TMCnet News
Comm100 Releases Enhanced WordPress Integration to Provide Free Omnichannel Customer Engagement Solutions for BusinessesComm100, a global provider of omnichannel customer engagement solutions that connect brands with their customers, today announced major updates to its WordPress plug-in. These updates make it easier for businesses using WordPress to connect quickly and easily with their customers through Comm100's digital customer engagement platform for free by enabling customer interactions via live chat, email, social media and mobile text messaging, in addition to supporting a self-serve knowledge base. WordPress powers 40% of all the websites on the Internet, according to W3Techs, and continues to be the market leader in driving online business success. For businesses that use their WordPress website to communicate and engage with their customers, having the right tools to offer seamless customer service capabilities is crucial. Comm100 provides easy-to-apply, effective digital engagement tools for free, allowing smaller businesses that don't have the resources to invest in scaling a customer service team to provide real-time, personalized communication from their website. Comm100's Free Live Chat WordPress plug-in offers users all the benefits of its award-winning platform in an easy-to-install format. With these updates, Comm100 has added a streamlined auto signup and login flow, increased compatibility with the latest WordPress release (version 5.6.2) and an improved user experience. Users will also benefit from:
"No matter the size of the business, adapting to the digital needs of consumers is necessary to remain competitive in a noisy online environment," said Jeff Epstein, VP of Marketing & Strategy at Comm100. "By providing users with an upgraded WordPress plug-in, we are further enabling businesses to meet their customers where they expect through an efficient and cost-effective solution." For more information or to download Comm100's Free Live Chat WordPress plug-in, visit the WordPress Plug-in site. ABOUT COMM100 Comm100 is an award-winning global provider of omnichannel customer engagement solutions powered by automation, AI and a friendly interface that's fast and easy for both visitors and agents to use. Organizations including HomeTrust Bank, Toronto Public Health, IBM (News - Alert) and Canadian Blood Services use Comm100 to connect with their customers on digital channels. For more information about Comm100, visit www.comm100.com
View source version on businesswire.com: https://www.businesswire.com/news/home/20210316005756/en/ |