January 1999
Headlines
News
Bell Atlantic, Ascend Use ATM For Multimedia
Bell Atlantic has selected Ascend Communications, Inc., to supply multiservice ATM
products to combine data, voice, and video services over a single network for affordable,
innovative products and services. Ascend is the latest vendor chosen to provide key
elements of Bell Atlantic's long-distance network, which is expected to serve customers
across the company's home region, as well as national and global customers. The Ascend
equipment is designed to enable Bell Atlantic to easily interconnect with other carriers
to offer customers a seamless integration of local and long-distance data communications.
No. 500, www.ctimag.com/freeinfo
Tadiran Releases Upgraded Unified Messaging System
Tadiran Telecommunications, Inc., has announced the release of version 7.46 of the Coral
Message Center (CMC). Version 7.46 is designed to bring a strong list of features, as well
as the use of Dell and DEC PCs as the primary CMC platforms and a version of the CMC for
small businesses. The new version incorporates several new enhancements, including tighter
integration between the PBX and voice processor, expanded hospitality features, extended
capabilities for ViewMail, ViewCall Plus, and ViewFax users, and Y2K compliance, along
with increased port capacity and other advanced voice processing features.
No. 501, www.ctimag.com/freeinfo
POINT, Apropos Ally For Improved Rollouts
POINT Information Systems and Apropos Technology plan to integrate the TeamPOINT ERM suite
with the Apropos Version 4 call distribution and management system. In addition, they plan
to carry out joint marketing and demonstration work. The integrated products are expected
to allow companies to quickly implement advanced call center technology and incorporate it
into their mainstream customer interaction processes. Other expected benefits include
real-time customer validation, interactive screen generation and synchronization, outbound
dialing from the desktop, and a comprehensive suite of call center management tools.
No. 502, www.ctimag.com/freeinfo
VIP Calling, Cisco Plan Global Services
VIP Calling, Inc., announced it has selected Cisco Systems, Inc., to provide Internet
telephony solutions for The VIP Calling Network internationally. The scalable, end-to-end
Cisco solution is expected to enable The VIP Calling Network to further expand the volume
of minutes originating from both North America and VIP Calling's overseas partners. VIP
Calling plans to purchase over $10 million in Cisco gateways and switches. For Cisco, the
VIP Calling Network demonstrates the robust capabilities of its synergistic data and voice
technologies for the rapidly emerging ITSP market.
No. 503, www.ctimag.com/freeinfo
Unisys Announces ASR Engine Reseller Program
Unisys Corporation has announced a new program through which it plans to resell
industry-leading ASRs. The company plans to integrate and bundle its own Natural Language
technology with the ASRs and offer the complete package to IVR vendors and developers. The
company reports that the effort is in response to customer and developer demand for help
in choosing and integrating the most appropriate tools for deploying speech-based
applications. Philips Speech Processing is the program's first member.
No. 504, www.ctimag.com/freeinfo
Intecom, SOFTGEN To Offer Complete CTI
Intecom and SOFTGEN International have announced a partnership agreement designating
SOFTGEN as a preferred CTI developer for Intecom solutions. The agreement is designed to
enable collaborative product and application development, as well as to support
initiatives expected to give customers integrated telecommunications solutions, services,
and support. Intecom plans to provide a full suite of call center technology to Intecom
customers with the SOFTGEN software - designed to allow Intecom to deliver turnkey
applications for their customers and allow customers to substantially reduce
implementation time and costs.
No. 505, www.ctimag.com/freeinfo
Acuity, Ascend Join For Interactive Web Initiative
Acuity Corporation announced that Ascend Communications, Inc., has chosen Acuity's
WebCenter Enterprise as the foundation for Ascend On-Line Services (AOS). WebCenter
Enterprise is designed to enable direct interaction between customers and Ascend staff
over IP-based networks, in conjunction with advanced self-service options. WebCenter
Enterprise is also designed to be tightly integrated with third-party systems for Ascend
to leverage existing investments in technology, staff, and content, while transitioning to
a completely new, Web-centric service model. WebCenter Enterprise features such
capabilities as automated e-mail response, advanced queuing and routing for Web-based
service requests, and real-time interaction.
No. 506, www.ctimag.com/freeinfo
Active Voice Ships Customized Voice Processing
Active Voice Corporation has announced it is delivering new French, German, and Spanish
versions of its Replay and Replay Plus voice processing systems. Designed for small to
mid-sized businesses, Replay and Replay Plus are complete systems that are able to offer
integrated voice mail, automated attendant, audio text, and fax capabilities. With an
HTML-based interface, Replay and Replay Plus can be administered via the Internet or an
intranet from a standard Web browser.
No. 507, www.ctimag.com/freeinfo
CallManage Announces AltiGen Product Certification
CallManage, Inc., announced that CallManager has been certified by AltiGen Communications,
Inc., as AltiServ Ready. Integrating CallManager into the AltiServ system is expected to
enable companies to save up to 50 percent on their existing calling plans. CallManager,
designed to offer least-cost routing solutions to small and mid-sized companies, is
available as an add-on product with the AltiServ system, through authorized AltiGen
dealers, and is a member of AltiGen's AltiPartner developer program. AltiServe is designed
to offer small businesses extensive voice and e-mail benefits enjoyed by larger companies.
No. 508, www.ctimag.com/freeinfo
VIVE Intros Automated Dialer
VIVE Synergies, Inc., has introduced a full-featured automated dialer designed to satisfy
the most demanding functional feature requirement of the alternative carriers. Called
AutoLCR, the dialer includes such features as day- and time-sensitive least-cost routing;
accurate call answer detection through its ability to detect human voice; almost unlimited
call routing flexibility through a large number of carriers, using either call through or
call back; and the ability to capture a call data record and upload the record to VIVE's
AutoManage remote management system for the dialers.
No. 509, www.ctimag.com/freeinfo
3Com IWF Platform To Connect Directly To Internet
3Com Corporation has announced one of the first Interworking Function (IWF) platforms for
circuit-switched, wireless CDMA digital networks designed to provide an end-to-end data
capability to mobile users, including direct access to the Internet and corporate
intranets and connectivity to modem-based data/fax services on the PSTN. 3Com also
announced a Quick Net Connect feature for the CDMA IWF platform designed to enable mobile
users to completely bypass the PSTN and rapidly establish direct digital connections to
the public Internet, as well as to private intranet systems.
No. 510, www.ctimag.com/freeinfo
MCG, Dialogic To Provide CompactPCI Solutions
Motorola Computer Group (MCG) and Dialogic Corporation have announced partner agreements
aimed at providing new levels of telecommunications solutions utilizing the latest
CompactPCI technologies. MCG plans to provide CompactPCI platforms to Dialogic's global
network of telecommunications partners, who are expected to have access to the Dialogic
DM3 architecture and value-added services in a CompactPCI form factor. The robust,
carrier-grade MCG platform features include hot-swap capability, environmental
qualifications, and ease of maintenance.
No. 511, www.ctimag.com/freeinfo
Ameritec Intros VoIP-Enhanced Solutions
Ameritec has announced feature additions to its AM2 Niagara, AM2S Squirt, and Crescendo
Call Generators to add the ability to test voice over packet, including voice over IP,
applications. The addition of the test capability is possible through upgrading unit
software, scripts, and protocols. Ameritec's Call Generators have been enhanced to include
tools to confirm the ability of the packet data network to carry voice and are designed to
perform voice quality testing once a call has been answered.
No. 512, www.ctimag.com/freeinfo
Dialogic Upgrades Platforms For Scalability
Dialogic Corporation has announced plans to expand its DM3 IPLink family of
standards-based, Internet telephony platforms with a new four-port analog board and
single- and dual-span CompactPCI boards, designed to provide up to 60 ports in a single
slot. With the additions, Dialogic customers are expected to be able to scale from
four-port enterprise Internet telephony applications up to 840-port systems in a telco
environment. And, the new boards can offer enterprise and telco customers scalability,
lower system costs, integrated Internet fax, flexibility, and investment protection and
standards for Internet telephony solutions.
No. 513, www.ctimag.com/freeinfo
G.Lite Trial Results Announced
Intel Corporation, GTE, Fujitsu Network Communications, and Orckit Communications have
announced trial results of a new consumer version of ADSL confirming performance of G.Lite
technology. The ongoing trial uses Orckit's prototype version of G.Lite equipment for
high-speed broadband Internet access and is intended to gauge performance of G.Lite in a
consumer environment, where the customer will be using the same telephone line for both
voice and data services. Also reported is that, in some cases, an installed microfilter
needed to be placed on one or more phone devices to reduce interference during
simultaneous voice calls and Internet access.
No. 514, www.ctimag.com/freeinfo
Rhythms, Cisco To Deliver Next-Gen Network
Rhythms NetConnections and Cisco Systems, Inc., have announced a new co-development
relationship to rapidly and effectively deliver next-generation network performance for
remote workers. Rhythms plans to implement these enhancements over an end-to-end,
Cisco-powered, DSL-based nationwide network. Rhythms' Cisco-Powered Network implementation
is designed to deliver improved functionality and end-to-end security features throughout
Rhythms' IP and ATM core network architectures. The relationship extends Rhythms' use of
Cisco core technology to include Cisco's 675, 6100, 6400, 6510, BPX 8600, and 7000 series
carrier-grade routers, multiplexers, access concentrators, switches, and terminating
units, respectively, in Rhythms' fully managed end-user, DSL services.
No. 515, www.ctimag.com/freeinfo
InnoMediaLogic Intros Compression Card
InnoMediaLogic has introduced a high-capacity H.100 PCI card - the IML S006 TDM
Compression Card - expected to double or quadruple bandwidth capacity of a T1/E1 link at
less than $50 per voice channel. With the API, the CT developer can specify up to 128 TDM
voice channels among the 2048 TDM time slots of the standard H.100 TDM bus. The G.726
ADPCM compression algorithm (32 or 16 Kbps) can be applied dynamically on a per-channel
basis.
No. 516, www.ctimag.com/freeinfo
Parity Provides ATM Support For Product Line
Parity Software has announced support for ATM server solutions optimized for voice and
data. VOS support for the new ATM/25SC and ATM/155SC cards is designed to enable telcos,
call centers, international call back service providers, and service bureaus to deploy
systems limited only by the capacity of their ATM switches. The new Dialogic boards are
designed to allow developers to maximize investment in one unified network able to
transport voice, video, and data.
No. 517, www.ctimag.com/freeinfo
BT Integrates Web With Server
BT Business Systems is using Web-enabled access in conjunction with its Symposium Call
Centre Server to allow businesses to provide a 24-hour support and customer service
solution by combining Web and telephony technology. Integrating the server, developed by
Nortel and distributed by BT in the UK, with Web technology is designed to allow
businesses to call back customers making inquiries over the Internet. This capability is
designed to save customers time and money and enable e-mail responses to inquiries. Also,
Symposium can be integrated to offer voice and browser collaboration for help desk
situations.
No. 518, www.ctimag.com/freeinfo
NEC Extends Video Conferencing Line
NEC America, Inc., has announced the introduction of two new additions to the VideoWorks
video conferencing product line. The desktop VisuaLink 128/384 and VisuaLink 128/384
gateway codecs are designed for use with the ViewPoint VBX video server. The desktop
codecs are equipped with a camera, video capture card, software, and all connecting cables
to achieve full-featured, audio/video and data communications. In addition, the desktop
codecs are designed to help free up limited workstation resources by performing all the
hardware-intensive tasks of video compression within itself. The gateway codecs are
designed to employ the latest version of H.320 standards for connectivity between local
VBX networks and remote sites. The codecs function as a shared, public network to allow
everyone in an organization to access WAN video conferencing services without purchasing
individual systems.
No. 535, www.ctimag.com/freeinfo
Comdial Delivers Gateway
Comdial Corporation has announced that ctvoice is available for commercial delivery. The
turnkey, Internet telephony gateway is designed specifically for installation and use by
businesses with multiple locations. Evaluation units are installed with potential
customers who collectively offer opportunity for the sale of over 1,000 gateways.
Developed jointly by Comdial and subsidiary Array Telecom Corp., ctvoice can offer the
power of a full-featured, Internet telephony solution on a scale geared for small to
mid-sized offices linked over a WAN. ctvoice is designed to provide businesses
high-quality, real-time voice and fax communications over any IP network - both the public
Internet and private intranets. The integrated hardware/software solution can scale from
two to 60 ports.
No. 537, www.ctimag.com/freeinfo
3Com Offers Three-Tiered Internet Telephony System
3Com Corporation has announced a three-tiered, carrier-class, Internet telephony
architecture, designed as a modular, standards-based, turnkey system to support
phone-to-phone and PC-to-phone Internet telephony over packet-switched networks. This
latest advance in 3Com's VoIP initiative is based on a three-tiered architecture of
gateways, gatekeepers, and back-end servers, interconnected by open standards-based
protocols. The architecture features standard APIs at every level to allow carriers the
flexibility to customize the system for facilitated service differentiation and
integration of best-of-breed, back-to-back office applications. The development represents
another step toward a platform designed for multiple services, including voice, fax, and
video services.
No. 555, www.ctimag.com/freeinfo
Ericsson Launches Small Office Package
Ericsson has announced the launch of the Ericsson CG 1000 designed as a complete business
package, tailored for the growing small office market. The package includes a personal
wireless base station with software, plus a DECT GAP-compliant cordless handset. The CG
1000 was developed to represent the first product in a new category of wireless
communications management, designed to offer small office users an efficient way of
managing their businesses with the added benefit of reduced costs. The product can allow
users to get access to all data stored on the PC, just by using a cordless or mobile phone
and their voices. Some features include customized call answering and conference call
capabilities, as well as remote notification of voice mail, e-mail, or faxes with Lernout
& Hauspie ASR and text-to-speech engines; more features include a voice-activated/DTMF
Personal Assistant and LCR.
No. 531, www.ctimag.com/freeinfo
Sun Releases Java Spec For Platform
Sun Microsystems, Inc., has announced availability of the 1.0 specification of the Java
Speech API designed as a vendor-neutral and cross-platform interface, which extends the
Java platform to allow for speech recognition and speech synthesis in applets and
applications written in Java. Developed through an open standards process, with
contributions from leading platform, speech, and Java vendors, the Java Speech API can
allow developers to create applications for desktop productivity, application management,
speech-enabled interfaces for users with disabilities, Web page enhancement, dictation and
proofreading, and telephony call center applications. In addition, the API can be used
with the PersonalJava and EmbeddedJava platforms to enable speech application development
for portable and small computing devices.
No. 536, www.ctimag.com/freeinfo
Telogy Networks Unveils Software For Markets
Telogy Networks has introduced VFoIP software in two new market categories -
carrier-class/infrastructure and client (consumer) products - under its Golden Gateway
brand - available for immediate delivery. Communications and networking hardware
manufacturers in these segments can enable their products to send voice, real-time fax,
and data over IP and other network protocols by embedding Telogy's Golden Gateway software
into the DSPs and microprocessor units powering their products. Now, the Golden Gateway
client products can target consumer products such as cable and xDSL modems. At the
market's high end, carrier-class/infrastructure products can meet needs of telcos,
next-gen telcos, and large enterprises to enable large-scale hardware equipment such as
VoIP-based PBXs, remote access servers, central office switches, and LAN-based PBXs.
No. 532, www.ctimag.com/freeinfo
Perle Announces Upgraded Switch
Perle Systems has announced availability of Version 1.5 of the Perle 833AS Remote Access
Switch - designed to bring a new, optional, Dual T1/PRI Interface Feature Card to the
platform - for significantly increased capacity for larger enterprise populations,
allowing up to four T1/PRI interfaces to be installed on a single 833AS. Fully loaded, the
Perle 833AS is designed to support up to 92 concurrent dial-in users over ISDN, 90 over
56K, V.90 analog modems, or a mixture of both. Modem cards are available in 12 or 18 modem
densities for installation in the five available modem slots. The increased capacity can
allow enterprise customers to cost-effectively scale their Perle remote access solution as
their remote user populations grow.
No. 530, www.ctimag.com/freeinfo
Interstar Intros Improved Fax Server
Interstar Technologies, Inc., has announced Fax Messaging within the newly released
Lightning FAX 6.0. Fax Messaging is designed as an essential component for business
communications, serving as a critical bridge across all applications. The company has
developed rich features within Lightning FAX 6.0 to leverage existing network
infrastructure and design. Included in the version 6.0 release is the integration of
numerous new e-mail gateways to allow users to send and receive faxes from e-mail clients.
Incorporating its distributed resource-sharing manager (DRS) into Lightning Fax 6.0 is
designed to allow Interstar to offer support of 1,440 lines (60 T1 lines) per server.
Lightning Fax 6.0 is built on the Lightning Fax architecture and incorporates many of its
features, including SMS support, unified messaging support, DAO and ODBC directories
access, and an open API and feedback API.
No. 550, www.ctimag.com/freeinfo
Siemens Releases System For Voice/Data/Multimedia
Siemens Information and Communication Networks has announced the availability of the HiNet
RC 3000 real-time communications system - designed to converge data, voice, and multimedia
on an existing LAN network. The system is designed to leverage all the capabilities of a
standard telephone system, including call holding, forwarding, and transferring. With this
type of system, customers are expected to benefit from increased productivity their
workers experience through more efficient communication. The HiNet RC 3000 can allow
customers to utilize one networking infrastructure for data, voice, and video applications
over existing data networking infrastructures such as an Ethernet/Fast Ethernet. The
product also offers feature enhancement to readily available applications such as MS
NetMeeting. In addition, the HiNet RC 3000 features a Web-based, system management user
interface and consists of an open, Windows-based platform and add-on modules.
No. 521, www.ctimag.com/freeinfo
PictureTel Enhances Video Conferencing System
PictureTel Corporation has introduced SwiftSite II - one of the first second-generation,
compact video conferencing systems - designed with new features, functionality, and
flexibility to make the system easier for customers to install and operate. Some
enhancements include high-quality video performance through support of the H.263 standard
and PT716plus audio - designed to deliver 7 KHz of wideband audio while using as little as
16 Kbps of bandwidth to free up bandwidth for video and data collaboration. SwiftSite II
also includes dynamic speaker-locating technology developed by PictureTel to automatically
direct the camera to the person or people speaking during a conference. All versions of
SwiftSite II 740 and 760 can be upgraded with software downloads over ISDN or IP networks
and with direct uploads by PCMCIA cards.
No. 549, www.ctimag.com/freeinfo
Nortel Networks Unveils Voice/Data Platform
Nortel Networks has designed its new MultiService Connect to offer carriers one of the
first complete voice and data access integration platforms over a packet-based
infrastructure. MultiService Connect enables a service provider to efficiently bundle all
services - including local and long-distance telephony, as well as data communications -
over a single connection. With Nortel Networks' new technology, carriers' customers are
expected to be able to conduct multiple voice calls, fax transmissions, and data
communications links, as well as run advanced applications and access the Internet over a
single link. Bandwidth is dynamically allocated to IP and other bursty data while
maintaining full, toll-quality voice. MultiService Connect utilizes a combination of the
Passport 8780 Packet Voice Gateway and new Passport 4740 MultiService Access Platform to
provide an open, standards-based solution.
No. 546, www.ctimag.com/freeinfo
Mapletree Announces Universal Access Solution
Mapletree Networks, Inc., has announced its 1000 Series product designed as a
high-density, central site access solution and the first of Mapletree products based on
the company's Universal Access Architecture (UAA). The 1000 Series can integrate multiple
applications such as ISDN, modem, data, fax, and voice into a package that significantly
increases density over existing solutions to allow telcos, large enterprises, and service
providers to integrate more services into a single box. In addition, the 1000 Series
features a high physical density and small size (24 ports per card), low power
consumption, comprehensive real-time management, and FoIP, VoIP support. The UAA is
designed to treat each application as an independent software module, dynamically
downloadable to any port at any time, to allow for greater flexibility in deploying
applications and simple software downloads of new applications.
No. 542, www.ctimag.com/freeinfo
NexPath Ships Telephony Servers
NexPath Corporation has announced initial shipping of the NTS/RX rack mounted telephony
servers designed to support up to 51 trunks by 85 extensions. The systems include 30 ports
of voice mail access, dual hot-swap power supplies, and Web-enabled LAN connection as
standard features. In addition, the NTS/RX servers are sold as turnkey, ready-to-go
appliances with software preinstalled and configured for fast setup and low cost of
ownership. They use the same NexPath CBTI interface cards as previous models, so customers
can upgrade by migrating their CBTI cards to the larger system. Like the mini-tower NTS
comm servers, the NTS/RX systems include PBX functions, auto attendant, voice mail, ACD,
Web-enabled LAN interface, and desktop call control applications.
No. 554, www.ctimag.com/freeinfo
DATA RACE Offers Hand-Held Apps Modem
DATA RACE has announced availability of the Lamprey Low Power Modem designed for hand-held
computer applications. The Lamprey derives its power from the phone line to eliminate any
drain from the palmtop's battery in most situations. Samples of the modem are now
available, and the company is in discussion with potential OEM customers. The Lamprey is
the latest in a series of DATA RACE offerings designed to meet the market's demands for
increasingly smaller, lower-power, and more capable communications systems. "With the
Lamprey Low Power Modem, it is now possible to use palmtops for communication with no
significant diminution in battery life, [and] we believe that this has the potential to
accelerate the growth of the palmtop into the traditional notebook market," said Dr.
W.B. Barker, company president and CEO.
No. 522, www.ctimag.com/freeinfo
smallwonder softworks Releases Upgraded CIC
smallwonder softworks, inc., has announced the release of version 3.0 of XChange, a
PC-based, Web-enabled, client/server call center management system developed for mid-sized
to large call centers. Based on Windows NT, XChange is designed to offer intelligent
predictive dialing, powerful scripting, and data management. Other features include
inbound call processing, conference calling, digital voice recording, message playback,
industry-standard data formats, and complete list management. XChange connects to an
existing network, and its open architecture, industry-standard components, and
nonproprietary interfaces can offer users the independence and flexibility to control
their own systems.
No. 545, www.ctimag.com/freeinfo
Adtech System Intros Added Test Support
Adtech, Inc., has announced a new option to increase the ATM SVC signaling test capacity
of its AX/4000 Broadband Test System to 20,000 simultaneous calls per port or 160,000
calls per eight-port chassis. The SVC signaling feature is designed to enable AX/4000
Generator/Analyzer modules to perform signaling emulation and analysis, ATM QoS testing of
SVCs, and call loading tests on ATM switches and networks. Test engineers can use the
AX/4000 to set up, receive, monitor, and decode SVC calls. An automatic call loading
feature is designed to repeatedly connect and disconnect calls at a very rapid rate to
test the ability of ATM switches and networks to handle heavy amounts of calls. The
enhanced option is available for the new 155.52 Mbps AX/4000 Version II Generator and
Generator/Analyzer modules.
No. 540, www.ctimag.com/freeinfo
Telmax Unveils DSL System
Telmax Communications Corporation has introduced the Xpress3000 line-powered, DSL access
system designed as one of the first single-pair copper, DSL access systems to support
T1/E1 services requiring line power from the central office. The system can offer
high-speed transmission over a single copper pair - doubling the transmission capacity of
the existing copper plant - along with full duplex, T1 transport exceeding 15,500 feet
over 26 AWG. Xpress3000 line cards are housed in the XpressCentral220 NEBS-compatible, 220
mechanics chassis. Each hot-swappable line card is designed to derive its power
requirements from the single -48 VDC input. In addition, a PC running Windows 95 can be
connected to either the Xpress3000 COT or RT for configuration and management purposes.
No. 553, www.ctimag.com/freeinfo
Sea To Sea Ships Voice Mail Product
Sea To Sea Communications, Inc., has reported that its WavMail voice product is now
shipping in the United States. WavMail utilizes a browser-based interface and a Windows
platform to allow users to manage messages from the telephone and desktop PC. The release
is designed to enable users to hear their messages from the speaker of the desktop PC.
Also, Internet access can allow customers to affordably manage their messages without toll
charges. The mailbox-driven product is developed to allow almost any application - from
call queuing to audio text - to be accomplished. WavMail can be configured as part of a
network or as a standalone system, and - for an additional charge - shipped with a special
scripting-language development kit for programmers to develop almost any specialized
application such as IVR and automatic call distribution.
No. 551, www.ctimag.com/freeinfo
ADTRAN Expands Frame-Aware Products
ADTRAN, Inc., has introduced the TSU IQ+ and the IQ Probe, two new additions to the IQ
product family of frame-aware access products. The family now includes DSU/CSUs,
multiplexers, and monitoring probes for use on access links from 56 Kbps to 2.048 Mbps.
The TSU IQ+ is a T1 DSU with voice and data interfaces, able to provide IQ monitoring
support for mixed-mode frame relay services in a single package. The intelligent solution
is expected to be a cost-effective approach for customers requiring equipment supporting
voice and frame relay data over a single T1/FT1 circuit. The IQ Probe, a monitoring device
placed between a router and existing DSU/CSU, is designed to offer comprehensive frame
relay monitoring, independent of the physical connection to the network. Its in-line
capabilities can allow it to extend SLA validation to remote international locations.
No. 543, www.ctimag.com/freeinfo
ArelNet Offers VPN Support For Gateway
ArelNet Ltd. has announced a new VPN facility for its innovative i-Tone Voice/Fax IP
Gateway solution, designed to give corporate users the benefit of an independent network
without the cost implications of installing a dedicated infrastructure. The i-Tone VPN
option is designed to allow individual numbering, dialing, and routing mechanisms on a
shared network platform to provide significant cost savings without limitations on
facilities. An expected, major benefit of the i-Tone VPN facility is the added business
potential it can allow service providers, in terms of their ability to deliver value-added
services to corporate users. Each company is expected to be able to set up its own routing
and numbering plan, irrespective of other users' practices on the shared network.
ArelNet's i-Tone Voice/Fax IP Gateway solution is designed to combine real-time voice,
fax, and store-and-forward services, including PC-to-fax, e-mail-to-fax, fax broadcasting,
and Web fax interface - all on a single platform.
No. 547, www.ctimag.com/freeinfo
Digital Software Announces Scripting Availability
Digital Software International, Inc., has announced the general availability of Centergy
ScriptBook designed to allow call center management personnel - not MIS personnel - to
quickly create integrated scripts for use by their call center agents. With ScriptBook's
tools, a custom script can be developed for inbound, outbound, or blended call centers to
allow seamless integration with legacy databases and programs. The scripts are designed to
guide call center agents through the entire process, instantly supplying them the
information they need to serve customers. ScriptBook is able to deliver a customized
script for each product or service offered by the call center, allowing the agent to
specialize in many products.
No. 552, www.ctimag.com/freeinfo
Motorola Unveils Full Duplex Pager
Currently available, Motorola's PageWriter 2000 is designed to offer conveniences of
Internet access, e-mail, paging, and fax in one wireless unit. The two-way pager features
a QWERTY keyboard, designed to enable users to easily type and send complete e-mail,
pages, or faxes, or simply select customized replies to incoming messages. The PageWriter
2000 can be programmed to seamlessly download vital information on demand from the
Internet over the paging network. Based on Motorola's FLEX Platform Software for data
communications products, the pager can be customized and upgraded to fit each user's needs
and allows the pager to function as an address book, access data over the Internet, and
support third-party applications. The unit has 1 MB of flash memory, plus 256 KB of static
RAM - for 1.25 MB total memory.
No. 528, www.ctimag.com/freeinfo
Sony Outlines Video Conferencing Solutions
Sony Electronics has announced a presentation and video conferencing solution designed to
be cost-effective for both large and small group meeting environments in corporate
boardrooms. Starting at under $12,000, the bundled package can offer high-end presentation
capabilities and the latest in video conferencing equipment at a lower price than
purchasing individual products. The turnkey solution includes a KLW-7000 or KLW-9000 rear
projection display with 16:9 aspect ratio, a personal computer, Sony's TriniCom Digital
Meeting System for video and data collaboration, along with a video card, wireless
keyboard, and presentation stand. Users are expected to be able to conduct video
conferencing sessions and view presentations created on such software as Microsoft
PowerPoint, Word, and Excel. In addition, Sony has announced plans to enhance its TriniCom
family to better demonstrate systems capabilities over various networking protocols such
as frame relay and ISDN and to promote collaboration.
No. 539, www.ctimag.com/freeinfo
Hypercom Intros New Gateways, Module
Hypercom Network Systems is introducing four, pre-configured Internet telephony gateways
designed to let companies effectively prioritize voice and data traffic across their
branch network, with virtually no reconfiguration or upgrade to their existing router
networks. The new IP.tel 2022, 2023, 2044, and 2045 Gateways are designed to overcome both
the end-to-end delay inherent in multiservice IP networks and costs of removing and
replacing existing branch router hardware. The gateways connect to legacy branch office
PBX voice systems and router-based LANs, and are able to prioritize flow of voice and data
traffic onto the WAN. In addition, the company has announced the new IEN VoiceSwitch
module, which is designed to integrate as an interface to the circuit-switched network
into IEN gateways so that - should the IP voice network's performance falter - IEN
automatically can shift to a traditional network for seamless performance.
No. 520, www.ctimag.com/freeinfo
Teltronics Adds Voice Mail To Switching Line
Teltronics, Inc., has announced the availability of VisionVM and VisionWorks - a new
family of voice mail systems for the company's VisionLS and VisionMS telephone systems -
designed and priced to bring highly sophisticated voice mail capabilities to small and
medium-sized businesses. The VisionVM can serve as a state-of-the-art automated attendant
able to answer all incoming calls, a secondary attendant able to answer only specified
incoming lines, or an overflow attendant able to answer calls when an operator is busy. It
is designed to offer real-time displays, a report generator, and other advanced features.
In addition, the VisionWorks desktop unified messaging system is designed to offer
complete control over all aspects of voice mailbox management from a PC with a click of a
mouse. Optional VisionWorks' features include local area paging, AMIS-compliant
networking, and fax services.
No. 519, www.ctimag.com/freeinfo
Praxon Announces Full-Featured PBX
Praxon, Inc., has announced its 3-slot Praxon PDX Phone Data eXchange, an integrated
business communications solution designed to combine voice, data networking, messaging,
and Internet access into a single, easy-to-use, affordable platform for small to mid-sized
businesses. The Praxon PDX can accommodate up to 32 users and can be customized to meet
unique needs of the end user, through various modules designed for telephony, LAN, and
wide-area connectivity. The Praxon PDX is designed to seamlessly offer full business
communications capabilities, including voice mail, e-mail, automated attendant
functionality, peripheral sharing, document sharing, and secure Internet access. Praxon
expects to release an 8-slot model capable of supporting up to 112 users in early1999.
No. 523, www.ctimag.com/freeinfo
Octave Unveils Conferencing Platform
Octave Communications, Inc., has announced the OCI 1000, designed as one of the industry's
highest port capacity conferencing systems - the first in a series of collaborative
application solutions based on the company's CompactPCI platform. The system is designed
to offer service providers and enterprise users new port capacity and the telco-built
reliability and management flexibility required to support large-scale conferencing
services cost effectively - with a small footprint allowing significant space and cost
savings for customers. The OCI 1000 can support up to 1,344 ports and seamlessly integrate
unattended management and Web-based reservation systems, which provides the user
flexibility to organize a conference call on the fly. In addition, an agreement with
France Telecom will allow Octave to integrate the OCI 1000 audio conferencing platform
interface to support France Telecom's unattended/unscheduled audio conference service.
No. 544, www.ctimag.com/freeinfo
Teltone Solution Achieves Siemens Verification
Teltone Corporation has announced that its latest remote agent/teleworking product,
OfficeLink 2000, has successfully completed Siemens Ready testing to verify operation with
Siemens' Hicom 300 E version 6.4 and 9751 version 9005 communication servers. OfficeLink
2000 is designed to offer teleworkers the digital PBX/ACD features available in the
office. DNIS and ANI, transfer, conference, speed dial, visual message waiting, and
supervisor notification are available in an easy-to-use, Windows-based, configurable user
interface. By integrating the digital phone into the Windows desktop, OfficeLink 2000 is
designed to enable the PC to become the single focus of the teleworker's information
access and control.
No. 529, www.ctimag.com/freeinfo
HP Unveils Tool For Quicker CompactPCI Testing
Hewlett-Packard Company has introduced a tool engineered to test CompactPCI designs
without shutting down the host system. The HP E2940A CompactPCI exerciser and analyzer is
expected to help systems integrators work more efficiently and help industrial control
engineers bring up and debug CompactPCI cards more quickly than previously allowed with
other test setups. The tool is designed to trigger and capture all CompactPCI bus activity
up to 66 MHz and to support exerciser capabilities up to 50 MHz in 32- and 64-bit
environments. Hot-swap functionality enables the HP E2940A to be plugged directly into a
functioning system to analyze individual modules or cards. "Ready to go" test
software is included and designed to virtually eliminate test set-up time. The tool also
features a real-time protocol checker.
No. 527, www.ctimag.com/freeinfo
Ameritec Releases Test Management Tool
Ameritec has announced the availability of the newest version of its test management
tools. FeatureCall 3.5 is designed to allow users of Ameritec AM2 Niagara, AM2S Squirt,
and Crescendo Call Generators to develop large, automatic test environments. An included
TestCase tool is designed to offer the user tools to schedule tests to be run days, weeks,
and months in advance for up to 32 units with a mix of physical interfaces. Individual
test cases can be automatically downloaded from a computer's hard disk to any one, or all,
of the call generators on the basis of the TestCase instructions. In addition, TestCase
contains TrafGen, a traffic profiler equipped to enable the user to automatically change
the "call per hour" (profile) rate. The call rate can be increased or decreased
based on a call rate schedule contained in TrafGen.
No. 534, www.ctimag.com/freeinfo
Clary Offers Thin Rack Mounted UPS
Clary Corporation has introduced the DT (digital technology) Series of uninterruptible
power systems, designed to be one of the thinnest digital, true-online UPSs. The DT Series
- featuring a family of five UPSs with a 3 1/2"-tall, 19" rackmount chassis - is
the first all-digital UPS from Clary offered as a standard product and is the basis of
other UPS models. DT Series features include software selectable configuration, automatic
bypass, cold start with no present AC, outputs able to be controlled remotely or from the
front panel, and power factor correction near unity. Clary systems are designed to be
fully regenerative and use True Online Design, engineered to provide the ultimate in power
protection and reliability.
No. 541, www.ctimag.com/freeinfo
Ericsson Trials Access Node
Ericsson has begun a pilot project for its new access node, AXE Access 910, with a trial
for live traffic for the first time. The pilot project is expected to be followed by a
worldwide rollout of AXE Access 910. The product is designed to use modularity and open
standards to offer the operator maximum flexibility. The node can integrate narrowband
access such as POTS and ISDN and broadband access such as HDSL or ADSL - special features
operators can use to offer end users high-speed Internet access, telecommuting,
video-on-demand, multimedia, and other services. In addition, AXE Access 910 is designed
as a highly cost-effective option with a small footprint, minimal maintenance demands, and
low power consumption.
No. 548, www.ctimag.com/freeinfo
Motion Media Announces ISDN Videophone
Motion Media Technology has announced the arrival of the mm220 videophone to the U.S.
market. Targeting business users requiring high-quality video telephony, the mm220
standalone, ISDN videophone is designed to work as easily as a standard phone and
incorporate two-way data sharing to let users view and work with each other's PC documents
and files via Microsoft NetMeeting. The mm220 specifically targets executives planning to
use the videophone as a low-cost video conferencing facility. Compatible with the H.320
ISDN standard, the phone can make calls to most existing video conferencing systems around
the world - whether they are group or room-based systems, PC desktop systems, or other
makes of videophone. Lucent Technologies' Microelectronics Group's AVPIII chip, at the
mm220's core, is designed to support two-way, real-time video conferencing over both
analog and digital lines.
No. 526, www.ctimag.com/freeinfo
Digi Delivers Internet Telephony Gateway
Digi International has announced North American availability of the NetBlazer 8500 VoIP
gateway designed to offer high-quality voice and data over the Internet or IP networks.
The release is designed to compress and convert voice signals into IP data packets for
transmission over the Internet or intranets. Service providers such as ISPs can deploy the
NetBlazer 8500 to extend VoIP service offerings to their Internet access customers. The
NetBlazer 8500 is designed as an open, flexible, and complete solution for phone-to-phone
and computer-to-phone applications with a port density of 23-120 data and voice ports per
unit. The gateway can support dial-in from remote clients via ISDN, modem, and GSM, as
well as voice calls using conventional analog lines. In addition, the gateway can offer
excellent voice quality through its echo cancellation/voice compression techniques and DSP
technology; it may be cascaded up to 1,000 ports.
No. 533, www.ctimag.com/freeinfo
Teknor Releases CompactPCI SBC
Teknor Industrial Computers, Inc., has announced the release of the TEK-CPCI-1004,
designed as a low-cost, highly integrated, industrial CompactPCI SBC for OEMs and systems
integrators. The release's CPU is a Pentium processor and uses an ALI Aladin V chip set.
The TEK-CPCI-1004, geared for high-availability applications such as datacom and computer
telephony, is designed to support all Socket 7 and Super 7 Pentium processors at 133 and
166 MHz and the Pentium processor with MMX technology at 200 and 233 MHz. In compact
6U-4HP (single-slot) form factor, the new board is designed to integrate an Ultra
Fast/Wide SCSI 3 interface, two 10/100Based-TX Ethernet interfaces, and a PCI-to-PCI
bridge.
No. 525, www.ctimag.com/freeinfo
I-Bus Reveals New CPU Board
I-Bus has announced the introduction of Stingray - its second-generation, Pentium II
passive backplane CPU board - designed to offer up to 450 MHz with a 100 MHz external
clock and up to 333 MHz with a 66 MHz external clock. "Platforms for
telecommunications, voice recognition, high-speed image processing, and video conferencing
will benefit greatly from the speed of the Pentium II," said Curt Alexander, vice
president of engineering. Stingray is based on the standard for PCI in passive backplanes,
established by PICMG. In addition, Stingray can support DiskOnChip and up to 512 MB SDRAM,
and it contains its own internal Level II cache embedded in the Pentium II CPU module.
No. 524, www.ctimag.com/freeinfo
Zarak Offers Simulator For Modem Testing
The Abacus bulk call simulator by Zarak Systems Corporation is designed to simplify
testing of equipment connecting to facsimile and modem devices, including those using the
new V.90 specification for 56 Kbps communication. Abacus uses a plug-in SRG containing six
circuits - each designed to simulate a standard asynchronous serial circuit. Traffic is
created by using those circuits to control external modems, enabling engineers to test
modems or the ability of their equipment to handle fax or high-speed modem data. The
modular, expandable test system is designed to create telephone or switching telephone
traffic and can perform the functions of a call generator and call switch simultaneously
in the same system. As a test progresses, Abacus is able to provide numerical and
graphical statistics such as number of calls attempted and completed, errors encountered,
speed of the modem connection, and bit error rate of the calls. Abacus hardware is
controlled from a PC running Windows.
No. 538, www.ctimag.com/freeinfo |
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