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VertexOne and KUBRA Partner to Modernize Billing, Payment and Customer Communications for UtilitiesVertexOne, a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, and KUBRA, a leading customer experience management solutions provider, are excited to announce their strategic partnership. This collaboration aims to modernize billing, payment, and customer communications solutions for utilities, offering a more convenient and intuitive user experience. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20240319086669/en/ This mutually beneficial collaboration enables VertexOne to seamlessly integrate KUBRA's sophisticated solutions, including on-demand payments, self-service platforms, bill composition and print services, time-sensitive notifications, and crucial outage reporting functions. In turn, VertexOne will join KUBRA's Partner Network, where KUBRA will support and advocate for select VertexOne solutions, thereby enhancing the efficiency and customer engagement of utility providers within the network. This collaboration marks the beginning of a new era in utility billing portal management, with VertexOne clients poised to benefit from KUBRA's integrated offering, ensuring swift onboarding, hightened efficiency, and cost savings while simultaneously elevating the customer experience. "VertexOne shares our unwavering commitment to delivering meaningful and insightful customer experiences," said Rick Watkin, President and CEO of KUBRA. "Our omni-channel solutions are designed to simplify bill management, provide fast and secure payments, and actionable interactions, enriching the overall customer experience for both VertexOne's customers and their clients alike." "This partnership represents a significant step forward in enhancing customer satisfaction," said VertexOne Chief Growth Officer, Ed Solar. "By integrating KUBRA's solutions and combining our resources and expertise, we aim to create a synergy that will benefit our customers, drive growth for both organizations, and elevate our service offerings seamlessly." For partnership inquiries, please contact KUBRA here.
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View source version on businesswire.com: https://www.businesswire.com/news/home/20240319086669/en/ |