TMCnet News
CallRevu Welcomes Merchant Centric to the Center of Excellence, Enhancing Automotive Retail Reputation Management and Customer InsightsBALTIMORE, May 02, 2024 (GLOBE NEWSWIRE) -- CallRevu, a pioneer in communication intelligence for the automotive retail industry, is excited to welcome Merchant Centric into its Center of Excellence. This partnership marks another stride in the realm of brand reputation management, leveraging Merchant Centric’s expertise to enhance the overall customer experience in automotive retail. Merchant Centric, known for its approach to managing and analyzing customer feedback across various platforms, aligns with CallRevu’s mission to revolutionize customer interactions through intelligent communication and comprehensive analytics. Transformative Collaboration for Enhanced Customer Engagement Ben Chodor, CEO of CallRevu, expressed his enthusiasm about the partnership, stating, “Welcoming Merchant Centric to our Center of Excellence marks not just an expansion of our network but a substantial enhancement of our capabilities. By eepening our understanding of what customers and prospects are saying, we are set to transform brand reputation management for dealerships. Together, we're empowering automotive dealers to elevate customer satisfaction and loyalty, crucial advantages in today's competitive market.” Immediate Benefits and Future Prospects
Looking ahead, CallRevu and Merchant Centric are dedicated to continuous innovation and the development of new strategies to further enhance customer reputation and engagement, driving dealership performance. About CallRevu Media Contact: About Merchant Centric For more information about this partnership and other inquiries, please visit www.callrevu.com. A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/29f62cc1-1839-4990-8512-02b37e2fb51a |