October 1999
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Compaq Advances CTI Strategy With AltiGen Partnership
Compaq has teamed with AltiGen Communications to announce a powerful
server-based PBX and voice over IP (VoIP) solution, featuring AltiGen's AltiServe
all-in-one PBX system running on Compaq's Windows NT Server-based systems, such as Compaq
ProLiant and Compaq ProSignia. Targeted at small to medium sized businesses and enterprise
branches, the AltiServe solution includes basic features such as voice mail, auto
attendant, and ACD, as well as advanced functionality such as VoIP gateway,
"follow-me" features, client call control, Internet integration, and unified
messaging with support for Microsoft Exchange.
No.500, www.ctimag.com/freeinfo
8x8, Inc., Ships CTI Software Development Kit For IP-PBXs
8x8, Inc., announced its IntraSwitch CTI Software Developers Kit (SDK), which
enables developers to prototype and test CTI applications without requiring access to a
traditional PBX. The SDK consists of a developers' version of 8x8's IntraSwitch IP-PBX
Server software and a four-line Symphony VoIP Gateway. The IntraSwitch Server supports
Sun's Java telephony API, version 1.3. The IntraSwitch IP-PBX runs in the Solaris, Linux,
and Windows NT operating environments. IntraSwitch is a Java-based software platform that
provides complete IP-PBX features and functionality with full CTI support, including call
control, physical terminal control, and call routing. 8x8 plans support for additional
APIs in future releases.
No. 501, www.ctimag.com/freeinfo
Accelerated Networks' Data/Voice Over DSL Solution Achieves GR-303
Certification
Accelerated Networks' voice and data over DSL solution has successfully
completed Lucent's test suite confirming interoperability with Lucent's 5ESS AnyMedia
Class 5 switch. Accelerated had previously completed interoperability testing with
Nortel's DMS 100 and DMS 500 switches, and demonstrated interoperability with Siemens'
EWSD Class 5 local telephone switch in June. Accelerated's standards-based integrated
broadband access solution enables a wide spectrum of bundled services to be delivered
across any type of local access infrastructure, including DSL, T1, and T3.
No. 502, www.ctimag.com/freeinfo
Ariel Provides High-Density CompactPCI Remote Access For Linux
Ariel Corporation has announced support for Red Hat Linux 6.0 on its
CompactPCI-based RS2000C remote access card. The RS2000C gives Linux servers the physical
connections needed for remote dial-in and LAN dial-out. Combining 30 Lucent Technologies
V.90 56 Kbps modems with a dual T1/E1/PRI interface, the RS2000C supports up to 60
simultaneous remote access sessions originating from digital 64 Kbps basic rate ISDN,
analog 56 Kbps and 33.6 Kbps customer premises equipment.
No. 503, www.ctimag.com/freeinfo
Asante Unveils Architecture for Next-Gen Gigabit Switches
Asante Technologies has introduced the IntraCore Architecture, a new,
multi-service switch architecture for the next generation of gigabit switches that support
all applications and data types - for example, the architecture could be used to build a
network that supports data, telephony, and video. The IntraCore architecture consists of a
switching core, a connectivity layer, and a management layer. The Core Switching engine is
the foundation for all IntraCore-based switches and is data-format independent and
supports both frame- and cell-based interfaces - especially important because it narrows
the gap between enterprise networks and service-provider networks.
No. 504, www.ctimag.com/freeinfo
Broadcom Delivers Single-Chip Voice/Video/Data Switch System
Broadcom has announced a wire-speed, multi-layer switch that combines
switching, routing, and traffic classification functionality into a single monolithic
integrated circuit. Broadcom's StrataSwitch BCM5600 enables systems vendors to
cost-effectively deploy a new class of workgroup switch, allowing users to simultaneously
access IP telephony, video conferencing, and data services from their desktops. The
single-chip solution incorporates 24 Fast Ethernet and two Gigabit Ethernet ports with
advanced Layer 3 switching and multi-layer packet classification. The device performs at
100 percent of maximum data rates on all Fast Ethernet and Gigabit Ethernet ports
concurrently.
No. 505, www.ctimag.com/freeinfo
Casio Unveils SI-460 System Telephone
Casio announced the availability of the SI-460 telephone, an affordable,
multi-line KSU-less system phone aimed at SOHO businesses. The SI-460 features four lines
with 12 stations, voice paging, hands-free intercom, and station status indication. It
incorporates Type 2 Caller ID, digital duplex speakerphone, call privacy, 20 autodial
memory, line status indication, and automatic line selection. The SI-460 augments the
standard system phone features with an auto attendant, individual station voice mail with
up to six selectable greetings and timer-controlled greetings, plus an answering machine
that features call screening, do not disturb, and remote message retrieval.
No. 506, www.ctimag.com/freeinfo
CAC Unveils New VMEbus Telephony Board
Communication Automation & Control has announced QuicKit/T1, a new VMEbus
telephony board that combines 4 T1/E1 interfaces with up to 4800 MIPS of digital signaling
processing power. QuicKit features 48 100-MIPS TMS320VC549 DSPs, which enable the board to
provide up to 50 MMACS (million multiply-accumulates per second) of processing power per
T1 or E1 time slot. The 4 T1/E1 interfaces, high bandwith, and high-performance PCI, TDM,
and SCSA buses enable QuicKit to efficiently move large amounts of telephony data to and
from WANs and the VMEbus.
No. 507, www.ctimag.com/freeinfo
Dialogic Introduces CT Connect Call Routing Manager
Dialogic introduced its Call Routing Manager software component that works
with Dialogic's CT Connect call control server to monitor multiple route points and route
calls to specified destinations. The CT Connect Call Routing Manager comes with a sample
database-driven routing module that routes calls by matching DNIS, ANI, or other call
information against a customer-supplied database of routing destinations. The sample
module can be replaced by a Windows DLL if more sophisticated call routing logic is
required. The Call Routing Manager supports multiple CT Connect links and Computer
Supported Telephony Application (CSTA) compliant telephone systems with standard CSTA call
routing feature. The Call Routing Manager uses any database that offers a Microsoft ODBC
interface, and can connect to multiple concurrent databases.
No. 508, www.ctimag.com/freeinfo
Dialogic And Compaq Team To Offer CT Media SDK
Dialogic announced that, with support from Compaq, it is offering computer
telephony developers a head start on deploying applications for standards-based open
telephony servers. With the CT Media telephony server software Starter Kit from Dialogic
and membership in the Compaq Solutions Alliance partner program, telephony developers can
bring products to market more quickly and easily on Compaq servers based on Windows NT.
The Starter Kit package includes the CT Media software development kit, testing hardware,
full documentation, and five deployment server licenses. Compaq has enhanced the package
with a set of incentives to join the Compaq Solutions Alliance program.
No. 509, www.ctimag.com/freeinfo
DPD Announces Gold-Fax 5.1
DPD has announced Gold-Fax 5.1, an enterprise fax server solution available
for Windows NT or Microsoft Exchange. The software features a new Web browser interface
that allows users to send faxes from any networked desktop without needing to load special
client software. Gold-Fax 5.1 has been enhanced with a graphical reporting and analysis
capability that enables administrators to track peak use periods and high-volume users.
Additional features include Caller ID, archiving, support for additional modems, and a
simple installation procedure. Gold-Fax 5.1 operates with Microsoft Windows Terminal
Server/Citrix WinFrame, allowing easy faxing from limited-capability desktop systems
linked via the thin-client network topology.
No. 510, www.ctimag.com/freeinfo
DSPSE Rolls Out VoIP Telephony Stack
DSP Software Engineering (DSPSE) unveiled its Open Architecture Voice over IP
Stack based on DSPSE's proprietary CORE voice/fax/data-modem relay technology. The DSPSE
telephony stack interfaces to either the H.323, Media Gateway Control Protocol, or
Distributed Open Signal Application protocol stacks, providing a turnkey circuit-to-packet
conversion solution. DSPSE's Computer Telephony Stack supports fully compliant ITU
standards as well as proprietary algorithms including Group 3 Fax Relay with T.38 support,
V.32bis Relay, and TIA Wireless speech compression. The Telephony Stack is currently
available as a 16-bit fixed point 'C, 'C3x, or 'C54x assembly.
No. 511, www.ctimag.com/freeinfo
DTI Rolls Out New Celeron SBC
DTI introduced the LBC8541, a Celeron single board computer, which is offered
in a three-quarter /AT PCI PICMG card form factor and based on Intel's 66MHz front side
bus Celeron processor with the 440BX chipset. Two standard 168-pin DIMM sockets are
provided for support of up to 512MB of memory. In addition to the 16KB primary cache, a
128KB secondary (L2) cache device is integrated in the Celeron processor module. Standard
ISA bus peripherals like PS/2 keyboard/mouse controller, real-time clock, floppy
controller, RS-232 serial ports, ECP/EPP parallel port, and field upgradeable flash BIOS
are also integrated onto the LBC8541.
No. 512, www.ctimag.com/freeinfo
e-Net Extends Free Internet Telephony To Businesses
e-Net announced that ZeroPlus.com, its wholly owned subsidiary, has released
a new version of its software designed for Windows NT users. The free service opens up
free PC-to-PC voice service to users of the Windows NT operating system. To use the
service, businesses must first register online at www.ZeroPlus.com, create a permanent
Internet phone number, and download e-Net's free software. Users can then place phone
calls over the Internet without incurring toll charges, although the individual being
called must also be online.
No. 513, www.ctimag.com/freeinfo
ECTF Announces S.410 Java Implementation
The Enterprise Computer Telephony Forum (ECTF) announced the release of
S.410, a Java implementation of the ECTF media services API and architecture. S.410, a
cooperative effort of ECTF and Sun's Java organizations, is being released as the media
package for the Java telephony API (JTAPI) 1.3, replacing the media package defined in
JTAPI 1.2. Because S.410 is being incorporated into JTAPI, application developers can use
the ECTF media services and also access the full range of JTAPI core and extension API
packages, enabling the development of powerful applications that integrate call control
and media processing. The complete S.410 specification can be downloaded from the ECTF web
site at www.ectf.org.
No. 514, www.ctimag.com/freeinfo
ePHONE Telecom Announces Global IP Telephony Service
ePHONE Telecom has announced a new IP telephony service for the global market
that will enable subscribers to make free unlimited voice and fax calls to their 25 most
frequently called numbers worldwide. In return for the free service, subscribers agree to
use ePHONE Telecom for all other long-distance calls. Using a combination of public
Internet, IP networks, and the PSTN, the ePHONE service will be delivered to customers by
ePHONE's stand-alone Customer Premise Equipment, which permits calls to be made from
anywhere Internet service is available.
No. 515, www.ctimag.com/freeinfo
Iwatsu And Esnatech Team To Offer New CTI Solution
Iwatsu America and Esnatech announced the release of Telephony Office-LinX
and Telephony Lan-LinX for ADIX, Iwatsu's platform of digital business telephone systems.
Telephony Office-LinX is a Windows 95/98/NT-based voice processing and desktop call
control/unified messaging server that provides a direct connection between the ADIX and
LAN. Once connected, Telephony Office-LinX processes and stores all voice, fax, and e-mail
messages. Office-LinX also supports AMIS Networking, fax-on-demand, fax mail, and local
area paging. Telephony Lan-LinX, an optional component of Office-LinX, provides visual
mailbox management, call control, communications, and messaging functionality from the
desktop using screen pops.
No. 516, www.ctimag.com/freeinfo
Excel Switching To Provide Switching Infrastructure For Motorola
Excel Switching Corporation has announced that its Expandable Switching
System (EXS) has been selected to provide network infrastructure to Motorola's Space
Systems and Services Division. Motorola will use Excel's EXS programmable switch, as well
as Excel's EXS Call Control software, to create custom call processing applications. The
EXS suite enables carriers to offer network routing, enhanced services, and IP transport
and signaling capabilities to next-generation networks, and includes EXS Exchange Plus,
EXS Media Gateway, the VDAC card, and the EXS RAServer.
No. 517, www.ctimag.com/freeinfo
Hammer Releases H.323 Call Generator
Hammer Technologies announces the Hammer .323 Call Generator, a call load
generator that allows the evaluation of system performance while it processes up to 50
calls. The Hammer .323 Call Generator enables evaluators to create and store different
test scripts for future use, import call destination information from a database, view the
real-time status of all calls, and save all call events in test format for easy
identification of where a call failed. The Hammer .323 Call Generator can be used in
standalone gateway/IP-PBX tests where calls are routed to a switch or handset or where a
gatekeeper is used to directly route calls or to instruct the Call Generator where to
route them.
No. 518, www.ctimag.com/freeinfo
Hewlett-Packard Launches VoIP/FoIP Testing Tools
Hewlett-Packard announced the HP Telegra line of test and analysis systems
for voice and fax over IP. The Telegra line includes three new products; two that address
end-to-end fax testing over both conventional and IP-based networks, and a third that
helps HP customers handle IP- centric test requirements. The HP Telegra D is a
notebook-sized system for mobile applications, and the Telegra M is a rack-mounted system
designed for test labs and network and service operational testing. The third product, the
HP Telegra voice/fax over IP protocol analysis software, provides an extensive range of
VoIP and IP fax protocols for use with the HP Internet Advisor.
No. 519, www.ctimag.com/freeinfo
I-Bus Rolls Out Quickswap Cassette Server
I-Bus announced the TR4C, a Quickswap cassette server that simplifies
upgrades and maintenance, thereby reducing operating costs. Each fully enclosed 4U server
measures just 112 mm wide, allowing four to be placed side by side in a standard 19"
rack. The TR4C offers OEMs one PC for every U of rack space with N+1 redundant
functionality. The design incorporates a single 130-watt power supply, customer specified
floppy and CD-ROM drives, an ISA/PCI passive backplane with five full-length slots, and an
I-Bus monitoring system for fan failure and overheating alarms.
No. 520, www.ctimag.com/freeinfo
ICQ and Net2Phone Team To Create Global Internet Calling Network
ICQ and Net2Phone have entered into a four-year agreement under which
Net2Phone's Internet telephony services will be provided through ICQ to anyone with an ICQ
membership, giving users the ability to place and receive phone calls over the Internet.
The services will carry the ICQ brand and be powered by Net2Phone, providing ICQ's more
than 38 million registrants with low-cost international and domestic telephone calling
capabilities. In connection with the agreement, ICQ will work with Net2Phone to create
numerous ICQ-branded Internet telephony products and services, including phone cards and
phone-to-PC, PC-to-PC, and PC-to phone calling capabilities.
No. 521, www.ctimag.com/freeinfo
Innofone Announces InnoButton Voice Over Web Solution
Innofone.com announced InnoButton, a Web-enabled call center solution that
allows users to speak directly over the Internet with a company's live representative.
Using InnoButton, online consumers will be able to receive immediate, direct assistance
and information about products and services, site navigation, security, and so on, and
companies will be able to provide improved customer service, create direct sales, and
heighten impulse buying. By clicking on an InnoButton icon, consumers can determine that a
site is voice-enabled. Another click automatically dials a preselected number and converts
the call into a traditional telephone call that is routed to the company's call center.
InnoButton can be integrated with existing customer service or call center resources.
No. 522, www.ctimag.com/freeinfo
Internet Faxing Added To ITServ's FirstGate
ITServ has added faxing capabilities to its FirstGate Internet-based
messaging enterprise, giving users the ability to fax documents to one or more e-mail
addresses worldwide simultaneously from any fax machine with a touchtone dialing pad.
FirstGate converts the fax documents to .TIF files, which recipients can then print, view,
or save. FirstGate users can receive faxes, as well as exchange voice messages over the
Internet using a touchtone phone. FirstGate also enables users to send combination voice
message and faxes to one or several addresses.
No. 523, www.ctimag.com/freeinfo
iVoice.com Launches Free Outdial Patient Reminder Service
iVoice.com has introduced its Windows-based outdial patient reminder
software, which enables medical professionals to automatically remind patients of upcoming
appointments, confirm appointments, and prompt patients to call in to schedule future
appointments and check-ups. Patient information is entered into the system, which
automatically contacts patients at specified times. The system can recognize a "no
answer" and busy signals for later call backs, and will even leave messages on
answering machines.
No. 524, www.ctimag.com/freeinfo
Locus Dialogue Launches Bilingual Speech Portal
Locus Dialogue announced that it has begun marketing a Spanish version of its
Liaison speech portal. The software can accept and respond to voice commands or inquiries
simultaneously in multiple languages. Liaison software enables various applications
including ACD, call center routing, corporate and personal speech activated dialing, and
providing self-service information. Liaison software's flexible design and scalability
delivers multilingual functionality cost effectively, working on a broad range of voice
and data platforms, in single or multi-site environments.
No. 525, www.ctimag.com/freeinfo
Lucent Introduces Wideband Speech Coder
Lucent Technologies announced the ClearPresence Audio Coder, a family of
wideband speech coders that offer high sound quality at transmission rates three times
lower than the current industry standard. The coders are designed to enhance sound quality
over the Internet, voice, video, and wireless networks. Developed by Bell Labs,
ClearPresence delivers fuller sound at lower bit rates, putting the capabilities of
wideband (7 KHz) speech quality into technologies and applications that were originally
limited to using only simple narrowband (3.7 KHz) frequencies. The coders are available
for licensing from Lucent.
No. 529, www.ctimag.com/freeinfo
Lucent Announces PathStar Voice Over DSL Server
Lucent has announced that it will extend its PathStar family to enable
service providers to offer cost-effective integrated voice, data, and high-speed Internet
access over DSL to small and medium-sized businesses and to residential customers. The
PathStar solution, available in the fourth quarter of 1999, will enable service providers
to deliver eight or more telephony subscriber lines and high-speed data over a single
unbundled local loop. The PathStar solution, which includes the PathStar Access Server and
the Business Service Exchange, deliver telephony features including caller ID, call
waiting, voice messaging, E911, as well as simultaneous IP-based services such as Internet
access and virtual private networking.
No. 530, www.ctimag.com/freeinfo
Lucent and Mind CTI Offer Real-Time IP Telephony Billing Solution
Lucent Technologies and MIND have teamed to offer a real-time IP telephony
solution that combines the Lucent PacketStar Internet Telephony System (ITS) and the
MIND-iPhonEx IP Telephony Billing system. The PacketStar ITS enables service providers to
offer toll-grade quality phone-to-phone, fax-to-fax, and PC-to-phone services over the
Internet. Lucent will also make the PacketStar ITS interoperable with its MultiVoice for
MAX 6000 and carrier-class MAX TNT VoIP solutions, which also have been integrated with
the MIND-iPhoneEX Billing solution.
No. 531, www.ctimag.com/freeinfo
Lynk Launches Telephony Over IP Gateway
Lynk announced the TeleLynk Gateway package, a business-class telephony over
IP gateway with a fully integrated gatekeeper and management functions. TeleLynk Gateways
are a series of scalable, H.323-compliant telephony over IP solutions. The gateway
features a Web-based manager, enabling network administrators to monitor and manage all
network gateways from a single station, and a Sentinel RADIUS server that provides
centralized user authentication and accounting services. The gatekeeper service provides
advanced, least-cost call routing and bandwidth management functions and controls
communication between gateways. Administrators can define any gateway on the system as the
gatekeeper and are able to preprogram gateways to route calls to maximize bandwidth and
minimize long-distance costs.
No. 532, www.ctimag.com/freeinfo
Mitac Rolls Out Celeron-based SBC
Mitac has announced their latest full-featured single board computer (SBC),
the MSC-3671A, which uses Intel's Celeron Socket 370 technology mounted on a full-sized
PICMG-compliant PC/104 expandable-bus CPU card. Supporting processors at Celeron speeds up
to 466 MHz and selectable 66/100 MHz bus speeds, the MSC-3671A is designed to meet the
needs of harsh applications prone to shock, vibration, and high EMI environments. The
MSC-3671A has a built-in 64-bit 2D/3D graphics controller, an embedded Disk-On-Chip flash
disk ranging from 2MB to 144MB, and supports up to 512MB SDRAM with ECC/Parity checking.
It also features full-duplex audio, 10/100 MB Ethernet/Fast Ethernet controllers, hardware
signals, IrDA support, and more.
No. 533, www.ctimag.com/freeinfo
Motion Media Unveils mm225 ISDN Videophone
Motion Media announced a low-cost, stand-alone videophone aimed at business
users who require high-quality video telephony. The mm225 ISDN Videophone connects to ISDN
phone lines and combines the two leading international communications standards - H.320
and H.324 - into an easy-to-use videophone, enabling the mm225 to be used for video calls
to anyone, regardless of whether they have ISDN (digital) or POTS-based (analog) phone
lines and whether they have group or room-based video conferencing systems, PC systems,
other manufacturers' videophones, or standard telephones. The mm225 supports Microsoft
NetMeeting, enabling data conferencing capabilities including application sharing.
No. 534, www.ctimag.com/freeinfo
Motorola Integrates Linux Into emS-ATXI Server Platform
Motorola Computer Group (MCG) introduced the emS-ATXI, the first in MCG's new
emS series of Intel x86 embedded server platforms integrating the Linux open operating
system. An ATX form factor embedded system, the emS-ATXI can be used to power a variety of
telecom, Internet, imaging, and industrial automation server applications, including
e-mail, file systems, application development tools, and workstation connectivity. The
emS-ATXI comes in an industrial 19-inch rackmount chassis with a 400-watt power supply,
and incorporates an ATX motherboard with 10/100 Ethernet, on-board USB, EIDE, IDE, Flash,
audio, serial, parallel ports, IrDA port, three PCI expansion slots, one shared PCI/ISA
slot, one ISA slot, and an Ultrawide SCSI port.
No. 535, www.ctimag.com/freeinfo
NEC Releases Unity 2.1 Unified Messaging Solution
NEC America announced the NEC Unity 2.1, a Windows NT, Microsoft Exchange
based unified messaging solution from Active Voice. The Unity 2.1 server connects to NEC's
NEAX platform, providing users access and management capabilities of e-mail, voice mail,
and fax messages from multiple access points including desktop PCs, touch-tone phones, or
over the Internet. Designed to utilize Windows NT, Microsoft BackOffice, and Microsoft
Exchange platforms, Unity 2.1 displays e-mail, voice, and fax messages in the Microsoft
Outlook Inbox, assigning each type of message a distinctive icon. Features include the
ability to retrieve e-mail over the phone through Unity's text-to-speech function and
Internet access to and management of messages through a Web browser type interface.
No. 536, www.ctimag.com/freeinfo
Nortel Increases Capacity of Meridian 1 Option 11C by 75 Percent
Nortel Networks has announced that the Option 11C of its Meridian 1
communications system will now support as many as 700 lines - a 75 percent increase over
the previous number of lines. The expansion is accomplished by incorporating dual-port
daughter boards that replace the single-port daughter boards previously used, enabling
Option 11C to support as many as four expansion cabinets. Nortel has also increased the
maximum number of simultaneous conference calls supported in Option 11C, from four to six.
No. 537, www.ctimag.com/freeinfo
Nortel Ships Unified Campus Infrastructure For Internet Telephony
Nortel has announced its Accelar 8000 platform for enterprise wiring closet
applications. The Accelar 8000 platform leverages technology from Nortel's Accelar 1000
family and integrates with Optivity policy and network management software to deliver an
optimized, reliable, integrated LAN/WAN solution that supports data, telephony, and video
application integration. The Accelar switch platform provides a migration path to higher
density switching while maintaining compatibility with other enterprise solutions,
including the Accelar 1000 routing switches, Accelar 700 server switches, and Centillion
family of multi-LAN switches. The Accelar 8000 features a 10-slot chassis, 32-port 10/100
switching modules, and a range of Fast Ethernet and Gigabit Ethernet MDA modules. The
platform scales from 50 Gbps to 256 Gbps without requiring chassis or backplane upgrades.
No. 538, www.ctimag.com/freeinfo
Nuance Unveils Nuance For Networks
Nuance announced a comprehensive suite of products and services designed to
speed the deployment of voice-driven enhanced services in telecommunications networks.
Nuance for Networks, based on Nuance's core recognition and verification software
architecture, includes a series of solution enablers that reduce time required to build
and deploy directory assistance, voice-activated dialing, unified messaging, auto
attendants/corporate dialers, voice portal, and other enhanced services applications.
Nuance for Networks also promises carrier-grade accuracy, scalability, and reliability,
and offers voice user interface design services, engaging more than a dozen partners with
expertise in building and deploying carrier applications.
No. 539, www.ctimag.com/freeinfo
OfficeDomain Offers Unified Messaging Virus Protection
OfficeDomain announced several premium enhancements to its free,
Internet-based unified messaging service, MessageASAP. VirusFreeASAP, an e-mail virus
protection service, takes advantage of OfficeDomain's recent partnership with The Electric
Mail Company, using Electric Mail's E-mmunity Virus Scanning Service to protect against
viruses. VirusFreeASAP ensures up-to-date virus protection, scanning for more than 7,000
viruses, and is continuously updated. Other enhancements to MessageASAP include AlertASAP,
which notifies users of new e-mail, voice, or fax messages through their pagers or PCS
phones; FaxASAP, which enables customers to send faxes over the Internet from their
existing e-mail account or from MessageASAP Webmail; and OCR Upgrade, which enables
customers to convert inbound fax images into editable text.
No. 540, www.ctimag.com/freeinfo
Phone.com Unveils WAP-Based Architecture For Wireless Handset
Management
Phone.com has announced its Mobile Management Architecture (MMA) - an open,
extensible architecture that provides wireless network operators with control over the
settings, configuration, and software of wireless handsets. Utilizing Internet and
Wireless Application Protocol (WAP) standards, MMA is designed to enable wireless network
operators to remotely alter specific settings in handsets even after the handsets have
been sold, such as changing roaming partners in specific markets, performing area-code
splits automatically, and reprogramming other handset parameters.
No. 541, www.ctimag.com/freeinfo
Phonetic Enhances PhoneticOperator With SmartSpeech
Phonetic announced its SmartSpeech Information Center module for
PhoneticOperator, Phonetic's Windows NT-based software program that provides
speech-enabled auto attendant, call routing, and information retrieval functions for any
PBX. SmartSpeech offers callers a way to get information through the speech-enabled auto
attendant, including providing fax numbers, mobile numbers, department listings, e-mail
addresses, mailing addresses, and so on. Companies can decide which pieces of information
they want callers to have access to and whether they want information to be available to
external callers, internal callers, or both.
No. 542, www.ctimag.com/freeinfo.
Pinacor Adds New CTI Suppliers To Distribution
Pinacor recently added DuVoice Corporation, RadioLAN, Soundgear Corporation,
and Trisys Telecom to its roster of CTI solutions suppliers. Pinacor offers resellers
additional voice, connectitivity, office communications, and call accounting product
solutions and services.
No. 543, www.ctimag.com/freeinfo
Sun's 440MHz UltraSPARC IIi Processor Available For Rave Systems
Rave Computer Association has announced the availability of Sun's
UltraSPARC-IIi 440 MHz processor for Rave AXi systems. Rave Systems RackMount-AXi Systems
and Tower-AXi utilizes Sun's Ultra AXi motherboard, which provides robust standard
features such as upgradable UltraSPARC-IIi processor modules with processing speeds up to
440 MHz, integrated dual-channel Ultra-wide SCSI, and six 32-bit PCI slots. The Rave AXi
systems provide powerful solutions for network-intensive industries such as ISP services,
telecommunications, and adjunct communications processors.
No. 544, www.ctimag.com/freeinfo
Sensory Intros Speech Rec. Kit For Household Electronics
Sensory has announced its VoiceDirect Speech Recognition Kit, a development
tool that applies speech recognition technology to remote controls, alarm clocks,
microwaves, toys, telephones, and other household electronics. The kit retails for under
$50. VoiceDirect uses a speaker-dependent (user-trained) speech recognition module that
recognizes up to 15 words or phrases lasting up to 3.2 seconds in any language. The kit
comes with the assembled module (containing a microphone pre-amplifier, serial EEPROM, and
oscillator), a microphone element, speaker, 3 microswitches, 2 100K resistors, and a
quick-setup guide.
No. 545, www.ctimag.com/freeinfo
serVonic Unveils ixiConnector for Lotus Notes/Domino
serVonic announced the ixiConnector for Lotus Notes/Domino, an interface
between the Lotus Notes messaging system and the ixiFax base server. With the new
connector, users of Lotus Notes/Domino are able to take advantage of serVonic's ixiFamily
unified messaging solution. ixiFamily comprises four components: the ixiFax base server,
which executes all system-independent tasks; the ixiInfo server, which provides faxpolling
and fax-on-demand; the ixiVoice answering machine, which routes voice messages to the
messaging system inbox as .WAV file attachments to e-mail; and the ixiPager, which enables
users to send and received short messages to and from mobile phones and other mobile
recipients.
No. 546, www.ctimag.com/freeinfo
Shark Announces MR/AMR Solutions With DialTone Software
Shark Multimedia has announced the availability of Audio/Modem Riser (AMR)
and Modem Riser (MR) cards for AMR-ready motherboards. AMR and MR is a specification
defined by Intel that puts most of the modem or modem and audio functionality onto the
motherboard. Included with the MR/AMR is Shark's DialTone software, the 32-bit, all-in-one
PC telephony software solution. V.80 compliant, the modem will operate with any H.324
videophone system to provide low-cost video conferencing over ordinary telephone lines.
No. 547, www.ctimag.com/freeinfo
SkyTel Launches Mobile Unified Messaging Service
SkyTel has announced SkyTel Message Center, a new unified messaging service
that allows customers to manage voice mail, e-mail, and faxes from their pagers and to
access messages from a secure, password-protected home page on the Skytel Message Center
Web site. The SkyTel Message Center runs on the Motorola PageWriter 2000 and 2000X
interactive two-way pagers. SkyTel Message Center users can view and manage e-mail and fax
messages, including storing and redirecting messages to alternative e-mail addresses or
fax machines. Users can also reply to or originate and send e-mail messages anywhere in
the world. For voice mail messages, SkyTel Message Center provides a Caller ID function
that shows whether the caller stamped the message urgent or non-urgent.
No. 548, www.ctimag.com/freeinfo
Web-Based CTE Training Offered To STC Members
The Society of Telecommunications Consultants (STC) has announced that
Web-based Computer Telephony Engineer (CTE) training will be offered to STC members
through CyberState University. The CTE certification program will focus on
vendor-independent industry content, including information on data networking, voice
networking, and computer-telephony integration. In addition to the core courses, the
course will include CTE solutions courses on creating interactive voice response (IVR),
voice over IP (VoIP), and unified messaging applications.
No. 549, www.ctimag.com/freeinfo
Spectrum Corporation Announces New Ultra-Link II Software
Spectrum Corporation has announced its new Ultra-Link II Software, a
real-time data acquisition and alert system software. Ultra-Link II collects ACD data from
a switch/ACD and enables the information to be modified and transmitted instantly to
Spectrum wallboards, Data-Pop (screen pops), monitors, pagers, e-mail, and audio
communication devices. Using simple calculations, new data items can be created that are
shown on a spreadsheet, but also can be sent to the wallboards, Data-Pop, pagers, and so
on. These new data items are color coded to be easily distinguished from data acquired
from the switch/ACD.
No. 550, www.ctimag.com/freeinfo
Spectrum Showcases Unified Management Of Voice/Data Networks
Spectrum unveiled a comprehensive suite of telephony management solutions,
including modules for Ericsson, Lucent, Nortel, Siemens, and Cisco, addressing the need
for single-platform, end-to-end management of voice and data infrastructures. Currently
available are the Ericsson MD10 PBX Manager, the Nortel Meridian 1 PBX Manager, and Cisco
Routers Voice Management Support. Spectrum Telephony Management Solutions will be
available for the Siemens Hicom PBX and Lucent Definity ECS in the fourth quarter of 1999,
and in 2000 Spectrum will provide its Telephony Management Solutions for Alcatel 4000, NEC
2400, and Fujitsu 9600.
No. 551, www.ctimag.com/freeinfo
Spider Software Announces New SS7 Implementation
Spider Software has announced the release of SpiderSS7, a portable and
feature-filled implementation of Signaling System 7 (SS7). SpiderSS7 is a set of
pre-ported STREAMS drivers that coexist with Spider TCP as well as supporting traditional
STP/SSP/SCP applications. OEMs can use SpiderSS7 to implement an SS7-to-IP gateway for
public network to Internet telephony applications. SpiderSS7 provides faster
time-to-market, portability, and accessibility to APIs at all levels. It is pre-ported to
Solaris Unix and Wind River's VxWorks.
No. 552, www.ctimag.com/freeinfo
Sun Cuts Prices On CompactPCI Products
Sun announced that it has cut prices across its entire line of 64-bit
SPARCengine CompactPCI board products, including all versions of the SPARCengine 1500 and
1400 cPCI boards designed for central office use and powered by Ultra SPARC-IIi processor
technology.
No. 553, www.ctimag.com/freeinfo
TalkStar.com To Offer IP Telephony Service
TalkStar.com announced its plans to implement viable Internet-based
telecommunications, including the release of its first IP telephony service, TalkStar Free
Private Voicemail. The new service will debut in California, to be followed by national
and international availability. TalkStar's Free Private Voicemail Service will answer
subscribers' home phones and let them send, reply to, forward, save, delete, and broadcast
voice messages using any phone.
No. 554, www.ctimag.com/freeinfo
TEK DigiTel Adds "Remote Wake-Up" Feature to V-Server
iGate software
Tek DigiTel has announced a new Remote Wake-Up feature that enables dial-up
ISDN and analog modem users to receive VoIP calls even when disconnected from the
Internet. Using the new feature, the VoiceServer.net Internet telephony portal
automatically signals the remote V-Server gateway/router to "wake up" and
connect to the Internet to allow the voice call to be completed. The Remote Wake-Up
feature is now shipping in Release 2.30 of the V-Server iGate software, along with other
enhancements such as H.323 fast-call setup, full T.38 fax support, and expanded calling
options.
No. 555, www.ctimag.com/freeinfo
Teknor Intros CompactPCI SBC
Teknor announced the availability of the cPCI-MXS, its new single board
computer featuring a high-availability controller that provides three control signals for
each of the seven supported cPCI I/O slot (21 signals in all). These signals are used to
detect the insertion of hot swappable cPCI I/O boards, assert the board's status, and
control its startup. Enhancements include an Intel 69000 APG Graphics engine with 2 MB of
video memory integrated on-die, and two 10Base-T/100Base-TX Intel Ethernet interfaces
based on Intel's 82559 silicon. The cPCI-MXS PICMG-compliant board also integrates an
Ultra Fast/Wide SCSI 3 interface; on-board EIDE and hard disk/floppy mezzanine module;
PCI-to-PCI bridge; PMC mezzanine support; CompactFlash; and four serial, one
bi-directional parallel, and two USB ports. The EIDE disk interface supports up to four
hard disks.
No. 556, www.ctimag.com/freeinfo
Telrad Announces S-1000 Advanced Digital Phone System
Telrad announced the S-1000 digital telephone system, capable of handling
1,000 users - a significant increase from the 400 users accommodated by Telrad's previous
digital system. Among others, Telrad is targeting Digital 400 users who may have outgrown
their systems and need to expand and who would benefit not only from the S-1000's expanded
capacity, but also because most of the Digital 400 equipment can be reused in the Digital
1000 installation, saving the expense of installing a new switch. The Telrad system
features optional redundancy in the main processor, the same footprint as the earlier
Digital 400 cabinets, and a new power supply that eliminates the need for an external ring
generator if a large number of SLTs are being used.
No. 557, www.ctimag.com/freeinfo
Unimax Telemanagement Software Used In Lucent Message Servers
Lucent Technologies will include Unimax Systems' Mailbox Manager software
with all of Lucent's new Octel 200/300 and Octel 250/350 voice and fax message servers and
upgrades. Mailbox Manager is a Windows-based management tool providing voice mail
administration from a single user interface. Mailbox Manager enables system administrators
to manage, create, and maintain voice mailboxes, update corporate telephone directories,
and manage class of service and system distribution lists on one or multiple message
servers.
No. 558, www.ctimag.com/freeinfo
Witness Systems Ships Performance Analyzer
Witness Systems announced the availability of its Performance Analyzer
application, which enables contact center management teams to combine, assess, and explore
data from disparate sources throughout the enterprise, including workforce automation,
predictive dialer, human resources, quality monitoring, ACD, and CRM technologies.
Performance Analyzer eliminates manual data collection processes previously used and
facilitates the accurate assessment and exploration of the relationships between various
metrics. Performance Analyzer is a client/server application that supports a variety of
database products, including Microsoft SQL Server and Oracle. The application runs on
Windows NT 4.0.
No. 562, www.ctimag.com/freeinfo
Xantel Unveils Precision Call Distributor
Xantel has announced the Connex 80/20 precision call distributor (PCD), a
call processing software solution designed to precisely identify, route, and manage
high-value customer calls. The Connex 80/20 (named for the adage that 20 percent of
customers generate 80 percent of revenue) is a Windows NT-based software application that
features a rules-based routing engine that is typically integrated with a client database
to intelligently route calls once callers are positively identified through ANI, DNIS, or
an account number. The Connex 80/20 can manage high-value customers exclusively or serve
as a complete call center. The Connex 80/20 PCD is switch independent and integrates with
a customer's PBX without requiring that switches be upgraded with proprietary CTI
protocols.
No. 563, www.ctimag.com/freeinfo
Ziatech Releases CompactNet Source Code
Ziatech has announced the release of its multiprocessing source code drivers
for the Linux operating system. The CompactNet source code will be available free of
charge for download at www.compactnet.com. The CompactNet technology provides network
communication between multiple CPUs over a single CompactPCI backplane, allowing system
designers to integrate multiple CompactCPI boards using standard network protocols.
Ziatech is releasing its source code to foster the standard interoperability of CompactPCI
multi-computing solutions from different vendors.
No. 564, www.ctimag.com/freeinfo
Shoreline Enhances Unified VoIP System For Mid-Sized Enterprises
Shoreline Teleworks has expanded the capabilities of its Shoreline Communications System
to leverage the power of IP and deliver a unified voice communication system for mid-sized
enterprises, scaling the capacity of its solution to 360 ports, beginning at 12 ports.
Shoreline has also added new applications to the system, including AnyPhone, which gives
mobile workers the ability to use their own phone extensions throughout the enterprise;
TAPI 2.1 support, which enables customers to use third-party contact management software,
such as ACT! or Microsoft Outlook; and added support for T1 interfaces on the IPBX switch,
to enable the system to host a digital T1 trunk with up to 24 channels of voice service.
No. XXX, www.ctimag.com/freeinfo
Catapult Intros MGCP Testing Solutions
Catapult has expanded its support for VoIP with its new MGCP Protocol Module, which
provides encoders and decoders for both IETF MGCP.1 and PacketCable NCS. This enhancement
to Catapult's DCT-S Test System facilitates interoperability and functional testing for
manufacturers of IP-enhanced network devices for both PSTNs and the DOCSIS cable networks.
As result, customers do not need to purchase expensive capital equipment in order to test
and validate products. Powerful and versatile, a single Catapult test system can run SS7,
ISDN, QSIG, H.323, RTP, RTCP, and MGCP while accommodating multiple users. By providing a
comprehensive network test solution, the modular architecture of Catapult's test system
presents Catapult customers with a flexible and cost-effective tool.
No. XXX, www.ctimag.com/freeinfo
Voiceboard Announces Octal T1/E1 Boards
Voiceboard Communications announced the SuperSpan Octal T1/E1 telecommunications
controller board, designed to set new performance standards for scalability and density on
CompactPCI for voice/data applications. Built on Voiceboard's MediaPro II architecture, a
fully configured SuperSpan supports 256 primary rate network ports for VoIP, V.90 modem,
G3 fax, and call control applications. SuperSpan integrates up to 8 T1 or E1 primary rate
network interfaces, 3200 MIPs of DSP signal processing, H.110 switching, dual 10/100 baseT
Ethernet ports, and a PowerPC 740 coprocessor into a 6U sized cPCI board.
No. XXX, www.ctimag.com/freeinfo
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