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Tenfold Announces Tenfold NextGen CTI for Service Cloud Voice on Salesforce AppExchange, the World's Leading Enterprise Cloud MarketplaceAUSTIN, Texas, June 24, 2021 /PRNewswire/ -- Tenfold today announced it has launched Tenfold NextGen CTI for Service Cloud Voice on Salesforce AppExchange, empowering customers to leverage Tenfold's leading IPaaS (Integration-Platform-as-a-Service) to connect enterprise telephony including Avaya, Cisco, Genesys and more to Salesforce Service Cloud Voice. Service Cloud Voice brings together phone, digital channels and CRM data in one central view for agents. Customers can now connect their preferred phone solutions into Service Cloud Voice with Service Cloud Voice for Partner Telephony, creating a unified agent and digital channel experience to deliver faster, smarter and more personalized service. Integrated directly with Salesforce Service Cloud, Tenfold NextGen CTI for Service Cloud Voice is currently available on AppExchange at https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3000000CWH1xEAH Tenfold NextGen CTI for Service Cloud Voice Comments on the News
About Salesforce AppExchange Salesforce, AppExchange, Service Cloud and others are among the trademarks of salesforce.com, inc. About Tenfold Tenfold has over 800 deployments in more than 90 countries serving enterprises across many industries, including telecommunications, insurance, financial services, hospitality and healthcare. Backed by Andreessen-Horowitz and Salesforce Ventures, Tenfold is trusted to improve and analyze more than 1.5 Billion interactions every year. For more information, visit http://www.tenfold.com Media Contact: View original content:http://www.prnewswire.com/news-releases/tenfold-announces-tenfold-nextgen-cti-for-service-cloud-voice-on-salesforce-appexchange-the-worlds-leading-enterprise-cloud-marketplace-301319357.html SOURCE Tenfold |