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Citizen Services AI Global Market Report 2023: Major Players Include Accenture, Huawei Technologies, IBM, Intel and Microsoft
DUBLIN, April 18, 2023 /PRNewswire/ -- The "Citizen Services AI Global Market Report 2023" report has been added to ResearchAndMarkets.com's offering.
This report provides strategists, marketers and senior management with the critical information they need to assess the market.
The global citizen services AI market grew from $3.08 billion in 2022 to $4.65 billion in 2023 at a compound annual growth rate (CAGR) of 50.8%. The citizen services AI market is expected to grow to $21.76 billion in 2027 at a CAGR of 47.1%.
Major players in the citizen services ai market are Accenture, Huawei Technologies Co Ltd., Amazon Web Services Inc., IBM, Intel Corporation, Microsoft, NVIDIA Corporation, Pegasystems Inc., Servicenow, Oracle, Alibaba, Tencent, Baidu, ADDO AI, Tata Consultancy Services Limited, Hyland Software Inc., Cloudbeds, FUJITSU, Wipro Limited, Infosys Limited, Newgen Software Technologies Limited, Allerin Tech Pvt Ltd., AntWorks and Genesys and Alfresco Software Inc.,
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Citizen services AI refers to the use of artificial intelligence for citizen services. These include computer programs that simulate human conversations over chat to improve customer support. The citizen services AI is used to access justice, assist users in navigating healthcare systems, and democratize knowledge.
The main citizen services AI technologies include machine learning, natural language processing (NLP), image processing and face recognition. Machine learning is used to expand expert judgment to enormous data sets. The applications of citizen services AI include traffic and transportation management, healthcare, public safety, utilities and other applications.
Technological advancement is a key trend gaining popularity in the citizen services AI market. Major market players are focusing on creating innovative technologies and integrating mchine learning into their products for citizen services.
North America was the largest region in the citizen services AI market in 2022. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the citizen services AI report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.
The countries covered in the citizen services AI report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK and USA.
The increasing adoption of automation is expected to drive the growth of the citizen services AI market. Automation refers to technological applications where the amount of human input is reduced and covers a variety of applications, such as home automation, IT automation, and business process automation. Citizen services AI uses different automation resources that enable tasks that formerly required human intelligence, such as interpreting speech, text, or image content, searching for patterns and anomalies, to be handled by artificial intelligence.
According to a survey on Automating with Intelligence conducted by Deloitte, a UK-based professional services company, in 2021, intelligent automation adoption significantly increased by 15% in 2020 over the previous year, with 73% of respondents beginning their journeys. More organizations are turning to automation, artificial intelligence (AI), and machine learning as they continue to pivot and adapt in response to the pandemic. Therefore, the increased adoption of automation will drive the citizen services AI market.
The citizen services AI market consists of revenues earned by entities by providing citizen services AI technologies such as reactive machines, artificial narrow intelligence, artificial general intelligence, and artificial super intelligence. The market value includes the value of related goods sold by the service provider or included within the service offering.
Values in this market are 'factory gate' values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods. Only goods and services traded between entities or sold to end consumers are included.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
Key Topics Covered:
1. Executive Summary
2. Citizen Services AI Market Characteristics
3. Citizen Services AI Market Trends And Strategies
4. Citizen Services AI Market - Macro Economic Scenario
4.1. COVID-19 Impact On Citizen Services AI Market
4.2. Ukraine-Russia War Impact On Citizen Services AI Market
4.3. Impact Of High Inflation On Citizen Services AI Market
5. Citizen Services AI Market Size And Growth
5.1. Global Citizen Services AI Historic Market, 2017-2022, $ Billion
5.1.1. Drivers Of The Market
5.1.2. Restraints On The Market
5.2. Global Citizen Services AI Forecast Market, 2022-2027F, 2032F, $ Billion
5.2.1. Drivers Of The Market
5.2.2. Restraints On the Market
6. Citizen Services AI Market Segmentation
6.1. Global Citizen Services AI Market, Segmentation By Technology, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
- Machine Learning
- Natural Language Processing (NLP)
- Image Processing
- Face Recognition
6.2. Global Citizen Services AI Market, Segmentation By Application, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
- Traffic And Transportation Management
- Healthcare
- Public Safety
- Utilities
- Other Applications
7. Citizen Services AI Market Regional And Country Analysis
7.1. Global Citizen Services AI Market, Split By Region, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
7.2. Global Citizen Services AI Market, Split By Country, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
For more information about this report visit https://www.researchandmarkets.com/r/yliptu
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