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Vonage Makes Microsoft Teams Smarter and a Central Hub for CommunicationsHOLMDEL, N.J., April 22, 2021 /PRNewswire/ -- Vonage (Nasdaq: VG), a global leader in cloud communications helping businesses accelerate their digital transformation, announced new capabilities for its Vonage Business Communications (VBC) for Microsoft Teams integration, providing 50+ enterprise-grade calling features, SMS and MMS capabilities and more through direct routing, enabling businesses to provide their employees with the tools to connect and work from anywhere. "First launched in early 2020, Vonage Business Communications for Teams is powering collaboration capabilities for our customers by bringing everything together in a shared workspace for their employees - all from within the Microsoft Teams app," said Savinay Berry, EVP of Product and Engineering for Vonage. "With these enhancements to an already robust product offering, our customers now have access to more than 50 premium calling features, SMS and MMS and rich customer data through contact center and CRM integrations to allow employees to continue working the way they're accustomed to, and where they're most productive, without disruption - from anywhere." VBC for Teams is designed for global businesses that have adopted Microsoft Teams as their collaboration solution, enabling them to unify their communications within Teams. They will now have access to 50+ enterprise grade calling features, SMS, MMS and integrations with contact centers and CRM. By leveraging existing IT investments and through Vonage Direct Routing, businesses can seamlessly embed VBC into their Microsoft Teams application, retain existing numbers, keep existing phones and other devices and take total control of their communications solution with an integrated calling and collaboration experience. "ClearFreight has offices in countries across the globe, making it difficult to find a unified communications solution that has the capabilities to bring all our locations together. We recently made the shift to using Microsoft Teams and were looking for a provider with a strong integration within that application," said Enhanced calling capabilities SMS and MMS collaboration Integration options with contact centers and up to 10 leading CRMs "This integration from Vonage offers customers of Microsoft Teams an interesting option. They can keep the Microsoft native experience, yet leverage Vonage features, such as programmability, global services, and five nines reliability," said Dave Michels, Principal Analyst at TalkingPointz. "Vonage also brings to the table an extensive, global SMS and MMS network that can expand multi-channel interoperability, and a fully integrated CCaaS solution that's integrated to Dynamics and other CRMs." About Vonage Vonage, (Nasdaq:VG) a global cloud communications leader, helps businesses accelerate their digital transformation. Vonage's Communications Platform is fully programmable and allows for the integration of Video, Voice, Chat, Messaging and Verification into existing products, workflows and systems. Vonage's fully programmable unified communications and contact center applications are built from the Vonage platform and enable companies to transform how they communicate and operate from the office or anywhere, providing enormous flexibility and ensuring business continuity. Vonage Holdings Corp. is headquartered in New Jersey, with offices throughout the United States, Europe, Israel, and Asia. To follow Vonage on Twitter, please visit twitter.com/vonage. To become a fan on Facebook, go to facebook.com/vonage. To subscribe on YouTube, visit youtube.com/vonage. View original content to download multimedia:http://www.prnewswire.com/news-releases/vonage-makes-microsoft-teams-smarter-and-a-central-hub-for-communications-301274405.html SOURCE Vonage |