TMCnet News
GoTo Launches Contact Center Pro, Bringing Effortless, Affordable, and Convenient CCaaS to Mid-Market and Enterprise-sized BusinessesGoTo, the company making IT management, support, and business communications easy, today introduced GoTo Contact Center Pro, a solution that expands its Contact Center as a Service (CCaaS) offerings to medium and large companies. This new offering gives growing businesses a modern, flexible, yet affordable platform which includes omnichannel capabilities, powerful integrations, and unparalleled agent interfaces and access to rich data and deep insights. Creating a positive customer experience is paramount to business success. In fact, 83% of customers cite good customer service as their most important criteria when making purchasing decisions. Yet many contact center solutions are often difficult to use and expensive. The launch of Contact Center Pro means businesses no longer need to sacrifice cutting-edge technology for convenience or cost. Whether a business has outgrown its current contact center product, is looking to switch to a cloud-based solution, or simply needs more robust data and analytics, GoTo Contact Center Pro offers everything businesses need:
To learn more about GoTo Contact Center pro, please visit: https://www.goto.com/connect/contact-center About GoTo GoTo makes IT and business communications easy, so its customers can do what matters most. Featuring flagship products GoTo Resolve, GoTo Connect, and LogMeIn Rescue, the GoTo portfolio helps securely support and connect businesses to what's most important: their teams and customers. For over 20 years the company has been dedicated to robust security, including zero trust authentication, and powers more than 1 billion remote support sessions and 1 million customers with easy-to-use, built-for-IT solutions that save businesses time and money. With $1 billion in annual revenue, the remote-centric company is headquartered in Boston, Massachusetts, with roughly 3,000 GoGetters across North America, South America, Europe, Asia, and Australia.
View source version on businesswire.com: https://www.businesswire.com/news/home/20240311476980/en/ |