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Solutionreach Announces Free Emergency Messaging via SR Health Platform to Support COVID-19 Patient CommunicationsSolutionreach, the leader in patient engagement and innovation for large healthcare organizations, has announced that it is offering free messaging services via its SR Health platform for hospitals, health systems, and large medical groups to facilitate essential provider-patient COVID-19 communications. During the week of March 16, Solutionreach delivered more than 50 million messages related to COVID-19, informing patients of special precautions, changes to hours of operation, existing appointment schedules, educational resources, and more. "As the demand for our service increased last week, we recognized many organizations are left with no solution to reach out to their patients in a timely fashion," said Josh Weiner, President and CEO of Solutionreach. "Allowing free use of our emergency messaging technology is just one small way we can support the healthcare community during the COVID-19 situation. With the high volume of communications providers are challenged to deliver right now, flexible messaging options that allow for broadcast, group, and one-to-one communication can eliminate confusion, minimize risk within waiting rooms, and provide greater comfort to patients." SR Health's emergency ommunication services include:
In response to the COVID-19 situation, Solutionreach is offering its SR Health emergency communications free to new users for 30 days. Communications can be built and deployed within 48 hours. Organizations interested in messaging patients can contact the SR Health team HERE. About SR Health SR Health by Solutionreach provides health systems with AI-enabled solutions to engage with patients in ways that have measurable impacts. By allowing providers to stay connected to patients throughout the care journey, healthcare organizations can optimize health and financial outcomes while creating a better patient experience. Solutionreach is the leader in patient engagement solutions and innovation. The first to send a text message in healthcare, the company now serves over 25,000 customers and facilitates one billion messages a year to 80 million patients in the U.S. View source version on businesswire.com: https://www.businesswire.com/news/home/20200324005411/en/ |