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February 1998
 

Is DSL On LSD? We May Drop Out Before We Tune In

BY ROBERT VAHID HASHEMIAN


If you want to alter your sense of reality, you needn’t resort to hallucinogens. You just have to enter the world of DSL, where you can embark on one of the more disorienting trips the industry has to offer. So many flavors to sample. (And so many acronyms.) Indeed, DSL generates so many tantalizing possibilities that you can’t help but feel confused. Unfortunately, this confusion serves to undermine DSL’s very real promise.

Just when I think I’m up-to-date on DSL (Digital Subscriber Line) technology, I hear about yet another DSL variant, and another round of claims about how this DSL is faster, cheaper, or simpler than its counterparts. Of course, I should welcome anything that would speed up my Internet connection, give me a dialtone simultaneously, and allow me to remotely connect to the office at a comfortable speed. However, I’m wary of DSL. I fear it will go the way of ISDN.

ISDN was supposed to solve our bandwidth problems. A good solution for its time (the 1970s), ISDN could have served us admirably, but we never got around to taking advantage of what it had to offer. As I pointed out in a previous column, ISDN never took off because of its erratic deployment. And now it appears ISDN won’t get another chance. At 128 Kbps, the standard ISDN connection just doesn’t impress today’s bandwidth-hungry consumers. They don’t see the need to suffer ISDN’s hassles, not when they can use analog modems that provide 56 Kbps. With continued improvement in modem technology, and with multilink technology, consumers should soon realize ISDN speeds from analog connections.

But let’s get back to DSL. Since it’s so much faster than ISDN, users may be willing to endure some confusion and complexity of the sort that discouraged users from working with ISDN.

DSL’S ROOTS
DSL originally referred to technology developed by Bellcore. Ten years ago, if you mentioned DSL modems, you’d actually be talking about BRI (Basic Rate ISDN) modems, which were able to transmit full-duplex data at 160 Kbps. Today, however, DSL is used interchangeably with xDSL, which refers to the newer DSL technologies, such as ADSL.

While no one talks a lot about traditional DSL any more, xDSL shares DSL’s original purpose: squeezing every bit of bandwidth from the copper line (specifically, the prevalent Unshielded Twisted-Pair, or UTP, wire). While getting more bandwidth out of copper is difficult, the alternative is even less attractive. Say we were to assume copper had, for all practical purposes, a data bandwidth ceiling. The only other way to realize higher speeds would be to replace copper, and to install in its place fiber or coaxial cables.

Such a migration would be costly and disruptive. The phone companies, faced with increasing bandwidth demand, would consider any solution that could eliminate the need for supplanting the omnipresent UTP. Fortunately, with the advent of DSPs (Digital Signal Processors) and intelligent compression algorithms, bandwidth barriers that seemed insurmountable only a few years ago are falling every day. The fact is that transmitting voice only requires about 4 KHz of bandwidth, a small fraction of the total 2.2 MHz a copper wire system can support. DSL uses this extra bandwidth to transmit data at speeds of up to about 9 Mbps.

DSL-INDUCED ECSTASY, THEN REALITY
I first encountered DSL a couple of years ago at a trade show. A few high tech companies were showcasing ADSL modems, claiming downstream speeds of 1.5 Mbps, as well as simultaneous support for inbound or outbound calls on the attached telephone set. When I saw these modems, I was ecstatic.

That was then. Today, I regard DSL more soberly. I realize that I have yet to experience a real functioning DSL connection in my home state. Moreover, I am dismayed at the confusion created by the multiple DSL technologies and implementations. All this confusion may ultimately stifle a great technology. There is no substitute for simplicity. You may have a wonderful technology, but unless you make it plain and simple to install, use, and maintain, it won’t find a home with end users. Oh yes, you also need to make it affordable. These basic requirements aren’t met by DSL. It is anything but simple. It is rife with multiple standards and complex implementation techniques. Also, prices are still high. DSL cannot gain market acceptance if the current problems remain unresolved.

Will DSL overcome the challenges of complexity and expense? I’d say DSL’s outlook is good on the pricing front. Competition and market demand will eventually lower prices. However, DSL remains complicated. To assess the prospects for simplifying DSL, we’ll have to look at a few key issues. These include signal degradation, flavor proliferation, modulation schemes, and CO (Central Office) equipment options.

SIGNAL DEGRADATION
DSL is sensitive to an intrinsic problem with copper — signal degradation. After a few thousand feet, a signal over copper wire becomes so weak that DSL cannot function properly. And length isn’t the only problem. Other line attributes can introduce signal disturbances that hamper DSL’s operation. These attributes include load coils (used to amplify signals), bridged taps (used to tap the line to serve other locations), and line gauge inconsistencies.

To sum up: Most DSL implementations require that no more than 18,000 feet separate the CP (Customer Premise) and the CO (Central Office) and that the UTP connection be straight and clear, free of load coils, bridged taps, and line gauge inconsistencies. By some accounts, 85% of CP locations served by telephone companies are within the 18,000 feet of the CO. That’s the good news. The bad news, however, is that many of these locations may still have lines unsuitable for DSL. The proportion of clean lines to dirty lines is unclear. Many potential users won’t find out whether they have a suitable line until after they install DSL equipment.

FLAVOR PROLIFERATION
By now you should know that DSL isn’t just DSL. It has turned into a hodgepodge of technologies and implementations collectively known as xDSL. (The “x” part of the xDSL label is variable, and serves to distinguish each kind of DSL implementation. Basically, any given DSL technology has a letter of the alphabet in place of the “x.” Hence, we have ADSL, HDSL, VDSL, and so on...)

What accounts for all these variants? Ask the creators of the xDSL technologies, and you will hear that the variants address market requirements. But ask the market, and you will discover that perplexity is the order of the day. It would appear that users are too innocent to realize how sophisticated they are. While the need for so many DSL variants may escape users, at least one market reality has a clear connection to DSL options. The reality is that most target applications for DSL are asymmetric, meaning that the user receives (downloads) much more data than he or she sends (uploads). For example, in a typical Web-surfing session, the surfer sends very little information, but downloads lots of information from Web pages to his or her browser.

Users who fit this profile will want to know the difference between symmetric and asymmetric DSL implementations. In the symmetric configuration, the upstream (CP to CO) and downstream (CO to CP) data speeds are identical. In the asymmetric case, the downstream speeds are usually much higher than upstream speeds.

Now that we’re clear on that point, let’s muddy the waters a bit and review the current DSL technologies. But please keep in mind that by the time you read this, a couple of new ones might have splashed onto the scene.

  • ADSL (Asymmetric Digital Subscriber Line) — Perhaps the most recognized type of DSL technology, ADSL is positioned to be the DSL protocol of choice between the CO and the CP. The implementation of ADSL would include an ADSL modem at the CP with a corresponding ADSL modem at the CO. The UTP copper line running between the CO and the CP will include three channels, a high-speed downstream channel, a medium-speed duplex channel, and a POTS (Plain Old Telephone Service) channel. Each modem will be fronted with a device called the POTS splitter, which is used to split off the POTS channel used to connect regular POTS telephone sets. The front splitting of the POTS channel guarantees continuous phone service should ADSL fail. ADSL operates at downstream speeds of 1.544 to 8.448 Mbps and upstream speeds of 16 to 640 Kbps with a maximum range of 18,000 feet over UTP.
  • RADSL (Rate Adaptive ADSL) — A variation of ADSL, RADSL can achieve downstream speeds of up to 7 Mbps and upstream speeds of 1 Mbps. An advantage of RADSL is that it can dynamically adapt to the condition of the line, maintaining a continuous connection.
  • HDSL (High data-rate Digital Subscriber Line) — HDSL is an alternative way of transmitting T1 (or E1) over two pairs of UTP without requiring special repeaters. HDSL is the most mature form of DSL and has been in use by Telcos and ISPs and in PBX environments for some time. HDSL is a symmetric protocol with an operating speed of 1.544 and maximum range of 12,000 feet over UTP. HDSL-2, the next generation of HDSL, promises lower power dissipation, simpler system implementation, and lower costs.
  • SDSL (Symmetric or Singleline Digital Subscriber Line) — A symmetric technology similar to HDSL, SDSL uses one pair of UTP for transmission, achieving a speed of 768 Kbps with a maximum range of 12,000 feet. Generally, two SDSL interfaces can be combined to achieve full T1 (or HDSL) speed.
  • VDSL (Very high data rate Digital Subscriber Line) — Formerly known as VADSL and BDSL, VDSL is an asymmetric technology that resembles ADSL but provides much faster speeds. Obtaining these speeds can be difficult, however. VDSL requires fiber medium beyond 4,500 feet. VDSL operates at downstream speeds of 13 to 52 Mbps and upstream speeds of 1.5 to 2.3 Mbps for ranges between 4,500 down to 1,000 feet over UTP.
  • IDSL (ISDN Digital Subscriber Line) — IDSL uses the same industrystandard line coding technique as ISDN and is compatible with existing ISDN access equipment. A symmetric technology, IDSL has an operating speed of 128 Kbps and maximum range of 18,000 feet over UTP.
  • CDSL (Consumer Digital Subscriber Line) — The newest entry into the DSL arena, CDSL is similar to ADSL, but it promises to eliminate the need for POTS splitters and significantly simplify DSL implementation. CDSL is proposed to have a downstream speed of 1 Mbps, an upstream speed of 128 Kbps, and an operating range of 18,000 feet over UTP.

MODULATION SCHEMES
As if the different implementations of DSL didn’t introduce enough complexity, there are at least two types of line coding or modulation systems that are used to implement many of the different DSL flavors (such as ADSL and VDSL). These line coding systems include CAP (Carrierless Amplitude/Phase modulation) and DMT (Discrete MultiTone). CAP uses the entire frequency spectrum as a single channel and separates upstream and downstream signals using special algorithms. DMT, on the other hand, divides the spectrum into multiple sub-channels, sending the data at an optimized rate over these subchannels. There are yet even more types of line codes, but CAP and DMT are the most recognized. The different line coding techniques cause incompatibility between the different DSL equipment on the market even if they handle the same type of DSL implementation.

CO EQUIPMENT OPTIONS
The CO itself has become a hotbed of debate among the equipment vendors. At issue is the best way to handle the many DSL connections that will be terminating at the CO and switching the data connection to the backbone network. One proposal is to deploy a device called the Digital Subscriber Line Access Multiplexer (DSLAM). This device is tasked with switching the aggregate data from DSL modems to the backbone, eliminating the need for switches and routers.

Another question is how the backbone should be upgraded to handle the extra traffic generated by DSL. There are different opinions as to what technology to use to allow for the higher capacity. The divided camps include those pushing for ATM, frame relay, and straight-through IP. We have yet to see who will prevail in the backboneswitching battle. If the past is any indication, it will take a long time for this dust to settle.

CONCLUSION
When it comes to xDSL, one thing is certain: uncertainty. Who can say which (if any) xDSL flavor will emerge as the favorite? Will CAP or DMT line coding become standard? And what about divergent CO and CP implementations? With all this uncertainty, I cannot see how we will realize the DSL dream anytime soon. Sure, there are test-markets in pockets here and there, but I have yet to see anything substantial to hang my hopes on.

Uncertainty inspires caution and inaction. Consider the plight of a small company trying to capitalize on a certain xDSL technology. Any such company would have to live with the risk that another (new and improved) xDSL flavor would enter the market, stealing attention from the older technology.

This fear also inhibits action on a larger scale. Look at how much the Telcos invested in ISDN, only to preside over confusion and weak market reception. You can bet that they will be extra-cautious this time around. We can only hope that through standardization and corporate cooperation some form of DSL will see the light of day. Otherwise, I suspect another technology will come along, and that we’ll go through this mess all over again. Finally, I would like to add that I have reserved the acronym YDSL for my own future use. You never know.


Not Waiting For DSL

While many aspects of CTI would be enhanced by DSL, innovation in the CTI industry is by no means contingent on DSL’s imminent success. To the contrary, improvements continue actively in fields such as Internet telephony, remote access, Web-enabled call centers, conferencing, and more. So, when extra bandwidth finally does arrive, via DSL or something else, CTI will be more than ready. Thus, you can’t afford to wait before you learn about what’s current in CTI. Indeed, CTI is already changing business as we know it with a plethora of new technologies. To acquaint yourself with these technologies, and the companies developing them, the place to be is CTI EXPO, which debuts in Baltimore, MD on May 19-22. For more information, check out www.ctiexpo.com







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