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Syntellis Performance Solutions and HFMA FALCO Survey Reveals More than Half of Healthcare Finance Teams Experienced Negative Impacts on Operating Margins in 2020As hospital and health system revenues and volumes decreased over the past year, expenses have continued to rise, creating a challenging situation for healthcare finance teams. Today, in partnership with HFMA's Financial Analytics Leadership Council (FALCO), Syntellis Performance Solutions released new survey findings which reveal that, in response to these challenges, healthcare finance leaders plan to adjust their capital planning in the year ahead, and leverage new tools, data, and analytics to improve decision-making. "In a typical year for hospitals and health systems, declining revenue and volume would equate to decreased expenses - but we know that 2020 was not a typical year," said Steve Wasson, Executive Vice President and General Manager at Syntellis Performance Solutions. "We set out to understand how finance teams were managing this unprecedented time and found that healthcare finance leaders are looking to improve their capital planning and budgeting processes and use modern tools and solutions to manage the long-term impacts of COVID-19." Data from Syntellis' Axiom Comparative Analytics platform showed that, compared to 2019, 2020 hospital operating margins dropped 4.9 percent (excluding CARES Act funding) and discharges decreased 10 percent, contributing to a 14.4 percent increase to total expenses per adjusted discharge. To understand how finance teams managed these circumstances, Syntellis partnered with HFMA FALCO to survey finance leaders about their plans for the future. Five key themes emerged from the survey of 115 healthcare finance professionals:
Survey responses were collected in December 2020 as part of Syntellis' partnership with HFMA FALCO. On March 2, 2021, Steve Wasson, EVP and General Manager, Data and Intelligence Solutions at Syntellis will moderate a webinar featuring HFMA FALCO committee members from Essentia Health (Minnesota), Mercy Health (Missouri) and Northern Light Health (Maine). For more information and to register, visit this page. About HFMA's FALCO HFMA's FALCO, Financial Analytics Leadership Council, is a group of Financial Analytics executives that convenes to share information, best practices and create a network of peers within the healthcare community. If you are a financial executive that would be interested in learning more about HFMA's FALCO, please contact Chuck Alsdurf, Director, Professional Practice, HFMA, at [email protected]. About Syntellis Performance Solutions Syntellis Performance Solutions, previously Kaufman Hall Software, provides innovative enterprise performance management software, data and analytics solutions for healthcare organizations. Its solutions include enterprise planning, cost and decision support, and financial and clinical analytics tools to elevate organizational performance and transform vision into reality. With over 2,800 organizations and 450,000 users relying on its Axiom and Connected Analytics software, combined with No. 1 rankings from Black Book Research and an HFMA Peer Review designation for six consecutive years, Syntellis helps healthcare providers acquire insights, accelerate decisions and advance their business plans. For more information, please visit www.syntellis.com.
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