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Inbenta Unveils Customizable Digital InstructorDALLAS, March 26, 2024 /PRNewswire/ -- Inbenta, a complete customer experience platform powered by AI, today unveiled three enhancements to its award-winning Digital Instructor product (formerly Horizn Digital Demos). The enhancements are aimed at making Inbenta's interactive how-to tutorials more engaging and easier to share. Digital Instructors are interactive simulations of a digital product, service, or task, demonstrating features and guiding customers with step-by-step visual instructions. Digital Instructor can be used by any company that provides services or facilitates transactions online or through a mobile app. The tool lets companies create a library of helpful how-to content, providing direct support to customers and employees. Inbenta's Digital Instructor can be leveraged in a variety of use cases, including:
The three enhancements released today create an even more powerful tool for improving the digital customer experience and supporting employee training and onboarding. Enhancements include:
"These upgrades are an exciting new addition to our best-in-class Digital Instructor product," says Melissa Solis, CEO at Inbenta. "These step-by-step visual guides are a proven way to communicate your digital capabilities and accelerate digital adoption across the board. The addition of Voice, Autoplay and Download makes our Digital Instructor tool even more intuitive and effective." To learn more about Digital Instructor, click here. About Inbenta: Founded in 2005, Inbenta (www.inbenta.com) is a complete AI platform helping companies build a fully connected customer experience. Powered by Conversational AI and Generative AI capabilities, Inbenta helps businesses engage their customers with smarter, better interactions online. Inbenta's set of AI-enabled products – Chatbot, Knowledge, Search, Benti, and Digital Instructor – are designed to automate interactions, improve customer experience, and deliver proven ROI. Inbenta is headquartered in Dallas, TX and features regional offices in the U.S., U.K., Canada, Europe, Brazil, and Japan. Inbenta has over 1,000 global brands across industries, uses cases and markets using its platform. View original content to download multimedia:https://www.prnewswire.com/news-releases/inbenta-unveils-customizable-digital-instructor-302098537.html SOURCE Inbenta |