
May 1999
Perhaps if you've made it through this issue, the last thing you want to think
about is receiving the next issue too soon. But technology keeps pushing forward, and
CTI� is at the forefront of two rapidly changing technologies: data networking and
telecommunications. Our next issue will feature several stories that look at how these two
networks interact and how service providers and next-gen carriers can make the most of
their convergence. Here is some of the material we have in store for you in June:
Speech Recognition - We have a couple feature articles looking at how
speech recognition is being brought over to IVR platforms. One feature will run in the
June issue, and the other feature will run as part of a new service brought to you by CTI�
magazine called Next Month Now. Next Month Now means that you will be able to get a
preview of an upcoming month's material - early! For example, our second article on speech
recognition will run in May on TMCnet.com (www.tmcnet.com).
This piece will provide you with one viewpoint on speech recognition - to whet your
appetite, so to speak - and then the print version of CTI� will provide a
separate, complementary piece.
Convergence - As circuit-switched networks converge with packet-based
networks, is becomes increasingly necessary to guarantee signaling compatibility and
portability of enhanced services. In the June issue, there will be a few articles
discussing ways to integrate and mediate between these networks as they join together.
TMC Labs - Sci-Fi of the 1950s predicted robotic secretaries; now, CTI
technologies are making "virtual assistants" come to life. Using telephone-based
speech and touchtone interfaces, expert road warriors and mainstream users alike can have
their e-mail read to them, receive pager and telephone notifications of messages, make
calls, schedule appointments, even get news and stock updates. In June, find out about 19
such products, as examined by TMC Labs. |