TMCnet News
Vecima Supports Blue Ridge Communications' Video ExpansionVecima Networks Inc. (TSX: VCM) today announced that Blue Ridge Communications, one of the first broadband internet providers in the US, has engaged its Professional Services team to support the continued expansion of its video streaming experience. Blue Ridge tapped Vecima's Professional Services team for its Assisted Operations support which uses proprietary tools to remotely monitor Blue Ridge's IP video network for issues and maximize system up-time and operational efficiency. Vecima provided a dedicated Vecima customer success engineer to ensure seamless operations. "Our goal at Blue Ridge is to always provide the best viewing experience for our subscribers," said Mark Maisenheimer, Vice President of Operations at Blue Ridge. "As a trusted partner, Vecima's Professional Services team has the depth of experience and understands our network completely, so we rely on them to help us and act as part of our team, especially as we grow and expand." "Vecima's Professional Services team has more than 100 years of combined experience in deploying and managing video systems," said Brian Brown, Senior Vice President, Customer Operations and Professional Services. "Our depth of experience, tenacity for problem-solving, and unwavering commitment to customer success set us apart. Our Assisted Operations Program, and the technology that supports it, enables our field technicians o see issues before they impact the video stream, helping Blue Ridge enhance its video services while reducing costs." For more information about Vecima Professional Services, visit https://vecima.com/professional-services.
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