TMCnet News
Pathlight Named 2021 CCW Excellence Awards Winner for Workforce Innovation of the YearSAN FRANCISCO, Dec. 16, 2021 /PRNewswire/ -- Pathlight, a SaaS platform that helps organizations enabling customer-facing teams to manage performance faster than ever before, today announced its groundbreaking Realtime Performance Management (RPM) has been recognized as the "Workforce Innovation of the Year" by the CCW Excellence Awards. "This award clearly signals that real-time performance data is imperative to the success of top-performing frontline employees," said Alex Kvamme, CEO, Pathlight. "It also shows our dedication to providing unprecedented visibility into agent and team performance to drive better coaching and communication across customer-facing teams. Pathlight makes performance management as easy as checking your weather app—that's why our customers love us." Pathlight's RPM platform consolidates performance data, coaching, and communication in one place, on mobile or desktop. It provides org-wide visibility into real-time performance, streamlined analytics, and AI-driven insights into the frequency and efficacy of critical communication and coaching. Benefits of the platform include:
Pathlight is a Realtime Performance Management (RPM) platform that allows large, customer-facing teams to move faster than ever before. By consolidating performance data, coaching, and communication in one place, the platform empowers data-driven management at every layer of the organizational chart. Based in San Francisco, CA, the company is backed by such investors as Kleiner Perkins, Quiet Capital, Jeremy Stoppelman CEO of Yelp and Dylan Smith co-founder and CFO of Box, among others. For more information please visit www.pathlight.com. CCW Description: Customer Management Practice Description:
View original content:https://www.prnewswire.com/news-releases/pathlight-named-2021-ccw-excellence-awards-winner-for-workforce-innovation-of-the-year-301446501.html SOURCE Pathlight |