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Speech Analytics Market Poised for Robust Growth: Detailed Insights by 2030, Driven by Adoption of Artificial Intelligence Across Industries?
[January 23, 2024]

Speech Analytics Market Poised for Robust Growth: Detailed Insights by 2030, Driven by Adoption of Artificial Intelligence Across Industries?

DUBLIN, Jan. 23, 2024 /PRNewswire/ -- The "Global Speech Analytics Market 2030 by Component, Business Function, Organization Size, Deployment Model, Application, End-user Industry & Region - Partner & Customer Ecosystem Competitive Index & Regional Footprints" report has been added to's offering.


The Speech Analytics Market is witnessing a remarkable growth trajectory, with projections of increasing from USD 2.9 Billion in 2023 to USD 3.4 Billion by 2030, at a Compound Annual Growth Rate (CAGR) of 16.8%.

Factors such as the expanding utilization of mobile financial applications as well as the increasing adoption in retail and e-commerce sectors are propelling the market forward. Meanwhile, advancements in artificial intelligence (AI) and natural language processing (NLP) technologies are set to provide a multitude of actionable insights and thus thrust the market into a new era of user experience and customer relationship management.

Key Players Lead Innovation Charge in Expanding Speech Analytics Market

Dominating the market are pioneering enterprises like NICE, Verint, and Avaya, along with technology giants such as Google and AWS. These key players are integral in driving innovation, as they continually enhance their offerings in speech analytics with advanced AI-backed tools. Amidst rising concerns about data privacy and security, these organizations strive to introduce more robust solutions to afeguard sensitive information and, in turn, instill confidence in their user base.

Artificial Intelligence Propels Speech Analytics Adoption Across Industries 

The speech analytics technology sector is experiencing a revolution due to AI and machine learning advancements, with solutions increasingly capable of providing real-time, valuable customer insights.

From finance to healthcare, businesses are leveraging speech analytics tools to refine customer service, detect early signs of customer dissatisfaction, and augment their market intelligence capabilities. Consequently, organizations are enjoying improved operational efficiencies and the fostering of a more loyal customer base.

North America and Asia-Pacific: Regions of Prominent Growth North America Leads the Pack in Speech Analytics Market Adoption

North America has solidified its position as the preeminent market player, given its surge in emotion analysis solutions and its burgeoning e-commerce sector. Emphasis on customer satisfaction and a rapid uptick in healthcare fraud analytics are additional factors contributing to this regional market's substantial share.

Asia Pacific Exhibits Rapid Growth in Speech Analytics Solutions

Concurrently, the Asia-Pacific region is sprinting ahead with the fastest CAGR, driven by technological innovations and considerable investment in AI and analytics. Government initiatives and a spike in the number of customer interaction centers are nurturing the growth of the Speech Analytics Market in this region.

Detailed Market Segmentation Unveiled for Strategic Analysis

  • By Component
  • By Business Function
  • By Organization Size
  • By Deployment Model
  • By Application
  • By End-use Industry
  • By Region

Companies Mentioned

  • NICE
  • Verint
  • Avaya
  • OpenText
  • Google
  • Vonage
  • Genesys
  • Calabrio
  • CallMiner
  • Almawave
  • AWS
  • Qualtrics
  • Talkdesk
  • Alvaria
  • Castel

For more information about this report visit

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SOURCE Research and Markets

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