New Name, Same Great Content
We are more excited than ever to bring our first ever COMMUNICATIONS
SOLUTIONS EXPO (formerly CTI EXPO) to our nation's capital for the
second year in a row. This event is the first under our new name and we
can't wait to host it again!
As the communications market as a whole begins to embrace Internet
telephony, our new name -- COMMUNICATIONS SOLUTIONS EXPO -- is a natural
progression for an event that captures all facets of communications, from
the service provider, to the developer, reseller, and corporate end user.
As you may know, what separates TMC events from others is the quantity of
live educational events that you will find on our trade show floor, free for
all to participate in. We realize there are many trade show choices, and we
make it easy for attendees to choose TMC events as the first place to go
when looking for solutions in the communications marketplace.
One event that I think is most exciting is our third ConvergeNET, a
multi-vendor interoperable IP telephony network right on the show floor.
Having successfully demonstrated IP telephony interoperability through
ConvergeNET at our last two events, we are very excited to add new companies
to the interoperability mix. In fact this ConvergeNET will be the largest IP
telephony interoperability demo at any event ever, hosting more than 20
participants. Before you make any purchase decisions in this market, make
sure the companies you work with are interoperating with other industry
players. In fact, be sure to look for the ConvergeNET seal of
interoperability before making a short-list of vendors.
Internet Phone Center
One of the areas of the show floor that received a great deal of attention
at our last show in Las Vegas in the Fall of '99 was the Internet Phone
Center, a special area of the show floor equipped with multimedia PCs and
the latest Internet telephony gear from Quicknet. Visitors to the Center
will be able to use the Center to make Internet phone calls anywhere in the
world, utilizing the networks of a variety of ITSPs (Internet Telephony
Service Providers). The Center will provide attendees with the unparalleled
ability to compare the quality and service of each ITSP - while enjoying
FREE global calling.
Perhaps the single event that embodies TMC events consistently since our
very first CTI EXPO is our Learning Center(s), objective areas on the show
floor demonstrating leading-edge technologies. There will be six such
centers at this event with the most pertinent being:
ASPs: Consider the benefits of normalizing your monthly
expenditures, utilizing network resources on an as-needed basis, and being
free to concentrate on the networking chores that more concern you. ASPs,
otherwise known as Application Service Providers, can accomplish all this
(and more) for you. ASPs are a hot, new class of service provider that lets
you "netsource" data and communications solutions. Find out more
about this booming market at this brand-new Learning Center.
E-sales/E-service: Techniques for selling products over the
Internet are becoming more and more sophisticated as Web integration
technology advances. This technology also helps to improve service over the
Net. Now, live agents can help during a customer's entire purchasing
process, whether it is by chat, via a Web call-through button to a company's
call center, or by many other methods. Check out how advancements in e-sales
and e-service have revolutionized how buying decisions are made.
IP Telephony Testing Tools: With the perpetual explosion of the
Internet and the continuing standardization of the IP protocol, new breeds
of testing tools have arrived. Now, you can test how well a VoIP call
performs, whether you're evaluating latency, PSQM scores, or other important
voice tests. There are even Fax-over-IP testing tools available. Leading
companies such as Hammer Technologies, Ameritec, Zarak, and Hewlett-Packard
will test many aspects of IP telephony functionality. In this Learning
Center, there will be enough diversity for users of any level to get a feel
for this latest testing technology.
Next-Gen Wireless: IP is already becoming the universal wireless
networking standard, and it also won't be long until Palm-based products
merge with cell phones. In addition to telephony, IP wireless devices are
becoming more and more sophisticated. Soon, they will allow you access to
e-mail, the Net, GPS, a database of contacts, and myriad other features.
Come see how far wireless technology will take us in its next generation of
TAPI 3.0: Advanced products, such as voice/data switches and
PC-PBXs, use TAPI so that a PC can control most telephony and voice-mail
functionality. You can dial, transfer, and conference calls from your PC.
You can even play your voice mail from your computer. And all of this is
just the beginning of what will soon be at your disposal. With the release
of this latest version of TAPI (3.0), even more advanced communications
solutions via the telephone, the computer, or even PDA devices may become as
mainstream and easy to use as call waiting.
Of course, there are so many other reasons to come to COMMUNICATIONS
SOLUTIONS EXPO (April 26-28 in Washington DC). For example, we are
giving away dozens of valuable prizes such as Handsprings, digital cameras,
and of course, a Jeep (courtesy of Cincom).
I hope to see you at COMMUNICATIONS SOLUTIONS EXPO. Please register online
immediately and save yourself the $50 onsite entrance