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Servion renews three major contact center Cisco CertificationsPRINCETON, N.J., Oct. 22, 2019 Servion Global Solutions (Servion), a leading Contact Center and Digital Customer Experience (CX) solution provider announced today it has renewed three major Cisco certifications consolidating its membership of the select group of partners able to deploy, integrate, and manage Cisco Contact Center solutions globally. Servion latest certifications include:
Servion has een a Cisco Advanced Technology Partner since 2006. It has over 150 Cisco-certified engineers and has implemented more than 200 Cisco-based contact center solutions. The company enjoys one of the highest Net Promoter Score (NPS) of the industry, over 65 for the first half of 2019. These certifications make Servion one of the few solution providers that can build and integrate any of Cisco's contact center platforms with the choice of deployment on-premise, hosted, or in the cloud. The company can leverage its 6 data centers across the globe to serve all geographies and accommodate local regulations. Servion also makes its contact center expertise available through managed services. "As enterprises look at how to transition their contact center to the cloud, we find the flexibility of deploying the different elements of a solution in the cloud, on-premises, or hosted, paramount," said Shiv Tasker, EVP Global Sales at Servion. "Our broad expertise on Cisco solutions and technologies gives us the ability to design and deliver a smooth migration." About Servion
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