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Verizon Recalls 2.5 Million Ellipsis Jetpack Mobile Hotspots Imported by Franklin Wireless Due to Fire and Burn HazardsWASHINGTON, April 8, 2021 /PRNewswire/ -- https://www.cpsc.gov/Recalls/2021/Verizon-Recalls-2-5-Million-Ellipsis-Jetpack-Mobile-Hotspots-Imported-by-Franklin-Wireless-Due-to-Fire-and-Burn-Hazards Recall Summary Name of Product: Ellipsis Jetpack mobile hotspots Hazard: The lithium ion battery in the hotspots can overheat, posing fire and burn hazards. Remedy: Replace Consumers can reduce the risk of hazard by powering the unit off, unplugging it from its power source and store in a place away from children, on top a hard surface with adequate ventilation around the unit and away from combustibles until it can be properly returned to Verizon. If consumers must use the product for internet access, then they should take the following steps:
Verizon toll-free at 855-205-2627 from 8 a.m. to 10 p.m. ET or online at www.EllipsisJetpackRecall.expertinquiry.com or www.verizon.com and click on "Recalls" on the bottom of the page for more information. Recall Details Units: About 2.5 million Description: Incidents/Injuries: Verizon has received 15 reports of devices overheating, including six reports of fire damage to bedding or flooring and two reports of minor burn injuries. Sold At: Verizon stores nationwide, and other stores and to school districts nationwide and online at www.verizon.com from April 2017 through March 2021 for between $50 to $150. Importer: Franklin Wireless Corp., of San Diego, Calif. Distributor: Cellco Partnership, d/b/a Verizon Wireless, of Basking Ridge, New Jersey Manufactured in: Vietnam and Taiwan This recall was conducted voluntarily by the company under CPSC's Fast Track Recall process. Fast Track recalls are initiated by firms who commit to work with CPSC to quickly announce the recall and remedy to protect consumers. About the U.S. CPSC Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission. For lifesaving information: Release Number: 21-106 Note: Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. Consumers should check with recalling firms for further details. It is important to remember that CPSC and recalling firms urge consumers not to use recalled products. View original content to download multimedia:http://www.prnewswire.com/news-releases/verizon-recalls-2-5-million-ellipsis-jetpack-mobile-hotspots-imported-by-franklin-wireless-due-to-fire-and-burn-hazards-301265412.html SOURCE U.S. Consumer Product Safety Commission |