NeTruePhone is a stand alone Internet telephony gateway which
supports a standard T1 interface and analog single lines. It provides a gateway or bridge
between the public switched telephone network and a company’s Internet or intranet.
NeTruePhone doesn’t require special phones, software, or cards in each PC. Built-in
DSP compression and echo cancellation produces near toll quality voice with minimal
latency (<180 ms).
Real time, dynamic port assignment design allows for maximum
and efficient use of all available ports. A transaction log is created for each call that
keeps a record of where the call originates, the destination phone number dialed, the date
and time of the call, the duration, the subscriber account the call is charged to, and the
result of the call. The detail of the call report is critical for billing purposes. Global
network management automatically selects nodes for the most efficient routing of calls.
The NeTruePhone also features capability for multiple account setup with pre-built account
and PIN numbers in an ASCII file, ideal for setting up calling card accounts. Random or
manual PIN number generation are both supported. The gateway uses the Microsoft GSM 6.10
Speech Encoder, and supports MVIP multi-platform architecture, TCP/IP and UDP protocols,
and ITU H.323 standards.
Ziatech Corporation
1050 Southwood Drive
San Luis Obispo, CA 93401
Ph: 805-541-0488
Fx: 805-541-5088 Web site: www.ziatech.com E-mail: info@ziatech.com
A dual CompactPCI bus configuration gives the ZT 5520 the
ability to drive many CompactPCI peripheral boards without an expensive external bridge
board. It’s a 6U card that implements two independent CompactPCI bus segments:
(J1/J2) and (J4/J5). Each connector drives a full bus of up to seven adapter cards. The
440FX chip set from Intel is designed to maximize throughput on the PCI bus, and is
capable of burst mode transfers up to 110 MB per second.
Interrupt routing as well as configuration options are all
configurable through a BIOS setup screen. The BIOS automatically configures all PCI
devices in the system, including PCI to PCI bridges. The ZT 5520 supports stackable DRAM
modules for increased ruggedness and reduced space. Total RAM capacity is 128 MB using 16
MB DRAMS. EDO technology DRAMs are supported for maximum performance.
A connector and mounting mechanism provides CompactPCI
mezzanine expansion for additional onboard features. The mezzanine is logically connected
to the primary PCI bus of the ZT 5520 CPU board. The ZT 5520 comes with 2 MB of onboard
flash memory — up to 8 MB can be placed on the base board. Standard onboard
peripherals include: keyboard, counter/timer, two serial (16550) ports, Enhanced IDE
(EIDE) controller, floppy controller, and a Universal Serial Bus (USB) interface.
Telegra Corporation
783 The Alameda
San Jose, CA 95126 \
Ph: 408-970-9200
Fx: 408-970-9242 Web site: www.telegra.com E-mail: info@telegra.com
Telegra Corporation’s facsimile bulk call generator, the MaxTrace 14.4 Pro, is
based on the technology in Telegra’s FaxTrace 14.4 Pro series and provides a
comprehensive test system for multi-port fax networks, fax servers, and Internet fax
products. MaxTrace 14.4 Pro automatically originates and answers large numbers of fax
calls to provide worst-case load scenarios and evaluate the performance of a fax server or
network. MaxTrace can also answer the calls it originates and can passively monitor
traffic on systems handling real-world traffic.
The system is powered by a set of predefined fax call scripts in its Standard Test
Library. These normal, difficult, and abnormal calls reflect the behavior prevalent in
large-scale facsimile systems. The goal of MaxTrace testing is to ensure that, upon
successful test completion, the fax server or network will be able to communicate with the
largest population of facsimile cards, systems, and networks in the world. Performance
Reports automatically review analyses of thousands of calls to provide a statistical
overview, which simplifies the task of reviewing vast test results. MaxTrace performs
functionality testing, load testing and end-to-end network testing on a fax network or fax
server containing up to 24 ports or channels.
Periphonics Corporation
4000 Veterans Memorial Highway
Bohemia, NY 11716-1024
Ph: 516-468-9000
Fx: 516-981-2689 Web site: www.peri.com E-mail:info@peri.com
Release 5.2.1of Periphonics’ VPS/is system software for its VPS/is Interactive
Voice Response (IVR) system offers several enhancements:
Support for Simple Network Management Protocol (SNMP).
Support for multi-system prompts administration.
Credit card authorization capability.
Internet access.
SNMP provides a uniform method for managing a network of products from multiple
vendors. Periphonics has created an IVR MIB (Management Information Base) which will work
with any SNMP-compliant network management system. MIBs define the different data elements
that are needed to control and monitor a network device. Version 5.2.1 allows for the
synchronization of multimedia files across a network of VPS/is systems through Zero
Administration for Prompts (ZAP). From a single point of control, files stored on a VPS/is
can be automatically updated to match a master copy stored on a ZAP server.
Credit card authorization features are available through the new VPS/is Credit Card
Authorization (CCA) software. This enables the VPS/is equipment to perform automated
credit card transactions with clients via telephone. The CCA application functions may be
added on to existing systems with minimal recoding, or may be developed in conjunction
with new IVR applications. PeriWeb, Periphonics’ software environment for World
NACT Telecommunications, Inc.
191 West 5200 North
Provo, Utah 84604
Ph: 801-802-3000
Fx: 801-802-2000 Web site: www.nact.com
The STX (Specialty Telecommunications Exchange) is a powerful switching system solution
for 1+, 0+, prepaid calling cards, and international call back applications. The STX
currently supports in excess of 20 different languages for the use of voice prompts,
branding, and customer assistance throughout the call. This switch is scalable from 48 to
8,000 non-blocked ports, and has a small foot-print — a 2,000 port switch occupies a
width of 22.5 inches, a depth of 27.5 inches and a height of 78 inches. Functions of the
STX software include:
Real time validation of credit/calling cards.
Flexible call routing.
Multiple-language branding and voice messaging.
Fraud control such as long call cut-off, card limits, and automated number blocking.
Creation of logs and traffic engineering reports.
Authorization code and ANI management.
Card number and location "mapping."
Greetings by DNIS or DID number. Digital signal processing allows for complete user
control. DSP boards can be added to the configuration as hot standbys. The STX allows
users to change T1 boards without powering down the system. The STX can be purchased with
optional RAID (redundant array of independent disks) technology. RAID prevents data loss
if a drive fails.
eFusion, Inc.
15236 New Greenbrier Parkway
Beaverton, OR 97006
Ph: 503-207-6300
Fx: 503-207-6500 Web site: www.efusion.com E-mail: info@efusion.com
The eBridge IWR system supplies call centers with an Internet telephony platform to
connect customers directly to live agents, where they can simultaneously talk and share
visuals over a single analog phone line. eFusion addresses the lack of QoS standards over
public networks with its DirectQuality technology, which enables a voice and data
connection over the PSTN to the call center. Call center managers would have the option of
either a low-cost connection through the Internet with variable voice quality, or a
reliable and secure connection using eFusion’s DirectQuality service.
An adjunct open architecture system, the eBridge server integrates with any ACD and
supports existing IVR applications. The server also utilizes DSP technology to provide
expandability in increments of 24 (T1) or 30 (E1) ports that can expand to multiple server
systems with thousands of ports. Hardware features of the server include:
Two or four 200 MHz Pentium Pro processors per server unit.
G.723-compliant DSP vocoder boards.
128 MB memory, expandable to 1 GB.
Operation on Windows NT 4.0.
Connectivity support for H.323, T.120, SNMP, HTTP, ODBC, TCP/IP, and RTP.
Multimedia scripting through Visual Basic, Visual C++, and Java.
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