The DXP Market is Projected to Grow from USD 7.9 Billion in 2019 to USD 13.9 Billion By 2024, at a CAGR of 12.0% from 2019 to 2024.
DUBLIN, June 20, 2019 /PRNewswire/ -- The "Digital Experience Platform Market by Component (Platform and Services), Deployment Type (Cloud and On-premises), Vertical (Manufacturing, IT & Telecom, BFSI, Healthcare, Travel & Hospitality, and Public Sector), and Region - Global Forecast to 2024" report has been added to ResearchAndMarkets.com's offering.
The DXP Market is Projected to Grow from USD 7.9 Billion in 2019 to USD 13.9 Billion By 2024, at a CAGR of 12.0% from 2019 to 2024.
Increasing necessity to understand the immediate needs of customer and reduce customer churn rate due to growing competition to drive the Digital Experience Platform (DXP) market
The increasing need to understand the immediate requirements of the customer and reducing customer churn rates due to growing competition has led organizations to deploy DXP. However, reluctance to transit from traditional to modern solutions and data security mandates could pose challenges to the market growth.
By component, platform segment to account for a higher market share during forecast period
Based on component, the platform segment is expected to hold a higher market share than the services segment during the forecast period. Organizations deploy DXPs to empower customers with highly connected personalized experiences across a wide range of websites, stores, call centers, mobile apps, social media, emails, virtual assistants, and other touchpoints. Customer queries are also expected to be resolved through automatic response processes, through DXP wherein the customers receive real-time feedback of the posed queries.
By services, managed services segment to hold a larger market size during forecast period
In the DXP market by services, the managed services segment is expected to hold a larger market size than the professional services segment during the forecast period, due to the increasing demand for the management of DXP operations on-premises as well as on the cloud. The prime responsibility of the maaged service providers is to improve the efficiency of inbound and outbound operations cost-effectively for enterprises.
Among regions, Asia Pacific (APAC) to grow at the highest CAGR during the forecast period
The market in APAC is projected to grow at the highest CAGR during the forecast period, due to widespread adoption of emerging technologies, such as cloud computing, Artificial Intelligence (AI), and analytics. The presence of growing economies such as China and India which are rapidly implementing latest technologies is also expected to contribute to the growth of the DXP market in the region.
Key Topics Covered:
1 Introduction
2 Research Methodology
3 Executive Summary
4 Premium Insights 4.1 Attractive Opportunities in the Market 4.2 Asia Pacific Digital Experience Platform Market, By Component and Country 4.3 Market: Major Countries
5 Market Overview and Industry Trends 5.1 Introduction 5.2 Evolution 5.3 Market Dynamics 5.3.1 Drivers 5.3.2 Restraints 5.3.3 Opportunities 5.3.4 Challenges 5.4 Use Cases
6 Digital Experience Platform Market By Component 6.1 Introduction 6.2 Platform 6.3 Services 6.3.1 Professional Services 6.3.1.1 Consulting Services 6.3.1.2 Support & Maintenance Services 6.3.1.3 Training 6.3.2 Managed Services
7 Digital Experience Platform Market By Deployment Type 7.1 Introduction 7.2 On-Premises 7.3 Cloud
8 Digital Experience Platform Market By Vertical 8.1 Introduction 8.2 IT and Telecom 8.3 BFSI 8.4 Retail 8.5 Healthcare 8.6 Manufacturing 8.7 Travel and Hospitality 8.8 Media and Entertainment 8.9 Public Sector 8.10 Others
9 Digital Experience Platform Market By Region 9.1 Introduction 9.2 North America 10.2.1 US 10.2.2 Canada 9.3 Europe 9.3.1 UK 9.3.2 Germany 9.3.3 France 9.3.4 Rest of Europe 9.4 Asia Pacific 9.4.1 Australia & New Zealand 9.4.2 India 9.4.3 China 9.4.4 Rest of Asia Pacific 9.5 Latin America 9.5.1 Brazil 9.5.2 Mexico 9.5.3 Rest of Latin America 9.6 Middle East & Africa 9.6.1 UAE 9.6.2 Saudi Arabia 9.6.3 South Africa 9.6.4 Rest of Middle East & Africa
10 Competitive Landscape 10.1 Competitive Leadership Mapping 10.1.1 Visionary Leaders 10.1.2 Innovators 10.1.3 Dynamic Differentiators 10.1.4 Emerging Companies 10.2 Strength of Product Portfolio 10.3 Business Strategy Excellence 10.4 Competitive Leadership Mapping (Start-Up/SMEs) 10.4.1 Progressive Companies 10.4.2 Starting Blocks 10.4.3 Responsive Companies 10.4.4 Dynamic Companies 10.5 Market Ranking for the Digital Experience Platform Market, 2018
11 Company Profiles 11.1 Adobe Systems 11.2 IBM 11.3 Oracle Corporation 11.4 Censhare 11.5 Salesforce 11.6 SAP 11.7 Microsoft 11.8 Opentext 11.9 Sitecore 11.10 Acquia 11.11 SDL 11.12 Jahia 11.13 Episerver 11.14 Squiz 11.15 Bloomreach 11.16 Liferay 11.17 Kentico Software For more information about this report visit https://www.researchandmarkets.com/r/6mmgy8
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