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Over 3.8 Billion Robocalls in November Mark Nearly 10% Monthly Decrease, Says YouMail Robocall IndexIRVINE, Calif., Dec. 3, 2020 /PRNewswire/ -- Americans received just over 3.8 billion robocalls in November, an increase of approximately 10% over October. In November, robocalls averaged 127.0 million calls/day or roughly 1,470 calls/second, down 7% from 137.2 million calls/day and 1,588 calls/second in October, and robocalls are now back to roughly September levels. There have been just over 42 billion robocalls so far in the first 11 months of the year, a pace that suggests a yearly total of around 46 billion robocalls, down from almost 58.5 billion robocalls last year, and even slightly below 2018's total of 47.8 billion robocalls. These latest monthly figures come from YouMail, a totally free robocall blocking app and call protection service for mobile phones. "The decline in November was a pleasant surprise, driven largely by political robocalls mostly stopping after the election, and the Thanksgiving holiday break," said YouMail CEO Alex Quilici. "However, there are still far too many scam calls bothering the American public." November Saw A Significant Decline In Scam Calls In November, there were just over 2.3 billion scam and telemarketing calls combined, accounting for roughly 60% of the month's total robocall volume. The good news is that scam calls were down 15% in November, though this is likely due to lower scam volume during the Thanksgiving holiday week.
Top Illegal Robocalls in November 2020 November was similar to October, with Health-Related Scams, Car Warranty Scams, and Government Imposter scams each reaching near or over 100 million illegal robocalls. Car Warranty Scams and Government Imposter Scams decreased in volume significantly, while Health-Related Scams increased in volume.
"Winners" in November 2020 The cities, area codes and states with the highest volumes of robocalls in November were similar to what we've seen over the past few months. Interestingly, even with the slowdown in robocalls, there were still four states with over 20 robocalls/person in the month: South Carolina (22.2), Alabama (21.8), Louisiana (20.4), and Tennessee (20.0).
These data are provided by YouMail, a free call protection app for mobile phones. YouMail recently won the American Business Awards' Gold Stevie Award for Technical Innovation of the Year, and the YouMail app was named the nation's best robocall-blocking solution in a competition organized by Geoffrey Fowler of the Washington Post. YouMail blocks unwanted robocallers by making sure the user's phone doesn't ring, and then plays an out-of-service message that leads them to think they dialed an invalid number. YouMail identifies problematic numbers and robocalls using a combination of its recently patented audio fingerprinting technology, call patterns, and consumer feedback. YouMail provides the YouMail Robocall Index to estimate robocall volume across the country and for specific area codes every month. This estimate is formed by extrapolating from the behavior of the billions of calls YouMail has handled for its users, and these statistics are regularly cited by the FCC as a definitive source for national data trends. For a full ranking of cities, states and area codes, as well as details on the behavior of robocallers in each area code, please see http://robocallindex.com. To listen to actual voice messages left by robocallers, please visit the YouMail Directory. To join the YouMail Robocall Index mailing list, please write to [email protected]. About YouMail, Inc. YouMail, Inc. provides security-first, cloud-based communication services for mobile phones. Our free app-based service uses sophisticated, patented technology to block robocalls and phishing messages, protecting users from spam, identify theft, stalkers, and corporate fraud. Our premium call management services provide virtual receptionist and virtual number services, and they are designed for people who use their mobile phone for business. These services help them unify virtual numbers with their cell number, handle high volumes of mobile calls, and provide personalized answering experiences for their callers. YouMail's communications platform handles over a billion calls per year for over 10 million users, and our users range from everyday consumers to sole proprietors to the CEOs of the largest companies in America. The YouMail Robocall Index™, since its launch in in September 2015, has emerged as the nation's definitive source on robocalling data for telecom carriers, smartphone and app companies, and public policymakers. YouMail, Inc. is privately funded and based in Irvine, California. Contact: Rohan Notaney for YouMail
SOURCE YouMail Inc. 
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