3Com
NBX 100 Communications System
The NBX 100 Communications System from 3Com provides a means for businesses to
consolidate both voice and data on one network infrastructure, providing a single point of
browser-based administration
and management. The system's features include a multi-line business telephone set with
caller ID, auto attendant, voice mail, LAN/WAN connectivity, and CTI built
into every system. The NBX 100 operates in shared 10Base-T Ethernet environments and is
compatible with switched Ethernet and 100Base-T Ethernet networks. The system operates in
any network operating system (NOS) environment and supports telephone software
applications written for existing telephony APIs. For more information, contact 3Com at
978-749-0000 or visit the company's Web site at www.nbxcorp.com.
Aculab, plc.
Clipper Media
The T1 Clipper PCI Half Card from Aculab is designed to process up to 48 channels
of voice with an optional speech processing resource. A single daughter module based on
Aculab’s Prosody platform may also be added to the card, providing a DSP for support
of conferencing, tone detection and generation, and call record and playback. The card has
support for two T1 interfaces, each supporting 24 voice channels at up to 64 Kbps, using
the T1 robbed bit channel associated signaling (CAS) protocol. The H.100, MVIP-90, and
SCBus CT interfaces are supported, and the card can also interwork with various types of
legacy resource cards within the same system. For additional information, call Aculab at
850-763-9281, or visit the company’s Web site at www.aculab.com.
Artisoft, Inc.
TeleVantage 2.1
Featuring simple administration, and Web-based or phone-based call
management, Artisoft’s TeleVantage 2.1 PC-PBX product offers the features of a legacy
phone system over a LAN. TeleVantage can scale up to 48 trunks and 144 stations, and
features long-distance, least-cost routing for optimum call management. End users can
manage calls through a simple Windows-based GUI, and the system features automatic call
distribution, as well as call control, contact management, and graphical voice mail
management. Other features include multi-line call control, call and message screening,
e-mail and paging integration, call forwarding, and personalized call handling. The system
runs on a Windows NT 4.0 server. For more information, contact Artisoft at 800-914-9985,
or visit their Web site at www.artisoft.com.
AudioCodes
AC48412N-S Half-T1 Voice over Packet Signal Processor
AudioCodes recently announced a Digital Signal Processing (DSP) suite that
delivers half-T1 single-chip port-density for the Internet telephony market. Utilizing the
Texas Instruments TMS320C5420 high-performance DSP platform, the AudioCodes AC48412N-S
package transports 12 independent channels of compressed voice, fax, or modem
communication over any IP, ATM, or frame relay network. AudioCodes will start shipping the
AC48412N-S to beta customers in mid-1999, and general availability of the product is
expected in the third quarter of the year. In addition to standard ITU codecs, the
AC48412N-S offers AudioCodes’ NetCoder, a proprietary voice codec and quality of
service (QoS) management product. For more information, contact AudioCodes at 408-577-0488
or visit the company’s Web site at www.audiocodes.com.
CellIT
CCPRO
The Live, Multimedia Blended Call Center co-sponsored by CellIT at CTI Expo
was a tremendous success. Throughout the two-day exhibit period, 12 agents (provided by
C.R. Dynamics & Associates, Inc. of Ellicott City, MD) called attendees and invited
them to the show. In just two days, these agents made and took over 8,000 phone calls!
That’s pretty remarkable, especially when you consider that the call center was set
up in just a matter of a little over a day.
At the heart of it all was CellIT’s CCPRO, a product suite that includes a
standards-based client/server telephony platform with predictive dialing, inbound
automatic call distribution with integrated recorded announcements, blending, interactive
voice response, monitoring/recording, services, fax services, and integrated reporting.
The suite now supports Internet telephony as well. For more information, contact CellIT at
305-436-2300 or visit their Web site at www.cellit.com.
Cisco
Catalyst 5000 Series
The Cisco Catalyst 5000 series features a gigabit Ethernet and ATM-ready
platform offering users high-speed trunking technologies including Fast EtherChannel and
OC-12 ATM. The Catalyst 5000 series also features a redundant architecture, dynamic VLANs,
complete intranet services support, and more. Recent enhancements to the Catalyst series
enable wire-speed IP, IPX, and IP multicast switching across subnets, gigabit
connectivity, intelligent Layer 3 and 4 services and full multiprotocol routing, as well
as enhanced QoS features. This functionality allows multimedia traffic (e.g., video and
voice) to be intelligently and efficiently distributed throughout the network. For more
information, contact Cisco at 408-526-4000 or visit the company’s Web site at www.cisco.com.
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