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Cloud-Based Contact Center Market, 2025 - Global Market is Projected to Grow by $28.6 Billion
[August 27, 2019]

Cloud-Based Contact Center Market, 2025 - Global Market is Projected to Grow by $28.6 Billion


DUBLIN, Aug. 27, 2019 /PRNewswire/ -- The "Cloud-Based Contact Center - Market Analysis, Trends, and Forecasts" report has been added to ResearchAndMarkets.com's offering.

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Cloud-Based Contact Center market worldwide is projected to grow by US$28.6 Billion, driven by a compounded growth of 23.8%. Large Enterprises, one of the segments analyzed and sized in this study, displays the potential to grow at over 21.8%. The shifting dynamics supporting this growth makes it critical for businesses in this space to keep abreast of the changing pulse of the market.

Poised to reach over US$20 Billion by the year 2025, Large Enterprises will bring in healthy gains adding significant momentum to global growth.

Representing the developed world, the United States will maintain a 26.9% growth momentum. Within Europe, which continues to remain an important element in the world economy, Germany will add over US$946.1 Million to the region's size and clout in the next 5 to 6 years. Over US$1.8 Billion worth of projected demand inthe region will come from other emerging Eastern European markets.




In Japan, Large Enterprises will reach a market size of US$1.4 Billion by the close of the analysis period. As the world's second largest economy and the new game changer in global markets, China exhibits the potential to grow at 23% over the next couple of years and add approximately US$4.8 Billion in terms of addressable opportunity for the picking by aspiring businesses and their astute leaders.

Several macroeconomic factors and internal market forces will shape growth and development of demand patterns in emerging countries in Asia-Pacific, Latin America and the Middle East. All research viewpoints presented are based on validated engagements from influencers in the market, whose opinions supersede all other research methodologies.


Competitors identified in this market include the following, among others:

  • 3CLogic (USA)
  • 8x8, Inc. (USA)
  • Aspect Software, Inc. (USA)
  • BT GROUP PLC (United Kingdom)
  • Cisco Systems, Inc. (USA)
  • Connect First, Inc. (USA)
  • Evolve IP LLC (USA)
  • Five9, Inc. (USA)
  • Genesys (USA)
  • Liveops, Inc. (USA)
  • Mitel Networks Corporation (Canada)
  • NewVoiceMedia Limited (United Kingdom)
  • NICE Ltd. (Israel)
  • Oracle Corporation (USA)
  • Ozonetel Communications Pvt Ltd. (India)
  • West Corporation (USA)

For more information about this report visit https://www.researchandmarkets.com/r/qb79vd

Research and Markets also offers Custom Research services providing focused, comprehensive and tailored research.

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Cision View original content:http://www.prnewswire.com/news-releases/cloud-based-contact-center-market-2025---global-market-is-projected-to-grow-by-28-6-billion-300907590.html

SOURCE Research and Markets


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