Quantum Metric Experience Alerts Provides Proactive UX Observability Across Web and Native Applications
COLORADO SPRINGS, Colo., July 30, 2020 /PRNewswire/ -- Quantum Metric, a SaaS platform that helps organizations build better digital products faster, today announced Experience Alerts, a new feature that enables engineering, product, and analytics teams to gain proactive visibility into the customer perspective. Quantum Metric Experience Alerts captures real-time technical, business, and behavioral data to surface anomalous patterns and activates teams with custom notifications and automated webhooks.
While typical alerting systems are abstracted from the true customer experience, Quantum Metric Experience Alerts provides visibility into technical and business details as well as user behavior.
"While most alerting focuses on the system (servers, outages, cloud performance, etc), Experience Alerts focuses on the customer and what they are actually experiencing," said Mario Ciabarra, Founder & CEO of Quantum Metric. "The new feature allows clients to query and monitor across petabytes of data, surfacing what matters most through historical benchmarking and intelligent anomaly detection. This helps them eliminate noise and focus their teams."
Quantum Metric Experience Alerts stands apart from traditional alerting by providing:
Learn more about Quantum Metric Experience Alerts on the company website.
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