Verizon Response: Severe weather in the South
What you need to know:
ATLANTA, March 17, 2021 (GLOBE NEWSWIRE) -- The season’s first major severe weather outbreak is expected this week and with it comes a good reminder of what you can do to prepare. Verizon engineers and technicians are preparing the network for extreme weather and Verizon Response teams are constantly updating their plans for serving customers in the event of severe weather.
Verizon is ready:
Personal planning is key to ensuring you stay connected at home
In the event of an evacuation, bookmark your local emergency resources on your phone so you can research any special restrictions, limitations or instructions if you need emergency shelter, medical care or other support that may be impacted by COVID-19.
Our Verizon Response Team (VRT) stands ready 24/7/365 to serve our consumer and business customers. You can reach Verizon several ways if your services are affected by the storm.
Please note that Verizon retail stores may be closed or have reduced hours due to the storm. You can always find the most up to date hours and locations at: https://www.verizon.com/stores. In addition, we remain ready to serve you for anything you need on Verizon.com and on the My Verizon app. Our knowledgeable sales team is also available to assist via phone at 1-800-256-4646.
Small business customers can sign in to their My Business account or visit www.verizon.com/support/smallbusiness. Medium business and enterprise customers should contact their regular customer service centers or account teams, as needed. Enterprise customers can also access the Enterprise Center. The My Fios app can be used for additional support through cell phones and the Fios Mobile app can be used to watch TV programs including newscasts.
Verizon Communications Inc. (NYSE, Nasdaq: VZ) was formed on June 30, 2000 and is one of the world’s leading providers of technology, communications, information and entertainment products and services. Headquartered in New York City and with a presence around the world, Verizon generated revenues of $128.3 billion in 2020. The company offers data, video and voice services and solutions on its award-winning networks and platforms, delivering on customers’ demand for mobility, reliable network connectivity, security and control.
VERIZON’S ONLINE MEDIA CENTER: News releases, stories, media contacts and other resources are available at verizon.com/news. News releases are also available through an RSS feed. To subscribe, visit www.verizon.com/about/rss-feeds/.
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