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Alorica Launches Its CSR Commitment Focused on Philanthropy, People and the PlanetAlorica Inc., a global leader in customer experience solutions, today introduced its Corporate Social Responsibility (CSR (News - Alert)) program focused on three pillars: Philanthropy, People and Planet. As a founder-led organization, Alorica embraces a family-like culture of giving, reflected in the company's employee-led, non-profit partner Making Lives Better with Alorica's (MLBA), first-ever Impact Report. The report highlights MLBA's contributions in 2019, including the achievement of a major milestone-surpassing $5 million in monetary donations, which was accomplished in four short years since inception. To support the launch, Alorica will be participating in "The Future of Social Responsibility in Outsourcing" panel on Tuesday, Feb. 18, at the IAOP OWS2.0 conference. "Over the years, we've followed our employees' lead in making lives better. By empowering them to give to those in need, the best way they know how, we have ingrained the culture of paying it forward into who we are," said Joyce Lee, Chief Culture Officer at Alorica. "I'm excited to formally share Alorica's CSR centered around Philanthropy, People and Planet so that as an organization, we can build momentum to continue making a meaningful difference to the local causes and communities our employees truly care about." Alorica's CSR targets the following:
About Alorica Alorica is a global leader in customer experience solutions. We are made up of 100,000 passionate problem solvers who make lives better through positive customer interactions-at every touchpoint-across voice, chat and social. Leveraging innovative technologies-including intelligent automation and a comprehensive analytics suite-we support the world's most respected brands with the best talent and resources necessary to create insanely great experiences. Alorica provides a host of world-class services-from customer care to financial solutions and digital services-to clients across industries of all kinds, many of whom are on the Fortune 500. Alorica contact centers and operation hubs span the globe with locations in 14 countries. To learn more, visit www.Alorica.com. About Making Lives Better with Alorica (MLBA) Founded in 2015, Making Lives Better with Alorica (MLBA) is the global, non-profit partner of Alorica. Our approach to corporate philanthropy is like none other; while most companies handle charitable giving from the top-down, MLBA and Alorica empower its nearly 90 employee-led Chapters across the United States, Philippines, Mexico, Panama, Guatemala and Canada to make lives better for local causes and individuals that matter most to them. To learn more, visit https://www.livesbetter.org/. View source version on businesswire.com: https://www.businesswire.com/news/home/20200213005265/en/ |