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AudioTalk Launches Internet Voice Service For E-Business
AudioTalk Networks announced the availability of a full duplex
Internet voice service for e-businesses looking to add live voice chat,
moderated conferencing, or click-to-talk customer service applications to
the Web. AudioTalk's Internet voice service can be integrated into any Web
site to add voice communications for live chat, e-commerce, customer
service, distance learning, e-mail, greeting cards, and other Web-based
applications. The addition of live voice communication to Web sites enables
e-businesses to enhanced customer satisfaction, improve customer retention,
and increase overall site straffic. E-businesses simply add a click-to-talk
button to their Web site to integrate the AudioTalk Internet voice service,
which is powered by an advanced VoIP infrastructure managed by AudioTalk
Networks.
No. 501, www.itmag.com/freeinfo
Cisco Systems And iBasis Deliver IP-Based Unified
Communications
Cisco Systems and iBasis announced that they are joining forces to
deliver carrier-class, IP-based unified communications services. The Cisco
Unifified Communications (UC) solution uses the open IP standard to unify
communication methods that were previously disjointed - e-mail, fax, voice
mail, and the Web. The Cisco Open Network Exchange (uOne) application, a
pivotal component of Cisco's overall UC solution, enables users to initiate
and return voice calls, and send and receive faxes, e-mail, and voice
messagegs, - independent of location, time, or device. iBasis will deploy
the uOne application on its global IP network and make UC services available
to service providers worldwide. EffectNet will be the first iBasis partner
to provide the Cisco uOne solution to its custoemrs.
No. 502, www.itmag.com/freeinfo
XACCT, Comptel Bring IP Mediatation To GSM/GPRS Voice/Data
Markets
XACCT Technologies and Comptel plc announced that the companies have
formed an agreement, under which Comptel will integrate XACCTusage with its
Mediation Deveice Solutions (MDS) to provide complete GSM/GPRS and IP
mediation solutions to wireless operators worldwide for Internet, voice, and
data markets. As value-added enhanced services emerge on the GPRS-based
wireless networks with "always on" Internet access, the current
flat-fee pricing models used for basic data services need a major overhaul.
Service providers are realizing that they must design and execute flexible
pricing models for these services based on a variety of parameters beyond
simple "time on line."
No. 503, www.itmag.com/freeinfo
Portal, HP Deliver Billing For Mobile E-Services Market
Portal Software and Hewlett-Packard have announced plans to extend
HP's existing mobile e-services program offerings, targeted at mobile
service providersto encompass billing services. The two companies have
signed a strategic memorandum of understanding to jointly deliver business
infrastructure solutions that support emerging mobile Internet services
worldwide. Under the terms of the agreement, Portal and HP will jointly
develop, market, and sell a real-time, usage-based billing solution for
mobile Internet services based on Portal's Infranet 6.0 software and HP's
Smart Internet Usage (SIU) product.
No. 504, www.itmag.com/freeinfo
Vsys, HP To Deliver Advanced Carrier-Class Packet
Telephony Product
Vsys and Hewlett-Packard have announced an agreement to provide
next-generation communications companies with an advanced, turnkey,
carrier-grade platform for VoIP telephony services. The companies will
create a switching solution that will allow next-gen service providers to
provide carrier-grade services and reliability throught IP or ATM protocols.
The Vsys and HP agreement will enable ITSPs and other communications
companies to offer voice, data, and other services over packet switched
networks with the same quality and features as the PSTN. This new platform
will allow users to roll out new enhanced features more quickly at lower
costs than with conventional carrier-grade platforms.
No. 505, www.itmag.com/freeinfo
MCK Unveils Remote Voice PC Client
MCK Communications has announced the EXTender 100. MCK's new
software client solution is designed for a broad cross section of
teleworkers, including call center remote agents running CTI applications
that don't require a handset; part-time teleworkers; mobile office workers;
and road warriors relying on next generation wireless terminals, personal
digital assistants, or laptops. "Delivering software-based remote voice
clients that extend the corporation's investment in the PBX and its
applications to a broader segment of remote workers is another evolutionary
step for MCK," said Woody Benson, president and CEO of MCK.
"Building on our remote voice platform made up of our PBXgateway and
multiple clients, we can extend the power of the PBX to any type of remote
users, whether it's for a branch office, a full-time teleworkers, or a
solution for remote PC-telephony clients."
No. 506, www.itmag.com/freeinfo
Nexcen Technologies Intros Envoy
NexCen Technologies has introduced its flagship product, Envoy. A
packaged e-process solution, Envoy enables businesses to migrate traditional
front office and back-office business processes online. Envoy integrates
billing, trouble management, network management, and order management
information through the blended e-commerce communications channels,
including the Internet, e-mail, telephone, and fax. Designed for the
telecommunications and energy markets, Envoy unifies all customer
information to enable these service providers to identify, acquire, and
retain valued customers. Envoy's architecture supports a unified view of
consolidated customer information; manages Web, e-mail, and telephone
interactions; and provides a centralized customer database with a
sophisticated decision support engine.
No. 507, www.itmag.com/freeinfo
General Bandwidth Assures Delivery Of Lifeline Service,
Sets New Standards For VoDSL
General Bandwidth announced a technology that makes widespread
implementation of packetized voice service viable for the residential
market. The company's patent-pending Packetized Residential Lifeline
technology ensures POTS-like availability of lifeline services over DSL
networks, even in the event of a power failure at the customer premise. They
also have announced a platform-independent, mass deployable voice over
broadband (VoBroadband) gateway. Regardless of protocol - ATM, IP, Frame
Relay, or legacy TDM - General Bandwidth's G6 voice gateway delivers toll
quality voice services over "last mile" broadband access networks
such as DSL, cable, and wireless. The G6 voice gateway provides more than
200 independent voice lines over a single broadband connection.
No. 508, www.itmag.com/freeinfo
Siemens Unveils HiPath Architecture
Siemens Information and Communication Networks has unveiled its strategy
for next-generation enterprise IP communications. The Siemens Enterprise
Convergence Architecture, called HiPath, strengthens business communications
by enabling a company's existing voice and data infrastructures and
applications to interoperate globally over all networks. This innovative
approach is based on open standards and distributed architectures. HiPath is
an enterprise convergence architecture that provides a flexible, affordable,
and rational migration path to the IP world of highly integrated
communications and applications. It provides customers choices regarding
when and how they implement applications while protecting and evolving their
current intrastructure and application investments.
No. 509, www.itmag.com/freeinfo
Shunra Releases The Cloud Version 2.0 WAN Emulator
Shunra Software has released the newest version of its software, The
Cloud. This software degrades network traffic on any LAN, emulating a WAN,
in order to evaluate any application, product, or technology on any WAN
configuration. The Cloud 2.0 enables the user to import simple text files
which are instantly converted into custom latency profiles and packet loss
settings. In addition, The Cloud 2.0 offers upgrades to its latency, packet
loss and bandwidth emulation features: emulation jitter is now even simpler
thanks to the addition of linear dynamic latency; granularity of degratation
can be pre-set down to .01 percent, a hundred times finer than the previous
version of The Cloud. Users can now add multi-byte overhead to packets in
order to emulate different data link layers such as PPP and DSL.
No. 510, www.itmag.com/freeinfo
Unisphere Solutions Announces Subscriber Management
Strategy
Unisphere Solutions has announced its three-phase data strategy for
cable operators. Unisphere's strategy is designed to enable multiple systems
operators (MSOs) to generate incremental revenue by deploying new
pay-per-use, IP-based services with simplified subscriber management and
configuration. Using Unisphere's Edge Routing Switch (ERX) and Service
Selection Center (SSC), MSOs are able to leverage the strengths of an
IP-based network while preserving their investment in the existing cable
infrastructure. "Unisphere's strategy focuses on providing the tools
MSOs need to develop a next-generation cable infrastructure with the
capability to deploy new IP-based services easy and quickly," said Dana
Rasmussen, vice president of product management, Unisphere Solutions. "Unisphere's
cable strategy will provide point and click access to high quality,
pay-per-use data service, much like the pay-per-view model utilized in cable
TV today."
No. 511, www.itmag.com/freeinfo
Bowthorpe Announces Formation Of New Company
Bowthorpe plc has announced the formation of a new multi-million
dollar communications test and measurement company named SPIRENT
Communications. SPIRENT Communications is comprised of five Bowthorpe
companies: Netcom Systems, Adtech, Telecom Analysis Systems, DSL TestWorks,
and Global Simulation Systems. The new SPIRENT Communications company will
create a single, worldwide authority on communications test and measurement
for Network and communications equipment manufacturers, service providers,
and enterprises. "The new company's combination of first-to-market
products and industry standard test methodologies make its solutions
indispensable to developers and evaluators of next-generation packet-based
networks," said My Chung, group president, SPRIENT Communications.
No. 512, www.itmag.com/freeinfo
Fujitsu Announces IP Framework
Fujitsu Business Communication Systems has announced an advance in
its drive to make the advantages of IP available to the enterprise network.
Fujitsu announced the IP readiness of its popular F9600 line of PBXs. With
the next software release, the F9600 product line will provide internal IP
functionality and call handling capabilities. This provides Fujitsu
customers a choice for their IP communication needs. This includes the
internal IP trunking, the previously announced external gateway with
Motorola or Cisco, and IP networking and telephony solutions developed
through its relationship with NetSpeak. This relationship is the latest in
Fujitsu's Super Value Added Reseller/System Integrator strategy of
partnering with Industry leaders to offer complete communications solutions.
No. 513, www.itmag.com/freeinfo
Lucent Brings VoIP To The Desktop With Definity IP
Solutions
Lucent Technologies has announced the availability of Phase Two of
Definity IP Solutions, bringing customers VoIP to the desktop via Lucent's
Definity business communications servers, and further extending Lucent's
support for business applications over packet networks. Together with
Lucent's messaging, mobility, and customer relationship management
applications, Lucent's robust IP capabilities provide a full set of
communication options to help businesses improve efficiency and lower costs
while evolving to meet the demand of e-business. Definity IP Solutions joins
a number of products Lucent has developed to help businesses enhance their
networks to take advantage of IP applications, including IP Exchange
Systems, Intuity Voice Messaging, Cajun Campus LAN Solutions, CenterVu
Internet Solutions, and CenterVu IP Agent.
No. 514, www.itmag.com/freeinfo
Force Announces PowerCore CPCI-680
Force Computers has announced the PowerCore CPCI-680, which features
SENTINEL, Force's universal PCI-to-PCI bridge chip. Combined with the latest
generation PowerPC G4 "supercomputer" processor, the PowerCore
CPCI-680 product offers a high performance and functionality level for the
Compact PCI market. The SENTINEL bridge allows the product to automatically
switch the operating modes between a system slot function and a peripheral
slot function and a peripheral slot function without any software or
hardware changes and makes the board a "true" universal mode
single board computer solution.
No. 515, www.itmag.com/freeinfo
star*home Selects NMS's VoIP Technology
Natural MicroSystems has announced that Comverse star*home has
selected Natural MicroSystems' Fusion 3.0 technology as the basis for its
IntelliGate platform. Connected IntelliGate platforms form star*home's
IP-based global "network of mobile networks" to allow wireless
carriers worldwide who offer to their roaming, wireless customers a wide
range of services. Now, using star*home's network, wireless carriers are
able to offer their roaming subscribers easy access to the same enhanced
voice and data services as when they are in their home network, by using
familiar home short codes, user interfaces and numbers, thus opening the
door to new revenue-generating opportunities for carriers across the globe.
No. 516, www.itmag.com/freeinfo
Increased Performance From RadiSys's CompactPCI Telecom
CPU
RadiSys has upgraded its popular CompactPCI CPU for the telecom and
Internet OEM markets with the Intel Mobile Pentium III BGA processor. This
CompactPCI CPU solution is designed for OEMs who manufacture a variety of
telecom equipment, including telco billing systems, carrier class equipment,
voice and data gateways, voice messaging systems, PBXs, network routers,
etc. RadiSys's latest CPU features increased speeds (500 MHz), performance,
and power, all of which increases the OEM's productivity in all aspects of
developing embedded, telecom, and Internet applications.
No. 517, www.itmag.com/freeinfo
Inter-Tel Annouces InterPrise IP 3200N
Inter-Tel has announced that its Inter-Tel InterPrise IP3200N voice
and data router has entered full production and is available immediately.
The InterPrise IP3200N allows companies to network multiple telephone
systems and combine their separte voice and data networks into one
cost-saving, efficient voice and data networks into one cost-saving,
efficient voice and data network, such as Virtual Private Network, whichuses
IP technology. According to Inter-Tel, the InterPrise IP3200N router,
connected to the company's AXXESS PBX, lets one switchboard use a voice and
data VPN to handle telephone calls to and from offices in distant locations,
as if all offices were in one place.
No. 518, www.itmag.com/freeinfo
Promatory, Jetstream Book Network Reliability Benchmark
For DSL
Promatory Communications and Jetstream Communications have announced
a new level of networking capability that further accelerates the deployment
of Voice over DSL (VoDSL). Promatory and Jetstream focused testing in two
areas: easy provisioning and network reliability. Using Promatory's IMAS
Easy Provisioning software, the two companies were able to provision 24
voice circuits on Jetstream's CPX-1000 voice services platform in a matter
of minutes. The AutoDSL module's point-and-click functionality and embedded
Soft-PVC technology were critical components for such quick provisioning.
The testing process demonstrated and proved that service providers can
quickly ramp users to their DSL access networks, yet still reduce customer
provisioning cycle time.
No. 519, www.itmag.com/freeinfo
Motorola, Nortel Networks Team On Internet Equipment
Motorola and Nortel Networks have announced that they are
collaborating to jointly enable manufacturers to develop advanced Internet
products using a comprehensive, modular software platform incorporating
Nortel Networks' Open IP Environment routing software. The objective is to
provide an open, programmable environment for manufacturers to build
next-generation equipment based on Motorola semiconductor families such as
the PowerQUICC communications processors, and on Motorola PowerPC CPUs such
as the MPC750. Developers will be able to take advantage of Nortel Networks'
Open IP Environment and Motorola's leading-edge communication processors to
build high-performance Internet Solutions that are faster, more secure, more
reliable, higher quality, and more profitable.
No. 520, www.itmag.com/freeinfo
Dialogic Announces Call Information Manager 2.0
Dialogic, an Intel Company, has announced an enhanced version of the
CT Connect Call Information Manager that manages large amounts of
call-related data faster and across multiple switches and remote locations.
By managing call related data in a standard and automated manner, Call
Information Manager allows business applications to handle calls more easily
and effectively, leading to better quality customer service. Call
Information Manager utilizes Dialogic's CT Connect CTI integration software
to provide interfaces to telephone systems and real-time call status
information. Call Information Manager is designed as a building block
component that can be easily integrated into a variety of applications.
Version 2.0 addresses the needs of application developers who require
real-time access to caller data by adding the capability of storing caller
data directly in memory via a C-language API.
No. 521, www.itmag.com/freeinfo
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