Theta Lake Report Uncovers Growing Lack of Compliance Visibility into Business Communications in the Hybrid Workplace
Theta Lake, a leader in modern collaboration compliance and security solutions, today released its fourth annual report examining organizations' use of collaboration and communication tools from a supervision and archiving standpoint. The 2022 Modern Communications Compliance and Security Report found that two-thirds (66%) of respondents believe employees in their companies are using unmonitored communications channels, posing heightened security and compliance risks to businesses.
"Modern collaboration tools have become the foundation of the hybrid work environment, making it all the more important for organizations to have complete visibility into the communication channels employees are using," said Stacey English, Director of Regulatory Intelligence at Theta Lake. "The findings are a wake-up call to the growing gap between the collaboration platforms employees prefer and the technology needed to remain in compliance. Our report provides a roadmap for businesses to meet the evolving communication needs and compliance mandates of the hybrid workforce."
Business communications continue to evolve, presenting complex challenges for those tasked with maintaining compliance, security and data privacy. The survey findings indicate a broad subset of communications channels are unmonitored, while usage continues to spike. 67% of respondents expect the usage of collaboration tools across popular platforms like Microsoft Teams, Zoom, Webex, Slack and RingCentral to increase. Simultaneously, employees show a growing preference for the feature-rich tools available through these platforms over legacy methods of communication, with 81% using chat and 63% using video as much or more than email to communicate. In line with last year's findings, the transfer of files via chat (52%) and the ability to share links in chat or on screen (41%) are still considered the riskiest features.
Increasing Regulatory Oversight Underscores Importance of Maintaining Compliance
Legacy Archiving Solutions Lack Support for Modern Communications Platforms
"Collaboration platforms have been integral to business operations over the last three years, and our research indicates that usage isn't slowing down," said Devin Redmond, CEO of Theta Lake. "As businesses chart a path forward, the focus should be on picking the right subset of the most advanced market-leading UC tools like Zoom, Slack, RingCentral, and Cisco Webex for compliance integration, and modernizing compliance with tools like Theta Lake that provide tightly integrated compliance and security coverage for the full feature set of those UC tools. By creating a positive path of least resistance for employees, businesses can increase productivity while compliantly communicating with customers and partners where and how they prefer."
To download the 2022 Modern Communications Compliance and Security Report, click here.
For more information on Theta Lake, visit: https://thetalake.com/
About the 2022 Modern Communications Compliance and Security Report
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