Customer-centric CloudOps: Treating Your Operations Platform as an Internal Product
Transposit, the company that delivers connected workflow for DevOps, today announced that the company's VP of Customer Success and Solutions Engineering Ryan Taylor will host a live webinar with guest speaker, Charles Betz, Forrester's lead DevOps analyst. Taking place on May 26, 2022, the webinar will explore the modern operations landscape, current challenges teams are facing and how a customer-centric CloudOps initiative can empower operations teams.
What: Digital services have reached criticality-uptime is more than a desire, it's a necessity. To scale, modernize and ensure uptime, cloud operations teams must take a customer-centric approach to reliability and resiliency, treating the operations platform as an internal product. This approach empowers teams to expand automation with humans in the loop, enhance collaboration between operations and development, drive continuous feedback and improvement, and enable self-service access to infrastructure.
The discussion between Taylor and Betz will explore how customer-centric CloudOps enhances service reliability and ensures security and compliance, while enabling product teams to deliver software and innovation faster.
Attendees will learn:
Guest speaker Charles Betz is a principal analyst at Forrester. As the lead analyst for DevOps and enterprise service management, his work is focused on continuous deployment and release automation, incident management, service portfolio management, service catalog, service desk, NOC, IT asset management and more. With deep practitioner skills as a data architect, Charles also specializes in the information architecture of the "business of IT" and can help mediate challenging, hard-to-resolve discussions around how to frame, build and benefit from application, service, product, asset and technology portfolios, and IT data warehouses. Prior to joining Forrester, Charles was chief architect for ATT's Signature Client Group, where he was responsible for technical strategy with Fortune 100 clients. He also held enterprise architect and application manager roles at Wells Fargo, Best Buy, Target and Accenture.
When: Thursday, May 26, 2022 at 9:00 am PST
Where: To view the live webinar, visit: https://bit.ly/3w9pz8e