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Lucidworks (Fusion) Highest Scoring Product in 3 of 4 Insight Engines Use CasesSAN FRANCISCO, Nov. 22, 2019 (GLOBE NEWSWIRE) -- Lucidworks, a leader in AI-powered search, received the highest scores from Gartner, one of the world’s leading independent technology research and advisory firms, in three out of four use cases for the Gartner Critical Capabilities for Insight Engines, 2019 report. The report comes on the heels of Gartner naming Lucidworks the only Visionary in the Magic Quadrant for Insight Engines, 2019. Gartner Critical Capabilities research complements the Gartner Magic Quadrant by providing deeper insight into the vendors’ product or service offerings by identifying which ones best fit various use cases. As companion research, Magic Quadrants and Critical Capabilities offer a market and product/service view that provides powerful insight to organizations making major technology decisions. “We believe Lucidworks Fusion is the strongest product on the market for Fortune 1000 companies who want to apply AI to their digital commerce and digital workplace applications,” said Vivek Sriram, Chief Product Officer, Lucidworks. “Lucidworks Fusion is able to analyze result sets via auto-complete, auto-suggest, faceted navigation, data enrichment, NL queries, entity extraction, speech identification, sentiment detection, document/record classification, text from speech, character/face/object recognition, query intent detection and query input flexibility. Fusion searches can be executed either through an intuitive, customizable user interface or via API, allowing both direct user-generated queries or machine-generated queries. Taken together, this is a best-in-class AI and search product.” The Gartner Critical Capabilities report evaluate 15 Insight Engine vendors across 11 capabilities and weighted them in four separate use cases. After conducting this analysis, Gartner named Lucidworks Fusion the highest scoring product in three of four use cases. These use cases include: External (Website) Search: This use case covers site search within and across the enterprise’s public-facing and multichannel digital presence. Insight Applications: This use case refers to delivery of insight to digital workers within the context of custom-made or third-party applications. Extraction of Data for Analytics: By 2020, 50% of analytical queries either will be generated via search, natural language processing or voice, or will be automatically generated. This use case involves deriving data from indexed content for the purposes of analysis and reporting, either within the insight engine or via syndication to other applications. Internal (Intranet) Search: This use case covers enterprise-wide search within the digital workplace. Thirty-four of the Fortune 100 rely on Fusion, Lucidworks flagship product, to improve insight discovery to enable the digital workplace, or to provide their ecommerce customers with a better online experience. Lucidworks customers include: Verizon, Lenovo, Red Hat, Reddit, Staples, Uber, and the U.S. Census Bureau. A complimentary copy of Gartner Critical Capabilities for Insight Engines research report is available here. Gartner Critical Capabilities for Insight Engines, Stephen Emmott, Saniye Alaybeyi, Anthony Mullen, 20 November 2019 Gartner Magic Quadrant for Insight Engines, Stephen Emmott, Saniye Alaybeyi, Anthony Mullen, 17 September 2019 Gartner Disclaimer About Lucidworks Contact Information: Joel Richman [email protected] 617-312-5942 |