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HDI Announces Winners of the 2023 HDI AwardsHDI, the leading organization dedicated to elevating technical support and service management across the enterprise, today announces the winners of the HDI Awards, which recognize the individuals, teams, and organizations that have achieved and maintained the highest standards of excellence in technical support and service management. The winners were announced at SupportWorld Live, which is taking place April 30 - May 5 at the MGM Grand in Las Vegas, Nevada. The 2023 HDI Award winners: Individual Award Winners
Group Award Winners
The Industry Award winners were evaluated through a meticulous selection process. Submissions were judged by panels comprised of service and support industry experts, tasked with selecting the industry's top team, manager, analyst, desktop support technician, local HDI chapter officer, and more. "Each year we are amazed at the quality of the submissions we receive of individuals, teams and organizations dedicated to technical support and service management," said Tara Gibb, Senior Director of HDI. "Congratulations to the winners of the HDI Awards. Each winner showcases the best of the best of IT service and support." The complete list of HDI Awards finalists include: Individual Awards Best Service and Support Analyst
Best Service and Support Manager
Local Chapter Officer of the Year
Group Awards Best Customer Experience
Best Service and Support Culture
Best Service and Support Organization
Best Service Improvement Initiative
Best Use of Technology
To learn more about HDI's SupportWorld Live, click here. Stay up to date on Facebook, Twitter or LinkedIn. For sponsorship opportunities, contact Ayrien Machiran at [email protected]. About HDI For more than thirty years, HDI has partnered with thousands of professionals and their organizations to improve their performance by helping them to: drive change, harness knowledge, transform teams, make connections, and turn challenges into opportunities. HDI empowers the technical support and service management community to advance their strategy, operations and teams through optimized service delivery. From the employee to the enterprise, HDI transforms service and support through its comprehensive lineup of training and certification courses, industry-leading annual conferences, results-driven consulting services, community-based networking opportunities, and insightful research and informational resources. What does HDI stand for? HDI stands for smarter service resulting in better business outcomes. Learn more at https://www.thinkhdi.com. HDI is brought to you by Informa Tech. About Informa Tech Informa Tech is a market leading provider of integrated research, media, training and events to the global Technology community. We're an international business of more than 600 colleagues, operating in more than 20 markets. Our aim is to inspire the Technology community to design, build and run a better digital world through research, media, training and event brands that inform, educate and connect. Over 7,000 professionals subscribe to our research, with 225,000 delegates attending our events and over 18,000 students participating in our training programs each year, and nearly 4 million people visiting our digital communities each month. Learn more about Informa Tech.
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