Salesforce Announces Work.com for Vaccines
SAN FRANCISCO, Sept 30, 2020 /PRNewswire/ -- The world is preparing to deliver one of the largest mass vaccination campaigns in human history, but managing the process of safely distributing effective COVID-19 vaccines to potentially billions of people will be extremely challenging. That's why Salesforce [NYSE: CRM], the global leader in CRM, today announced Work.com for Vaccines.
Building on Salesforce Work.com, which is already deployed by cities, states and companies around the world to help make their workplaces and communities safe, Work.com for Vaccines will help governments and healthcare organizations more safely and efficiently manage vaccine programs at scale. With Work.com for Vaccines, customers will be able to design, build, integrate and manage their vaccine programs end-to-end, with a platform that is trusted, flexible and can be deployed quickly.
There will be many challenges to manage complex vaccine administration from start to finish. Demand for vaccines will likely be greater than initial supply, delivery and logistics issues could lead to supply chain interruptions and health agencies will need to quickly determine eligibility prioritization. Once the vaccine is ready to be administered, a mass outreach, coordination and scheduling campaign will be needed. Organizations will also need a process to monitor people's outcomes and experiences after receiving the vaccine, which will be critical for helping health agencies and organizations to assess the potential safety and efficacy of their vaccine program.
"Technology is going to play a critical role in helping governments and healthcare organizations distribute what promises to be billions of doses of vaccines around the world," said Bret Taylor, President and COO of Salesforce. "We're proud to play our part with Work.com for Vaccines, giving organizations the technology they need to safely and efficiently deploy their vaccine programs at scale, powered by Salesforce's trusted Customer 360 platform."
A Unified Platform to Help Manage Vaccine Programs at Scale
As the worldmoves closer to COVID-19 vaccine availability, governments and healthcare organizations will require a flexible technology platform across vaccine inventory management and administration, appointment scheduling, notifications, outcome monitoring, and more.
Organizations around the world already use Work.com for manual contact tracing, emergency response management and other solutions designed to help them work safely. Work.com now will help customers build and scale the following vaccine administration management capabilities to address the next phase of this global pandemic:
Work.com Helps Businesses and Organizations Work Safely
Work.com for Vaccines is the latest way in which Work.com can help organizations, workplaces and schools around the world build trust and safety with customers. Work.com is a suite of solutions and resources to help businesses and leaders support the health and wellbeing of their employees, customers and their communities with technology for employee wellness, shift management, manual contact tracing and more. Work.com brings together the full power of Salesforce Customer 360, health experts, business leaders and the Salesforce partner ecosystem to manage relationships with both customers and employees to meet the new expectations of today and be better prepared for the future.
Pricing and Availability
Salesforce, the global CRM leader, empowers companies of every size and industry to digitally transform and create a 360° view of their customers. For more information about Salesforce (NYSE: CRM), visit: www.salesforce.com.
Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase Salesforce applications should make their purchase decisions based upon features that are currently available. Salesforce has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM." For more information please visit https://www.salesforce.com, or call 1-800-NO-SOFTWARE.
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