Improving emergency communications and response is critical. Closing the gap between emergency calls and response time for first responders requires technological advancements. That’s exactly what HigherGround, a provider of applications for mission-critical communications, is working on.
HigherGround’s Live911 solution makes it possible for 9-1-1 emergency calls to be securely streamed to officers out in the field. With access to the emergency call as soon as it comes in, first responders gain a better understanding of situations as they arrive on the scene.
First introduced in 2020, police departments across the U.S. are deploying the technology to increase emergency response efficiency. Now the company has announced it secured a new patent from the U.S. Patent and Trademark Office to further develop the Live911 offering by capturing audio and corresponding location metadata of an emergency call and transmitting the signal to officers’ devices.
"We are pleased that the U.S. Patent Office has recognized the uniqueness of our Live911 technology and granted this patent. It underscores HigherGround's focus on innovation and our commitment to deliver mission-critical communications solutions that protect officers and the citizens they serve," said Terry Ryan, HigherGround President and CEO.
Officers will not only hear the call but also get the precise GPS map location of the caller.
"In an emergency response, minutes or even seconds matter. Live911 is proving to be a game changer in providing officers with more data to respond quicker, to improve situational awareness, and to save people's lives," said retired Chula Vista Police Captain Fritz Reber, an inventor named on the patent.
The new patent No.11,206,327 is titled, "Systems and Methods of Live Streaming Emergency Dispatch Data to First Responders.
Edited by Erik Linask