsoft Windows (95 or NT) application using the Print option and supports the user's PC address book. Faxes are routed to the service provider's IXF server over the network using either NetXchange protocols or NetBios. The IXF PC Client includes a fax queue window, so the subscriber can track the progress of each fax to completion. For more information, contact the company at 408-248-6200 or visit their Web site at www.ntxc.com.

56K Modem Line
NewCom, Inc.
31166 Via Calinas
Westlake Village, CA 91362
Web site: www.newcominc.com
NewCom's 56K modem line supports both V.90 (the agreed upon International Telecommunications Union's draft standard) and K56flex protocols. NewCom's 56K modem line includes internal and external versions that feature full duplex speakerphone capability, giving users the ability to hold hands-free telephone conversations through their PC. NewCom's V.90 56K modems allow users to receive data communications at a rate of up to 56 Kbps and send or receive faxes at up to 14.4 Kbps.

In addition to full-duplex speakerphone capability, both internal and external versions include automatic feature negotiation and support H.324 video conferencing. NewCom's V.90 56K modems come complete with required telephone cord, installation software, additional CD-ROM, and a simple quick start guide. These modems are compatible with Windows 95, DOS 6.X (or higher), Windows 3.1X, or Windows NT 4.0. For more information, contact the company at 818-597-3210 or visit their Web site at www.newcominc.com.

FaxJack
NKO, Inc.
8160 Baymeadows Way West, Ste. 220
Jacksonville, FL 32256
Web site: www.nko.com
NKO provides value-added services to business customers that are integrated into a single solution, called Internet Protocol Exchange Carrier (IPXC). NKO technology manages network resources and bandwidth to provide a guaranteed Grade of Service (GOS) for concurrent voice, fax, and multimedia services.

NKO's IPXC solution is comprised of the SmartPOP and the FaxJack/VoiceJack. SmartPOP provides connectivity to the NKOnet Global Network, and FaxJack/VoiceJack is an intelligent device supporting fax and voice services. The FaxJack is an intelligent, industry-standard device routing domestic long-distance and international fax transmissions over the NKOnet network to the destination fax machine in real-time. The destination fax machine does not need a FaxJack in order for to receive the fax transmission. In addition, the fail-safe connectivity feature built into each FaxJack ensures the completion of every call. For more information, contact NKO at 904-730-0050 or visit their Web site at www.nko.com.

Access Plus F200ip
Nuera Communications, Inc.
10445 Pacific Center Court
San Diego, CA 92121
Web site: www.nuera.com
Nuera's F200ip can handle up to 30 simultaneous fax sessions or else can provide any combination of mixed voice and fax services. The F200ip detects the fax modem at the start of a call and automatically allocates the bandwidth required for the session. At rates of up to 9,600 bps, the F200ip demodulates the fax modem traffic back down to the base-band data rate, packetizes the traffic, and sends it over an IP network. At the destination gateway, the fax traffic is extracted from the IP packets and remodulated by an integral fax modem. Less than 300 bps are used in the reverse direction, since the destination fax machine sends only fax control messages. The F200ip can be combined with Nuera's HP OpenView-based network management system and the company's billing system in order to become a comprehensive fax over IP carrier solution. For more information, contact the company at 619-625-2400 or visit the company's Web site at www.nuera.com.

Fax Sr.
Omtool
8 Industrial Way
Salem, NH 03079
Web site: www.omtool.com
Fax Sr. is a network-based automated fax system based on a client/server architecture. The product's three primary components include: the Fax Sr. Client, the Fax Sr. Server, and the Fax Sr. Manager.

The Fax Sr. Client allows you to send a fax from a workstation. Fax Sr. clients are available for Microsoft Windows, Windows for Workgroups, Windows 95, Windows NT, Macintosh, MS-DOS, and Motif. When users submit a fax with the Fax Sr. client, the fax is moved from the client to the server, using a transport such as TCP/IP or named pipes. When a fax is received on the fax server, the fax image is moved from the fax server to the fax client. The Fax Sr. Server transmits and receives faxes. Each service provides a unique function, such as operating the fax modem or fax board, communicating with the fax client, or filling out and composing cover pages. The Fax Sr. Manager enables control of the server from any Windows or Windows NT system on the local- or wide-area network. For more information, contact Omtool at 603-898-8900 or visit their Web site at www.omtool.com.

Harmony/Open Port API/SDK
Open Port Technology
676 N. St. Clair St., Suite 900
Chicago, IL 60611
Web site: www.openport.com
Open Port offers a comprehensive suite of technology and developer's services for businesses to leverage the benefits of Internet telephony in the network infrastructure, service provider and corporate markets. Open Port's three product families are designed with the specific needs of the Network Service Provider, Internet Service Provider, and Customer Premises Equipment customers in mind:

Open Port's Harmony NSP messaging solution for Internet backbone and carriers is designed to deliver high-level performance. The solution is engineered for NSPs to build and support a large-scale, high-performance IP messaging network infrastructure for capturing and transporting messaging traffic.

Harmony CPE is Open Port's suite of client/server products for enterprise applications, with an Internet Gateway Module for connection to the NSP product line.

Third-party developers can link their messaging products and applications into Internet backbone services with Open Port's API/SDK offering. For more information, contact the company at 312-867-5000 or visit their Web site at www.openport.com.

PanaFax UF 770i
Panasonic Office Products Company
2 Panasonic Way
Secaucus, NJ 07094
Web site: www.panasonic.com/office
Panasonic's Internet-enabled fax machine - the Panafax UF-770I - is designed to reduce phone charges for companies that find themselves sending frequent global and/or long-distance faxes. The Panafax UF-770i is a hardware-based solution that sends and receives documents, pictures, photos, hand-written messages, and e-mail over the Internet by simply pressing a "one-touch" key. Instead of entering a telephone number, the user dials in an e-mail address on the keypad.

Other features include a 50-page Automatic Document Feeder; Departmental Codes which allows the Panafax UF-770i to track and monitor department-by-department fax usage; and Check and Call functionality to automatically report mechanical failures to the appropriate parties. For more information, visit the Panasonic Web site at www.panasonic.com/office.

ProtoFax 3.1
ProtoNet
22900 Ventura Blvd., Ste. 175
Woodland Hills, CA 91364
Web site: www.protonet.com
ProtoFax 3.1 is a software server package designed for Windows 95 and Windows NT. Version 3.1 hails the introduction of Web faxing to Protonet's service capabilities. Now, with support for HTML 3.2, users can send faxes from any Web page. Other applications include broadcast fax, e-mail to fax, e-mail to pager, and Web paging. ProtoFax' intelligent grouping engine allows multiple outbound faxes and alphanumeric pages bound for the same destination to be sent as a single transmission. The product can send e-mail messages directly to alphanumeric pagers, or else the product can notify users via a pager that the user has e-mail.

ProtoFax also includes a Windows printer driver that installs on client PCs, allowing users to send any Windows document over the Internet to a ProtoFax server. For more information, contact ProtoNet at 818-876-0636 or visit their Web site at www.protonet.com.

PASSaFAX
RADLINX, Inc.
900 Corporate Dr.
Mahwah, NJ 07430
Web site: www.vocaltec.com/radlinx
The PASSaFAX family of gateways is designed to route fax information between the public switched telephone network (PSTN) and IP backbones including the Internet. PASSaFAX enables real-time transmission of faxes over the Internet and integration with other messaging system technologies.

The PASSaFAX connects standard fax machines and computer-based faxes to a LAN directly or remotely through the PSTN. Faxes are sent on-line and in real time over the Internet, with a simple touch of a key. Acknowledgement is received immediately.

The benefits from such connections include a substantial decrease in the cost of faxing, unified end-user interfaces for transmission and receipt of faxes, billing capabilities, and security functions - all offered in a variety of hardware and software platforms. In March, 1998, RADLINX was acquired by VocalTec. For more information, call 201-828-9494 or visit the company's Web site at www.vocaltec.com/radlinx.

RightFAX Satellite Server v5.2
RightFax, Inc.
6303 Tanque Verde, Ste. 200
Tucson, AZ 85715
Web site: www.rightfax.com
RightFAX Satellite was designed for smaller business units within a larger organization and works in conjunction with a RightFAX Enterprise server. This two-channel, 15-user version of the RightFAX Enterprise server also includes the RightFAX E-mail Gateway module.

With the RightFAX Satellite Server and a full-time LAN/Internet connection to the main office, branch offices can leverage existing RightFAX enterprise fax networks, taking advantage of the benefits of an Enterprise installation for about the cost of a standalone fax machine. Product features, such as least-cost routing (LCR), intracompany LCR, and load balancing help to manage bandwidth intelligently to deliver efficient and cost-effective fax communications.

The RightFAX E-mail Gateway module, which is included, lets users send, receive, and manage faxes through their e-mail boxes. For more information, contact RightFax at 520-320-7456 or visit the company's Web site at www.rightfax.com.

Fax Liaison
SpectraFax Corp.
3050 N. Horseshoe Dr., Ste. 100
Naples, FL 34104
Web site: www.spectrafax.com
The Fax Liaison system is a multipurpose fax server that enables fax and voice communications functions to work together with other business strategies, including e-mail. Fax Liaison 4000 is a turnkey hardware/software system that runs in the Microsoft Windows NT environment and offers uses a Windows 95 user interface that makes learning and maintaining the system much easier. Fax Liaison serves a s a fax gateway for Microsoft Exchange, Lotus Notes, and any MAPI or SMTP e-mail system. This allows e-mail clients to send and receive faxes from the same environment they use to manage e-mail. For developers who wish to build their own system, SpectraFax offers the Fax Liaison 2000, a set of proprietary software and fax boards with which they can develop systems in-house. For more information, contact the company at 941-643-5060 or visit their Web site at www.spectrafax.com.

WinFax PRO 9.0
Symantec Corp.
10201 Torre Ave.
Cupertino, CA 95014-2132
Web site: www.symantec.com
WinFax PRO 9.0 makes composing, editing, and sending fax communications simple and flexible. Added cellular features address the needs of the mobile professional to manage their faxes effectively while on the road. The product features a new send screen that makes it easy to compose, preview and edit a message before it is addressed and faxed. Multiple documents can be added or scanned into a single message and pages within a message can be reordered or deleted making it completely customizable.

WinFax PRO 9.0 includes a new fax-sharing capability feature for the small business or department workgroup operating in a network environment. Designed specifically for smaller workgroups with up to 25 users, workgroup fax sharing significantly reduces potential equipment costs by eliminating the need for every machine to have its own modem and phone line for fax communications. For more information, contact Symantec at 408-253-9600 or visit their Web site at www.symantec.com.

iService RealFAX
Voice and Data Systems, Inc.
1425 Rene Levesque Blvd. West, Ste. 400
Montreal, Quebec
Canada
H3G 1T7
Web site: www.vds.ca
iService RealFAX is a global faxing solution being offered to telcos and service providers for resale to their own business subscribers. iService RealFAX allows PC users to send electronic documents as fax in real time over the Internet to any destination fax machine worldwide either from their home or office PC or from their laptops when traveling. Unlike store and forward fax services, iService RealFAX subscribers receive immediate page-by-page confirmation of their successfully delivered faxes.

The fax solution utilizes a backbone network powered by Voice and Data Systems' TERRA Globe carrier-class communications servers installed in over 25 countries. These servers provide real-time fax technology over packet-switched data networks such as the Internet, intranets, IP networks, and X.25. For more information, contact the company at 514-879-8585 or visit their Web site at www.vds.ca.