Cooper University Health Care Adopts Nuance Dragon Ambient eXperience to Transform Physician-Patient Encounters
BURLINGTON, Mass. and CAMDEN, N.J., July 28, 2020 /PRNewswire/ -- Nuance Communications, Inc. (NASDAQ: NUAN) today announced that Cooper University Health Care is adopting the Nuance® Dragon Ambient eXperience™ (DAX™) ambient clinical intelligence (ACI) solution to transform physician-patient encounters, reduce physicians' administrative tasks, advance patient care with real-time knowledge automation, and enhance documentation in the electronic health record (EHR) system. The Nuance DAX™ solution revolutionizes the physician-patient experience by securely capturing and contextualizing physician-patient conversations and powering both virtual and in-person exams with clinical documentation that writes itself™.
Cooper University Health Care will first introduce Nuance DAX at its Voorhees and Cherry Hill ambulatory centers for in-person patient visits. The Nuance DAX solution expands upon the proven power of Nuance Dragon® Medical One, already relied upon by Cooper. Additionally, Cooper will use the Nuance virtual assistant capabilities through Epic mobile apps as well as the cloud-based Nuance PowerScribe 360 radiology reporting platform.
"As the leading academic health system in South Jersey, we empower our physicians with cutting-edge technology to enable them to make the most of their time with their patients and deliver the highest quality care. The Nuance DAX solution is another innovative technology that will allow our physicians to worry less about administrative tasks and use more of their time doing what they love – caring for patients," said Anthony J. Mazzarelli, MD, JC, MBE, Co-President and CEO of Cooper University Health Care.
"Cooper University Health Care is prioritizing patient care and physician satisfaction through innovative technology. Without any technology barriers, physicians have more focus and greater connections with patients," said Diana Nole, Executive Vice President and General Manager of Nuance Healthcare. "By putting the patient front and center and capturing all relevant clinical information, the result is high-quality patient care and appropriate reimbursement. Leveraging AI technology that addresses physician exhaustion and burnout from administrative tasks also overcomes the challenges associated with legacy physical scribe solutions that require another person in the exam room, is very expensive, has high turnover rates, and is not feasible during the pandemic."
"For over eight years, we've been working with Nuance to deliver innovative solutions that allow our physicians to meet and exceed patient expetations when it comes to care. By capturing every word of the physician-patient encounter and automatically generating the clinical note, the Nuance DAX solution frees physicians to focus more on interacting with their patient rather than documentation, which improves the overall experience for both patient and physician," said Snehal V. Gandhi, MD, Medical Director, Division of Hospital Medicine, Department of Medicine and VP of Medical Informatics & Care Delivery Innovation, Cooper University Health Care.
"We are also seeking ways to reduce burnout of our physicians and improving their experience for our patients utilizing the latest and greatest technology," said Dustin Hufford, Senior Vice President and Chief Information Officer of Cooper University Health Care. "Nuance has developed a unique solution to a problem that's persisted for a long time, which is the need to document intricate details of an office visit."
Innovated by Nuance and Microsoft, the Nuance DAX solution is built on decades of healthcare experience, in-depth research investments in conversational AI, and backed by secure Microsoft Azure cloud services. Nuance DAX extends the proven power of Nuance Dragon® Medical, already trusted by over 550,000 physicians globally, with the latest AI-powered advancements to create a fully voice-enabled and ambient exam room environment.
Available for a growing range of medical specialties, the Nuance DAX ambient solution includes:
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SOURCE Nuance Communications, Inc.
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