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Responsive Unveils AI-Powered Strategic Response Management Platform to Drive Faster Revenue GrowthResponsive, the leader in Strategic Response Management (SRM) software, today unveiled the industry's first SRM platform at the Forrester B2B Summit North America, taking place May 5-9, 2024 at the Austin Convention Center in Texas. The AI-powered Responsive Platform enables organizations to seamlessly collaborate and confidently respond to RFPs, bids, security questionnaires, sustainability assessments and other information requests so they can win more deals while mitigating business risk and improving the employee experience. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20240506090231/en/ 
The Responsive Platform, which centralizes an organization's most current, compelling, customer-facing information, is engineered around five core services and a Responsive AI layer that powers products built on top of them. (Graphic: Business Wire) Addressing the response challenge Today, companies are facing a rapidly growing influx of information requests that have expanded beyond traditional bids and security questionnaires to DEI policies, sustainability practices, ad hoc information requests and more. Most organizations aren't equipped to handle the increased volume and complexity due to content that is decentralized across multiple systems, often out-of-date, and in the heads of countless subject matter experts throughout the organization. The pressure on companies is evident with deals, revenue and retention at risk. Organizations embracing Strategic Response Management dramatically improve the ability of their teams to quickly and accurately respond to a wide array of information requests from customers, prospects, and partners. Introducing the Responsive Platform The Responsive Platform, which centralizes an organization's most current, compelling, customer-facing information, is engineered around five core services and a Responsive AI layer that powers products built on top of them: Core platform services:
AI has always been at the forefront of the Responsive Platform and continues to elevate the way in which Responsive helps customers drive greater efficiency, quality, personalization, and insights for every response. Today Responsive released Ask Responsive, available in Beta, to enable existing AI Assistant users to get fingertip access to trusted content, harnessing the power of AI-generated responses delivered through an interactive chat guide. "We have increased revenue and win rates without adding to the team because of the efficiency, trust, and collaboration we are driving with Responsive AI," said Andrew Mersman, Senior Director of Solution Consulting at Netsmart. "What used to take 5 minutes now takes 38 seconds, enabling us to win better and faster while responding to 63 percent more RFPs." "We are committed to continuously innovating the Responsive Platform to empower growth-oriented companies to meet - and exceed - their evolving business needs. Our deep engineering expertise in AI positions us well to deliver exceptional value to our customers as their Strategic Response Management partner of choice," said AJ Sunder, Chief Product and Information Officer at Responsive. Responsive announces new Seismic partnership Today Responsive also announced a new strategic partnership with Seismic, the global leader in enablement, which has integrated its technology with the Responsive Platform, allowing companies to manage key workflows that help drive revenue. To learn more about the partnership, visit the Seismic + Responsive integration page or register for a Seismic City Tour. "Today's deals are more competitive than ever before. Ensuring teams across the GTM organization have the most accurate, personalized content at their fingertips is critical to increasing their productivity and win rates. We're excited to partner with Responsive to create a more integrated technology stack for our customers," said Toby Carrington, Chief Business Officer, Seismic. "At a technology organization like Teradata where there is constant change, it's critical to be able to point people to a library of resources that is current and accurate. The Seismic integration with Responsive gives us the confidence that when we share customer-facing content, we're providing consistent messaging that reflects the latest and greatest that we have to offer to our current and future customers," said Joseph Ayala, Director, Proposal Development Center, Teradata. With nearly 2,000 customers and thousands of users who have managed more than $500B in opportunities through it, the Responsive Platform is quickly becoming the must-have go-to-market SaaS solution for growth-oriented companies where every response counts. Availability The Responsive Platform is available today. For more information on the platform and how it can benefit your company, please request a demo or contact our sales team. About Responsive Responsive (formerly RFPIO) is the global leader in Strategic Response Management software, transforming how organizations share and exchange critical information. The AI-powered Responsive Platform is purpose-built to manage responses at scale, empowering companies across the world to accelerate growth, mitigate risk and improve employee experiences. Nearly 2,000 customers have standardized on Responsive to respond to RFPs, RFIs, DDQs, ESGs, security questionnaires, ad hoc information requests and more. Responsive is headquartered in Portland, OR, with additional offices in Kansas City, MO and Coimbatore, India. Learn more at responsive.io.
View source version on businesswire.com: https://www.businesswire.com/news/home/20240506090231/en/ |
