Switzerland has a sophisticated telecom sector and enjoys one of the highest broadband penetration rates within the European Union and among the OECD nations. Its competitive mobile market is served by three network operators and a small number of MVNOs while the broadband market is dominated by Swisscom and UPC Switzerland, though there are a large number of smaller players in the market, many providing services to local communities. UPC has gained scale in recent years by acquiring a number of its partner networks. The bid from the full-service provider Sunrise to acquire the operator was called off in late 2019.
Although not a member of the EU, the country’s economic integration has meant that its telecom market deregulation has followed the EU’s liberalisation framework, including the recent regulations on international voice roaming.
The country benefits from universal DSL infrastructure and an expansive cable broadband network, with effective cross-platform competition. The DSL sector commands a diminishing share of the market, while that for fibre has increased rapidly. UPC Switzerland offers broadband in most cities and towns, and its gigabit service is now available across its footprint This network upgrade spurred Swisscom to intensify its VDSL, G.fast and FttP network rollouts in a bid to remain competitive. Swisscom’s planned infrastructure investment over the coming years has been facilitated by cooperative deals struck with regional utility companies.
The government has promoted technologies providing focus on ‘ultra-fast’ broadband, and by the end of 2020 fixed-line networks are expected to deliver at least 100Mb/s to 85% of the population. The extension of mobile broadband services from Swisscom and Sunrise is being supported by the operators closing down 2G infrastructure and repurposing spectrum and physical assets for LTE and, in future, 5G use. Although there are about 2,000 5G-ready mobile antennae, the environment agency in late 2019 urged canton governments to halt 5G transmissions (though development in 5G infrastructure can continue) pending further checks on the health implications of radiofrequency radiation.
This report presents an analysis of Switzerland’s fixed-line telecom market, including an assessment of network infrastructure. It examines the regulatory environment and evaluates the strategies and performance of service providers including Swisscom, UPC Switzerland and Sunrise. The report also assesses the mobile market, including new technologies and profiles of the main operators. In addition, the report reviews the fixed and fixed-wireless broadband segments and the migration to a fibre-abased infrastructure. Subscriber forecasts to 2024 are provided covering a range of services.
Key developments:
Environment agency concerns of 5G tower radiation results in halt of services;
Sunrise expands the reach of its 5G network;
Fine against Swisscom for unfair DSL pricing confirmed by Federal Supreme Court;
Salt extends the reach of its FttP footprint via Swiss Fibre deal;
Regulator concludes multi-spectrum auction for 5G services;
Sunrise and Swisscom to switch off 2G infrastructure;
Swisscom and Ericsson trial 10Gb/s 5G;
Federal Council adopts changes to Telecommunications Act;
Swisscom deploys LoRa networks;
Regulatory measures eliminate FttP network duplication, increase minimum internet speed on Swisscom's USO;
UPC Switzerland extends gigabit services across its footprint;
Report update includes the regulator's market data for 2018, telcos' operating and financial data to Q4 2019, Telecom Maturity Index charts and analyses; recent market developments.
Companies mentioned in this report:
Swisscom, Salt (Orange Switzerland), Sunrise, UPC Switzerland, Swiss Digital
Henry Lancaster February 2020
Table of Contents
Key statistics
Regional European Market Comparison
Europe Telecom Maturity Index by tier
Market Leaders
Market Challengers
Market Emergents
TMI versus GDP
Mobile and mobile broadband penetration
Fixed versus mobile broadband penetration
Country overview
Telecommunications market
Market analysis
Government ICT strategy
Regulatory environment
Historical overview
Regulatory authorities
Fixed-line developments
Telecom sector liberalisation
Telecommunications Act
Privatisation
Interconnect
Leased lines
Access
Bitstream access
Number Portability (NP)
Carrier PreSelection (CPS)
Universal Service Obligation (USO)
Fixed broadband developments
Regulatory measures
Network sharing
Network Neutrality
Mobile network developments
Spectrum regulations
Digital dividend spectrum
Spectrum auction - 2012
Spectrum auction – 2019
Mobile Number Portability (MNP)
Mobile termination Rates (MTRs)
Roaming
Mobile market
Market analysis
Mobile statistics
Mobile infrastructure
5G
4G (LTE)
3G
GSM
Other infrastructure developments
Mobile voice
Mobile data
SMS and MMS
Mobile broadband
Major mobile operators
Swisscom Mobile
Sunrise
Salt Mobile
Mobile Virtual Network Operators (MVNOs)
Mobile Virtual Network Enablers (MVNEs)
Mobile content and applications
m-Music
Location-based services
m-ticketing
m-commerce
Train network
Fixed-line broadband market
Introduction and statistical overview
Market analysis
Broadband statistics
Fixed-line broadband technologies
Hybrid Fibre Coax (HFC) networks
Digital Subscriber Line (DSL) networks
Fibre-to-the-Premises (FttP) networks
Other fixed broadband services
Fixed wireless
Fixed network operators
Overview of the national telecom network
Swisscom
Sunrise
UPC Switzerland
Swiss Digital
Telecommunications infrastructure
Overview of the national telecom network
LoRa network
VoIP
Smart infrastructure
Smart cities
Digital economy
e-government
e-economy
e-health
Appendix – Historic data
Related reports
List of Tables
Table 1 – Top Level Country Statistics and Telco Authorities – Switzerland – 2019 (e)
Table 2 – Developent of telecom market revenue, profit and investment – 2009 – 2018
Table 3 – Change in telecom market revenue by sector – 2009 – 2018
Table 4 – Development of telecom investment by sector – 2009 – 2018