Qualtrics Announces Partnership with Safe & Reliable Healthcare to Accelerate Healthcare Experience Transformation
SALT LAKE CITY and SEATTLE and EVERGREEN, Colo., Sept. 14, 2020 /PRNewswire/ -- Qualtrics, the creator of the experience management (XM) category, today announced a partnership with Safe & Reliable Healthcare (S&R), a leading provider of patient safety and high reliability technologies and services to more than 700 healthcare organizations. Leveraging the Qualtrics XM Platform™, S&R will provide healthcare systems with a holistic view of the impact that their culture and experience has on patient safety and other operational outcomes. Together, S&R and Qualtrics will provide actionable strategies for health systems to improve overall employee and provider engagement and ultimately, patient care.
S&R is a recognized pioneer in the field of healthcare improvement, having assessed culture and burnout across the largest health systems and led transformation efforts for systems such as Mayo Clinic, Kaiser Permanente, and AdventHealth. With more than 150 years of collective experience in designing, leading, and supporting related improvement efforts, S&R has demonstrated an inextricable link between patient safety and experience with organizational culture.
"Qualtrics' leadership in experience management brings a best-in-class technology platform that can manage multiple complex hierarchies and capture both employee and patient experience, as well as operational data, all in one place," said Allan Frankel, MD, CEO of Safe & Reliable Healthcare. "This will allow us to more seamlessly deliver integrated action plans to our healthcare clients so they can truly drive lasting transformation."
The Safe & Reliable and Qualtrics partnership will benefit healthcare systems by:
Qualtrics was recently named a leader in Forrester's report - The Forrester New Wave™: EX Management Platforms for Large Enterprises, Q1 2020. Qualtrics is the only Leader who received a Differentiated rating in seven of ten criteria.
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