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Nectar Solutions Now Available on Genesys AppFoundryNectar DXP and CX Assurance seamlessly integrate with Genesys Cloud enhancing customer & agent engagement and streamlining operations. JERICHO, N.Y., May 8, 2024 /PRNewswire/ -- Nectar Services Corp. ("Nectar") today announced its Digital Experience Platform and CX Assurance tools are now available on the Genesys AppFoundry™, a marketplace of solutions offering a curated selection of applications and integrations that elevate customer and employee experiences, as a Premier Partner. "Entering the AppFoundry marketplace with Genesys presents an unparalleled opportunity. We're not just solving problems proactively and in real-time – we're enhancing customer and agent satisfaction, reducing churn, and offering a platform for partners to monetize their expertise." – Hes Yavari, VP Contact Center & CX Practice Nectar's solutions make it easy for Genesys® customers to:
Nectar's solutions are available for use with Genesys Cloud, an all-in-one composable solution that helps organizations offer frictionless and connected customer and employee experiences. As a modern, API first experience orchestration platform, Genesys Cloud enables organizations to coordinate every interaction and touchpoint through a full suite of omnichannel options, built-in employee experience, turnkey AI and end-to-end journey optimization. To learn more about the specific features and benefits of our solutions please visit our AppFoundry listings: Nectar Digital Experience Platform Nectar CX Assurance - Performance Nectar CX Assurance - Automated Functional/Regression Testing Nectar CX Assurance - Monitoring About Nectar Services Corp. Nectar is a global market leader in delivering actionable digital experience insights for the cloud collaboration and contact center markets. Nectar's software enables enterprises to collect, correlate and surface their most important customer, agent, and user experience data. This helps businesses to increase operational efficiency, reduce costs, optimize the customer and employee experience, and improve brand strength. Nectar's best-in-class solutions support many voice and video technology vendors, and currently supports millions of enterprise endpoints across thousands of organizations around the world — including many Fortune 500 customers across global banking, insurance, healthcare and professional services industries. View original content to download multimedia:https://www.prnewswire.com/news-releases/nectar-solutions-now-available-on-genesys-appfoundry-302139946.html SOURCE Nectar Services Corp. |