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Artera Expands Harmony Platform with Enhanced Referral Capabilities to Increase Conversions and Reduce In-System LeakageNew Features Align Automated Outreach with Staff Capacity to Maximize Conversions, Accelerate Patient Engagement with Conversation Templates and Demonstrate Revenue Contribution via Robust Analytics SANTA BARBARA, Calif., March 20, 2024 /PRNewswire/ -- Artera, the SaaS digital health leader in patient communications, has expanded its industry-leading Artera Harmony platform with Artera Referrals, new premium capabilities to help healthcare providers optimize their referral communications and increase patient outreach, engagement and loyalty. With as many as 50 percent1 of patient referrals to a physician never being completed and 61 percent2 of providers indicating it is a top priority to keep patients in-network, Artera Referrals delivers a timely solution for healthcare providers struggling with referral leakage and management. New features align automated outreach with staff capacity to maximize conversions and accelerate patient engagement. Artera Referrals enables healthcare providers to deliver timely patient communications with automated referral outreach and real-time responses (to receive, respond and self-schedule appointments), and automates pre-visit communications to make sure patients and staff are prepared for the appointment. Artera Referrals includes:
Artera Referrals, available now to existing and prospective customers, can be integrated and enabled with any EHR. Learn more about these new patient communication capabilities here. About Artera Artera is a SaaS digital health leader redefining patient communications. Artera is trusted by 700+ healthcare systems and federal agencies to facilitate approximately 2.2 billion messages annually, reaching 100+ million patients. The Artera platform integrates across a healthcare organization's tech stack, EHRs and third-party vendors to unify, simplify and orchestrate digital communications into the patient's preferred channel (texting, email, IVR, and webchat), in 109+ languages. The Artera impact: more efficient staff, more profitable organizations and a more harmonious patient experience. Founded in 2015, Artera is based in Santa Barbara, California and has been named a Deloitte Technology Fast 500 company (2021, 2022, 2023), and ranked on the Inc. 5000 list of fastest-growing private companies for four consecutive years. Artera is a two-time Best in KLAS winner in Patient Outreach. For more information, visit www.artera.io. 1 Transforming Clinical Practice Initiative, Closing-the-Loop, Access Date: 2/9/2024. View original content to download multimedia:https://www.prnewswire.com/news-releases/artera-expands-harmony-platform-with-enhanced-referral-capabilities-to-increase-conversions-and-reduce-in-system-leakage-302093653.html SOURCE Artera |