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Alida Optimizes TXM Platform to Strengthen Personal Connections Between Organizations and CustomersAlida, a leader in experience management, today delivered its Winter 2023 product release, bringing to market new technology innovations on its industry-leading Total Experience Management (TXM) platform. The enhancements strengthen personal connections between businesses and their customers through advanced personalization, reporting, and privacy capabilities. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20230207005299/en/ "Today, as businesses navigate through economic headwinds, it's imperative that they comprehend their customers' emotions behind purchase decisions, deciding whether to be part of a community, or in staying loyal to the brand," said Riaz Raihan, President of Products & Engineering, Alida. "With Alida's enhanced TXM platform, organizations can better understand how customers think and feel, build personal connections with them, and meet their evolving needs." The Winter 2023 product release provides Alida's customers with the ability to:
About Alida Alida believes in a world where customers are respected as the ultimate source of truth. Because knowing the whole truth about your customers-even the parts that are hard to hear-can help companies make better decisions that drive long-term customer loyalty and growth. That's why Alida created its Total Experience Management Platform; a comprehensive CX solution powered by a highly-engaged, verified, always-on community of your most engaged customers that fuels sustainable business impact. With Alida, innovative companies like HBOMax, Adobe, Lululemon, and LinkedIn can anticipate their customers' ever-evolving needs to make better decisions, build long-term relationships, and grow businesses that stand the test of time. Over 176 million people globally have used Alida's Total Experience platform to inform over 60,000 customer experiences initiatives. Join us on our mission to put truth into action at www.alida.com and @alidaTXM
View source version on businesswire.com: https://www.businesswire.com/news/home/20230207005299/en/ |