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World's Largest Analysis of Microsoft Yammer Finds Record Activity During COVID-19 Work From Home Period - SWOOP AnalyticsSWOOP Analytics has released the world's largest-ever analysis of Microsoft Yammer networks and found record levels of activity during the COVID-19-enforced transition period to working from home, as employees looked to connect online. As employees settled into working from home, levels of responsiveness and engagement between staff increased after April, suggesting stronger work relationships had been formed during the initial work from home period. Perhaps surprisingly, SWOOP's research found staff sentiment overall was far more positive than negative during the first six months of the global pandemic. In the early days of working from home, the sentiment was at its highest positive levels. Using real-tme data, SWOOP analyzed 116 organizations in its 2020 global Yammer (News - Alert) Benchmarking, almost 9,000 Yammer Communities with more than 2.6 million employees and 17 million+ interactions, across the breadth of industry sectors. Unlike traditional benchmarking, which typically relies on surveying opinions, SWOOP captures actual online interactions from all staff who use Yammer, Microsoft's (News - Alert) enterprise social network platform. Other key findings from the report include:
SWOOP reveals the world's most collaborative organizations in the full report and showcases some of the most productive Yammer Communities. "Our data shows that when the world went into lockdown, Yammer was the place staff went to engage with their leaders," said SWOOP Analytics CEO Cai Kjaer. "We expect Yammer will play an equally critical role as organizations look to innovate their way into the post-COVID-19 world." In the full report, SWOOP provides guidelines and measurements to improve and compare Yammer network performance. Download the report at: https://www.swoopanalytics.com/yammer-benchmarking
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