Momentum Launches Operator Connect for Microsoft Teams

By Stefania Viscusi April 30, 2024

Global managed services provider Momentum (News - Alert) announced the launch of Momentum Operator Connect for Microsoft Teams.




The new service empowers businesses with seamless connectivity as they can manage PSTN calling within the Teams platform for improved customer experiences. This service leverages Microsoft (News - Alert)'s ecosystem while tapping into Momentum's communication expertise. In additon to optimizing their communication workflows and enhancing customer interactions, they can also adapt to dynamic business environments.

The key features of Operator Connect include quick and efficient customer support and service access. Operator Connect is designed to be scalable and flexible, catering to businesses of all sizes and adapting to evolving communication needs. Security is also prioritized with end-to-end encryption and compliance as well as industry-leading security standards that ensure data protection and regulatory compliance.

“We are thrilled to introduce Operator Connect, a game-changer in the world of business communication,” said Rick Garcia, EVP of Product and Modern Work at Momentum. “With this innovative service, we aim to empower businesses with the tools they need to thrive in today’s modern workplace.”

Momentum's dedicated support team provides 24/7 assistance, ensuring businesses experience uninterrupted communication with 99.99% reliability backed by Microsoft and Momentum. This commitment to reliability and support underscores the promise to deliver a seamless and efficient communication solution for businesses.

“With the launch of Operator Connect, Momentum is poised to seize a significant market opportunity. By leveraging the power of Microsoft Teams and our expertise in telecom solutions, we’re tapping into a growing demand for seamless, integrated communication platforms. This offering further solidifies Momentum as a leader in driving innovation and transforming the way organizations connect and collaborate, said Todd Zittrouer, CEO of Momentum.”




Edited by Greg Tavarez
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