Consumers are accustomed to higher connection speeds, and any tiny drop of speed they notice when loading a new page can cause them to get frustrated. With that expectation, it is important to provide customers with a connection that is as reliable as the one at home, especially in hotels and on cruise ships where guests stay overnight for multiple nights.
Traditionally, beaches and seeing the sights and port cities are thought of when one thinks of cruise ship vacations. Today, guests likely think the same way, except they bring their mobile devices onboard and expect to use them with no interruptions.
Carnival focuses on providing the best onboard experience for all guests – this includes the best-available Wi-Fi experience. To do that, Carnival is now in a new agreement with SpaceX's Starlink, known for its LEO satellite technology, to provide faster service, greater capacity, and more reliable Wi-Fi on a global scale.
Starlink joins a growing portfolio of communications service, satellite and other technology providers that make up Carnival's fleetwide connectivity ecosystem. Carnival's innovative, multi-provider connectivity framework is designed to route internet traffic to optimize network speeds across its fleet worldwide.
With Starlink added into the portfolio, Carnival guests can share photos and videos, stream movies and live sporting events and enjoy other content onboard with a reliable connection at faster speeds
"For many of our guests, it has become more and more important to maintain the type of connectivity at sea that they've become accustomed to at home, and of course to share the unforgettable experiences of their cruise with friends and family," said Josh Weinstein, CEO of Carnival Corp.
Fleet rollout of Starlink began in December 2022 with Carnival Cruise Line and AIDA Cruises ships. There are also plans to expand Starlink to Princess Cruises, Holland America Line, Seabourn, P&O Cruises in Australia, Costa Cruises, P&O Cruises in the U.K. and Cunard.
Edited by Alex Passett