ibex Receives Four 2023 CUSTOMER Magazine Product of the Year Awards
WASHINGTON, March 28, 2023 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, announced today that TMC, a global, integrated media company, has named four ibex solutions – Inspire, Virtual Floor Management System, Round, and Witness – 2023 CUSTOMER Product of the Year Award winners.
The 2023 CUSTOMER Product of the Year Award recognizes vendors that are advancing the call center, CRM and teleservices industries one solution at a time. The award highlights products which enable their clients to meet and exceed the expectations of their customers.
“ibex is delighted to receive this outstanding recognition for our industry-leading, purpose-built technology solutions from TMC’s CUSTOMER magazine,” said ibex CIO Jim Ferrato. “We continue to invest in cutting-edge technologies that enable us to deliver the best possible CX for our clients. From recruitment and training to data insights and reputation management, ibex is committed to developing the next-generation solutions that help the world’s top companies ensure amazing experiences for their customers at every interaction.”
“On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor ibex with a 2023 Product of the Year Award,” said Rich Tehrani, CEO, TMC. “ibex’s Inspire, Virtual Floor Management System, Round, and Witness solutions have proven deserving of this elite status and I look forward to continued innovation from ibex in 2024 and beyond.”
TMC’s CUSTOMER Magazine
For more information about TMC, visit www.tmcnet.com.
About ibex ?
ibex leverages its diverse global team of over 30,000 employees together with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience. To learn more, visit our website at ibex.co and connect with us on LinkedIn.
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A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/360201ff-370c-46dd-a639-549df45f8e7a
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